Marc -Devoteam- Community Champion

Hi @Barbara Skrzypczyńska-Grzesik Welcome Questions: * You created a custom field * Field is added to the create screen * Screen is in a Screen Scheme * Screen Scheme is in a Issue Type Screen scheme * Issue Type Screen scheme is associated with the right project If this is all true is should work, if the project you are…

Hi @Santino Lucca Castrataro Contact Atlassian Support, as this is related to your instance.

I can't replicate your issue If I create a new Epic on a scrum project add child issues set all issues to done, including the Epic. I see the done Epic in the plan, I have only used the single project as a source. Viewing the default view in the plan

HI @Nikolas So the issue you are creating in a task in project PRODUKCJA It is visible in the issue view, when filtering on the project. Can you show the workflow, board configuration and the filter used for the board?

Hi @Sravya @Stephen_Lugton is right Team managed projects use a different story point field than team managed projects.

Hi @John Masetta If you just show the scum board as a source in the plan the Epic's fro scrum team won't show. Check the sources of your plan, use the projects or use a filter to also get all the epics from the scrum teams. Or check the hierarchy of the plan used by scrum teams, is this from Epic to Sub-Task, or only from…

Hi @Kate Compton Is seems like Nathan hasn't been assigned a Jira license

Hi @Myles Boyd What if you uncheck the box "Exclude the person who cause the action" This is ootb off.

Hi @Anne-Sophie Kröger Can you provide more context, Confluence has by default no "Smart Courses" Is a 3rd party app used in you instance, I do suspect that there is. And I think this one: smart-courses-for-confluence-lms Reach out to the vendor and rely them with this issue at their support. They are the builder of the…

Hi @Darin Flater Welcome. Unfortunate user will need to be licensed to use Jira and view and edit and transition issues. Jira is free up to 10 users.

HI @Mika Barnett-Ohori Setup a simple automation like this:

HI @Myles Boyd Can you share the config of one of the mail that should go out. It could also be an issue on mailservers at the users end.

HI @Amanpreet Look on the Atlassian Marketplace, pricing is stated there, see my link in the above reply I have given. Install the app in your instance, your credit card provided in billing will be charged.

HI @Jazz No you can't this due to the fact you are using the field on the request form. Fields on the request form are always displayed front and center, as this the section where all user input from the request type is shown. As what @Tobias H describes is correct, but not if you are you using the field on a request type,…

HI @Juan Sueiro That seems the board has been removed, or the filter is changed on the board and/or the filter permissions changed. Contact you project admin or jira admin to check this.

HI mirjam.koeberlein@xentral.com Correct, this is not possible.

HI @Russell Wong Are you referring to this app -> https://marketplace.atlassian.com/apps/1226478/jira-cloud-for-microsoft-teams-official?hosting=cloud&tab=overview Then no you can't. Apps are usually not modifiable, you would need to reach out to then vendor. Due to the fact this app is an Atlassian Lab app, this will not…

Hi @Amanpreet Then you will have to license QAlity Plus for 60 users. This is how the license model in Jira or any Atlassian tool works, 3rd party app need to be of the same license tier as the number of user that can access the application.

Hi @Kate Compton and @Juan Sueiro If you are an admin in the system, you can do this. Otherwise contact an admin to have them check. The Permission Helper can help you figure out why a user can or can't see a certain issue. * Choose > System. * Click Admin Helper > Permission Helper. * Enter the name of the user whose…

Hi @maarten soels All about searching in Jira can be found here; search-for-issues-in-jira 

HI @maarten soels You don't need to export and store them. The issues are still in the Jira application, just no visible on the kanban board. AS @Walter Buggenhout mentions, you can still search for them an view them.

HI @maarten soels You are talking about a kanban board, not a dashboard. Are you using a team or company managed project? In a team managed project the board view settings for "Done" issues is not configurable and "Done" issues will be removed from the board view after being in "Done" for 2 weeks. The issues are still in…

Hi @Sanam Malleswari This can't be automated. You can look at a 3rd party app like; Optimizer for Jira They can find all your filters, including Private.

HI @maarten soels Can you share some more context and screenshots of what you see. By default using a dashboard and a gadget on a dashboard, the default item viewed is 10 issues. There should be a page number bar with errors on the bottom, to move to next pages. A dahsboard filter gadget can show max 50 issues on a single…

HI @p.dharma.walajkar Welcome to the community. Hi this is an issue with you permissions on your company's instance. You need to contact your Jira Administrator or IT department, either who is managing your Jira instance. The community can't help you in this case, we can't grant access to your or any instance. Not even…

Hi @Gema Ruiz Perea I see, but as a member of the community we need to see some configuration in this case and 3rd party app config (if used). I can't just randomly provide options, based on limited information

Hi @Carla Norman So what is your request in this, what do you want to accomplish? These is no JQL for this request. Do you want to label the issue based upon a certain user making changes, if Yes. Create an automation rule to accomplish this.

Hi @Mark Murawski No this will be true as support for Server instances has ended on the 24th of Feb this year. @John Funk or @Jack Brickey , could you help out in this case?

HI @Lukas Gotter _ Meetical No, this can't be done. Articles show are based on the linked KB spaces or spaces, per request type you can specify which articles are show based on labels set on the articles.

Hi @Lauren Morris Welcome. This can't be shown on a dashboard, not even with an app or Assets that comes with a premium subscription This information is with Atlassian Administration, as you mentioned.