Marc -Devoteam- Community Champion

Hi @Gema Ruiz Perea Still can you share some screenshots. And yes it then could relate to permissions in the 3rd party app if this app provide permission settings

HI @Mark Murawski Go to the link I provided, choose for DC product and enter your SEN in the summary and description mention the Cloud instance and that you are executing this as part of your migration path. Atlassian will provide you with support, as they will sure be able to help you to move to Cloud.

HI @Anne Grimmeissen This can't be done. If you grant users access to the portal they also have access to create issues.

HI @Mark Murawski You are mentioning you are testing a migration, so you have another Cloud of on-prem instance correct? If this is not free, you should still be able to contact Atlassian Support, just don't select you free tier instance, but mention it when submitting a request. https://support.atlassian.com/contact/ 

HI @Gema Ruiz Perea Can you share screen shots? And as you mention grouped by, is there a 3rd party marketplace app in play as well?

HI @Jason Thompson The only thin you could check are the logs as you are running on-prem, these might give you a clue what is happening. Check this doc article as well https://help.tempo.io/timesheets-dc/latest/logging-time-in-a-timesheet-tempo-server Your settings seem to be fine as explained and in alignment with Tempo…

HI @Chris Mann I can remember that I heard from another admin of a Jira instance this was fixed for them. I think they reached out to Atlassian via Atlassian Support to have this disabled on their instance. There is definitely no option in Jira itself to disable this

Hi @Fernando Marvin Gonzalez Martinez Welcome the community. I can't see options to enlarge this, this is probably set in the app as a default. I suggest you to refer your question to Xray support, as they built the app and control is functionality.

Hi @Xabier Martín Soroa Most checklist options on issues in Jira are based on a 3rd party integration from the Atlassian Marketplace

Hi, I like the fact that I can now publish pages and based on a component on the page set page restriction, so that I don't have to set the manually each time.

Hi @Patrick Vilas Boas Are the projects used company managed or team managed projects? According to your reply I think they are team managed projects. See this KB article on permissions on team managed projects

HI @Dreymann_ Thomas Please accept my answer as the solution to your queston. This will mark this issue as solved and helps other searching the community.i

HI @Kristina Galwas This should work:{{#if(duedate <= now())}} today() is not a function in Jira

HI @Dovi So simply said the Jira app for Cloud doesn't support you android version anymore. So you will need to update your phone android version. If you can't, you only option is a newer model phone. App developers do also depreciate the usage of their products on old operating systems Jira can be installed on-prem, but…

HI @Patrick Vilas Boas Only grant the user a role to the single project the user needs to be on. If your permission schemes are based on groups, then you might need to create a different permission scheme for this project.

Hi @SHREEHARSH GUDIBANDI In my knowledge this will only be from a developed app. not in velocity templates. You could ask your question in the developer community. https://community.developer.atlassian.com/ 

Hi @Rob Mason Yes only an admin in your instance can raise a request. The community option is always given, this to not have every users the option to raise issues at Atlassian support or issues that have been functional and already resolved by community members But on issues like this, its most likely an instance issue…

Hi @Jeffrey Preletz Correct. No within SSO claim you can sync users and/or groups. But access to products is based on users, not groups. This to prevent costs, If you forgot to remove users from a group they would still have access and be billed.

Hi @Xabier Martín Soroa It seems the templates are a kind of checklists (assuming), it seems you don't have the correct permissions. I'm also assuming it's based on an app. Contact you Jira administrator and sse if they can grant you the correct permissions.

Hi @Rob Mason I can't replicate you behaviour. It might be an instance issue, please raise an issue at Atlassian Support

Hi @Kristina Galwas As it's a dat field you can't compare it with a number. You can only compare to a date. So {{#if(durdate <= “0”)}} won't work, the "0" needs to be replaced with a date.

Hi @Jeffrey Preletz Only user with active licenses will be billed. So even if you have all your users from your org within Atlassian Guard, only the users with an active license on a product are billed. Users with no product access are not billed. There is one exception, if you claim your company domain, you could find…

Hi mirjam.koeberlein@xentral.com Welcome to the community. Permissions are on space level not on page level.

Hi @Kristina Galwas What kind of field type is "durdate"? Is this a date field, number field or else?

Hi @Tammarin Coffin On what you are explaining and have already tried, I would urge you to contact Atlassian Support. Grant them access to your instance to have them take a look.

Hi @Akshit sharma Can you give context on this request. Are you on Jira server, DC or Cloud. First point if contact would be your Jira administrator. This community forum is their to help with functional issues, not issues related to access to instances or projects.

Hi @aventurascariocas What is SLOPC?

HI @Niklas Malmberg The # symbol is used to apply the rule to each individual component found in a lookup for example. No first indicates in the lookup the first found active sprint and prints the name of that sprint

HI @SHREEHARSH GUDIBANDI The screenshot you are sharing is from Cloud, Cloud doesn't have velocity templates.

Hi @Curt Cavazos There is no JQL option to query a program, only on plan id (like you already have found and used).