Marc -Devoteam- Community Champion

Please accept my answer as solution, this will help other member with the same question

@Mersaydez How much I do also like Rich Filters, I find Custom Charts more intuitive and I'm not in the need to create Jira filters first. In Custom Charts I can just use JQL directly, this saves me a lot of time, I just mis the gauge gadget that Rich Filter offers

Hi @Shaunty No popup options are available for this. The option you have to not make this possible is to have a different workflow for the issue types. Then when a wrong issue type is used the move action is needed, to also have field mandatory for each issue type, create a field configuration for each issue type and…

Hi @Ion Butuc Simple solution is to re-enable the old admins account. Check all the boards and set yourself there as well, then disable the old admins account again.

Hi @Carles Capellas I have a dummy team managed project and linking parent child issues can be done without adding the parent field. So my assumptions is, just like story point estimate field is used in team managed and story point in company managed, that the usage in behaviours in workflow, automations, etc.. is…

Hopefully I can get some nice app suggestion that I can introduce at customers

Hi @Carles Capellas Team managed projects don't actually use the parent field. parent - child relation is not based on the parent field. You can also not set the parent field in team managed projects. Child on epics a created in Epic issues or by dragging and dropping issues on an Epic in a backlog. As @John Funk mentions,…

Have a Jira admin check. Was this created as a global token or on a specific user if so, does this specific user still has access and the correct permissions?

Hi @Ion Butuc This the Atlassian Community and we can't access you instance. Only Atlassian can help you out in this case. Raise a support issue via https://support.atlassian.com/contact/#/ , but only an admin can do this. @John Funk or @Hans Polder can you raise this at Atlassian, or make them aware and have support…

Hi @ramit.dhamija Is the api key used still active or valid?

Hi @Ricardo Cereceres No there is none. This only related to cloud based propositions.

What is the config of the transition in the workflow from to do to cancelled I can already tell you that on the transition a post-function is doing this, or do you have ther 3rd party aps in your instance, like; JSU, JMWF or scriptrunner?

Hi @Toomas Adson Jira Advanced Roadmap (Plans) parent child relation doesn't work with issue links, only parent child relation. You setup can't work as you want as a task can only have a single parent. So you might need to use the issue type higher in the hierarchy. You can then set parent link to the initiative in the…

Hi @Lauren Morris You can set this up in assets, but then you are making a shadow list and you need to maintain it. Information from within Atlassian Administration (Guard) is not retrievable within Jira itself

Hi @Kate Compton What is set in the permission scheme no this specific project? Is this different then other projects, if yes, then the issue is in the permission scheme. Is this even based on roles or are the roles?

Hi @Brad Schultz This can only be done by a Jira admin. They will have to copy the workflow amend the copy, and add that copy to the workflow scheme to replace the initial workflow.

Hi @Sinan Gürcan Welcome. In you previous server/DC instance you probably had a 3rd part app or custom development for this. In Cloud you will need a 3rd party app for this, see options here

Hi @Bingzhou Huang Can you show the history and the post function configuration of the used transistion

Hi @Kevin Cornuot I see the issue now. Atlassian probably did something now. The group by seems to have replaced the swim lane feature. The swim lane feature doesn't respond to anything anymore on the group by works. I suggest to raise this as a BUG and let Atlassian explain this I would like to hear the answer.

Hi @Bingzhou Huang As @Yash_reddy mentions, check the workflow transition, if you did and there is no post function on that transition doing this. The other thing to check is the history tab, it might provide information. As their could be an automation rule doing this, so check those as well.

Hi @john mail You are using a team managed project. I created a new project like this and I can't replicate your issue. I see my Epics in the Epic panel. Try to disable and enable it again, or clear your browser and all cookies/history or try another browser. If all of this isn't working only Atlassian can help, but as you…

Hi @john mail As @John Funk mentions check the filter used on the board. Select the 3 dots icon above the view settings button and select configure board in the general section you see the filter name used fro the board and the JQL clause of the filter. If you can't see this, you are on a team managed project.

Hi @Kevin Cornuot I think you misunderstand the concept of a board. Anything that will be shown in a board is based upon a filter, if an issue is not in the filer its not on the board. Columns on the board contain statuses from the workflows used in issues that are on the board. So if you have an issue with status "to be…

Hi @john mail Welcome. Are these Epics in the same project, if they are not you will need to modify the filter used on the board. The above is only valid if the project used is Company Managed project

Hi @İclal Aslan You can't. Any user who is able to work on an issue and is able to log work will be visible in the history and anyone with access will be able to see this information There is an open feature request for this, JRACLOUD-71685 

Hi @Nico Try to replace the name with value As you are now referencing the CF field name and not the value set in the field

Hi @Natasha Vieira Welcome. Does this user have a JSM license assigned, or I the user just added to a role on the project?

Hi @Kevin Cornuot If you are not using swim lanes, the group by option groups issues of the same type or by the same project. This is not board configuration Swim lanes are based upon assignee of issues, based on an issue type and in the columns the child issues of the swim lane issue will be shown. I can't see why it…

Hi @Kate Compton To wjat email address is this license set? It might that he is using a wrong email address to connect to Jira. Check if the user is not 2 in the user base list with different email addresses.

HI @Shashank Kumar Unfortunate, no there is no option for this. You could add: ?since=<timestamp> This only limits the amount of results based on time stamp. Or you could look at a marketplace app that is able to do this, I suggest to see apps that can let you see history or start using a time tracking app and not the ootb…