Marc -Devoteam- Community Champion

Hi @Yotawat Poboonwong You have a sprint board correct? The sprint board has columns and in the columns you have specified a workflow status or statuses. An issue is only considered "Done" in a sprint as all of the green "Done" state or states are in the last column of the board. Otherwise issues are not considered "Done"…

Hi @Yeswanths No smart values, just simple html coding. <p style="color:red;">I am red</p> Email is sent as html, so you simply need to use the html encoding to set colors, lists etc...

Hi @wvacchiani * Does Jira ticket history automatically get updated to reflect the changes applied by the API? I'm assuming the API is called using a specific (API) User ID and that would be used to reflect that. No, you are calling the API by you user or another user that has a Jira license and access to the call related…

Hi @Yeswanths Can you show the details of the automation rule. Also you can use HTML coding in the send email section, so colors can be applied.

Hi @Yotawat Poboonwong On you sprint board are all "Done" statuses related to the last column in the board. This needs to be the case to have stated as closed in the sprint.

Hi @Fikri Ahmad So this is related to a JSM project. You need to have a custom field of the type cascading select or dependent dropdown. This is depending on the project type you are using, company or team managed

Hi @Steve Tedeschi Instead of using a smart value, select the 3 dots on the right side of the field and choose the COPY option. Then select the Due date from the trigger issue. I hope tis answers your question

Hi @T R Vinod Kumar Use Plans as suggested by @Valerie Knapp Or create a dashboard with all relevant information. Boards all are unique and based on a filter, that show the related Jira issues. Different board all have an ID and so have their unique link (URL). Or create a board that is baed on a filter that combines all…

Hi @[deleted] No this is not possible. This is based on the enabled feature "Customer sentiment analysis" on a JSM project. This is an AI feature. It is also still a beta feature. If you have suggestions or ideas to make the feature better, provide feedback to Atlassian. All AI related features in JSM, can be found…

Hi @Mathews Thampi Your example image is missing, could you try to add it again?

HI @Joe Collins Status should be simply importable. Are the Status names in the CSV equal to the status names in the workflow and are you using the correct status names related to the workflows and the issue types. On importing check the checkbox to validate the status import. @Manoj Kumar Gangwar Status is not a field on…

HI @Sheryl Gauci Welcome to the community. There are many test solutions on the marketplace. My personal preference is Xray, but other community member rely on Zephyr Scale, Zephyr Squad, Qmetry or AOI. The best way to separate some of the is a simple requirement that I always start with. Do you want the Test issues to be…

HI @Caio Obatake Watari Gonçalves Cadini Welcome to the community. Atlassian is hosted on AWS and not on Azure, so this is also the most logic reason there is no Azure equivalent. You could reach you to Atlassian Support to verify, but as it is not stated in the documentation, I don't expect it to be available.

HI @Ari Raatikainen On both question the answer is sadly no. You will need to setup the GitHub integration on site B as the connection is initiated from GitHub. Also, as far as I know the Jira Development integration uses issue keys to map the field. So as long as the issue keys in your other instance aren't identical to…

HI @Eduardo You can re-name the Epic issue type, but you can't create an issue type like an Epic. It is also not possible to add an issue type in the hierarchy of plans within Jira. You can create new issues types on Story Level and Sub-task level.

Hi @Lucas de Souza Via the User Provisioning API you can assign users to groups, but you can only assign application access to users, not to groups. All can be done via the same API A sinlge user has a single set of credentials.

Hi @Maahshid Vaziri Check the custom field context, might that it's set to specific issue type or projects.

Hi @Eduardo Oliveira_Mindpro Seems interesting ad worth a trail. One question what is the difference between the Mindpro apps Insight, Dashio and Graphy? Are features a like or to use all feature I seen mentioned, I need to buy 3 different apps?

Hi @Nico Does the log action on {{triggerissue.customfield_11647.value}} and or {{triggerissue.customfield_11647.name}} Can you does this for the Branch, does this give a result?

Hi @Jordan Gough Contact the 3rd party app support and see if they are able to help. Atlassian is not in charge and neither is mural. The 3rd party developer is deciding what can be done with the integration they built. Of course their built is done on what is possible in both application API possibilities

Hi @Broniszewski Dawid What if you use another browser, make sure to clean cache, history and cookies.

Hi @Nuno Relvão Welcome to the community. No there is not such option in Confluence. You could look at this Free app, it might help you; https://marketplace.atlassian.com/apps/1227501/storage-format-editor-for-confluence-free?hosting=cloud&tab=overview 

Hi @Leal Li Welcome to the community. This is not an ootb option. Have 3rd party marketplace apps been installed and might be removed, check with your Jira administrator.

Hi @Carl Solomon This will not work this way. Try is with a {{smart values}} condition and compare {{issue.summary}} to {{version.name}}

Hi @Gepthe Manuel Medina Perez Welcome to the community. Due to the fact this is realted to the 3rd party app Jira Cloud for Salesforce (Managed), reach out to their support. This is related to their API.

If you connect and a IDP or AD for SSO and the user are imported from that connection, these users a managed users as they are managed in the user. directory Atlassian is not in charge of those users, on such users (if you show details), you see a lock icon. Users that are managed can't be disabled via the API, only from…

Hi @Eduardo Oliveira Seems interesting ad worth a trail. One question what is the difference between the Mindpro apps Insight, Dashio and Graphy? Are features a like or to use all feature I seen mentioned, I need to buy 3 different apps?

Hi @ramit.dhamija Do you have an external directory connected like IDP or SSO and is the user you want to disable a managed user. Then the disable can only be done from the external directory.

The automation suggested by @Tuncay Senturk _Snapbytes_ This is useful if you want the parent the transition automatically.

Hi @Ramya Srinivas Within Cloud you are able to do this in the workflow. Set a Condition on the workflow to Done, this is an ootb function User the Sub-Task Blocking Condition in the workflow, in this condition, set the required status or statuses of that the sub-task(s) need to be in.