Marc -Devoteam- Community Champion

Hi @Alexander Kolev This is not changeable ootb. You will need a 3rd party app, you could look at: my-requests-extension-for-jira-service-management

Hi @Alexander Kolev * The Organisations function is only usable in JSM projects, not in other project types. A workaround, would be to create a custom field used by the other project types and an automation rule that while cloning, copies this value into that field. * Only if that user has an Atlassian account, so the user…

HI @Katja Arendt I think, I might have found you a workaround, see Remove-link-using-JSON 

Hi @Sascha Only suggestion I have, create a new board using the same filter and set the swim lanes there and group by Queries. It might be there is something broken on the board.

Did you check that the spelling is correct, correct captals used, etc...

Hi @Bruno Jimenez Welcome to the community. JQL: project = "PROJ" and type = Task and status = Pending This should help you to find the JQL for option 2 as well. JQL: status in (Open, New) and .....

Hi @Shiva Kumar Hiremath As mentioned in the post by @Shaun McGuire This is about the main content section of the issue, not the issue details section of an issue. Please read the post with attention :)

Hi @Tyagi, Abhilasha You comparison in the condition is based on 2 variables right? The the clause should be: {{vartestDate}} equals {{varFinalDate}} This as both values are stored in a variable.

Hi @Ryan Wolfe This is an AI generated answer that has been posted. This function is a 3rd party app function, that requires that 3rd party app, but AI doesn't know that.

Hi @Shaun McGuire Unfortunate this is not an option. Main content section fields will be visible even if not set. You could look at behaviour app to hide this kind of fields based on content in the field or not. There is an open issue on this topic you can vote for, JRACLOUD-76717

I just updated my reply as it seems you can use group by queries option to show configured swim lane options.

Hi @Sascha This is working as expected on my side. I made some swim lanes based on queries and when grouping by queries is selected all is as expected. Did you clear all quick filters, are non of them active when grouping by labels?

Hi @Chris Comfort Welcome to the community. If you want to use queries, it seems you need to configure them in the old swim lane tab. Then you can use them with the group by option, queries.

Hi @Enmanuel V_ The smart value for D"ue Date" is: {{issue.duedate}} Try that and if it still not working, Start Date is probably a custom field, try to use the field ID option. Example {{issue.customfield_xxxxx}}

Hi @Katja Arendt I think you need to use "Delete", see api documentation. https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-links/#api-rest-api-3-issuelink-linkid-delete 

Hi @Digvijay Singh Gehlot I'm no export, but a quick scan on the behaviours documentation shows that status information can only be used by the status id, not the name. See, behaviours-supported-fields-and-products But only on Jira and Company Managed projects, so no JSM and Team Managed projects

Hi @Jalesa Rogers Welcome to the community. Reach out to the support department of the app, as you tried using the documentation. And this seems to be not working for you. See; how-to-remove-old-content-from-reply-emails

Hi @Juan Leon If this is regarding development of code for an app, its best to raise your request on the developer forum. https://community.developer.atlassian.com/ This post my help you as well: how-can-i-access-confluence-page-content-through-the-confluence-rest-v2-api 

Hi @chantal_normandin Welcome to the community. All documentation for Atlassian is in English, they don't have translated learning paths.

Hi @Alibek Zhubanyshev See my reply. This explains it I think better. You can continue to use the existing Issue Type scheme, you will need to create new screens, a screen scheme and associate the screen scheme with the correct issue type.

Hi @Paul Konen See this article, set-value-for-cascading-field-with-jira-automation Correct custom field ids can be found via the API, use the API call: https://<instance_name>.atlasisan.net/rest/api/latest/field or find-my-custom-field-id-number-in-jira 

Hi @Alibek Zhubanyshev This is not depended on the issue type scheme, but based on the screens, screen schemes and related config of the issue type screen scheme. For issue type flow this is related to the workflow and the workflow scheme. For field visibility and required fields this is based on field configurations and…

Hi @Lokesh Siddappa You could achieve this by using sections in the form, show the second option based on a radio button or other field option. It is not possible that you can set a conditional section based on a text field, then use an extra field as mentioened above But based on your requirement you could do this, see…

Hi @amandine.cervantes Check the User Access Settings on your cloud instance See documentation, control-how-users-get-access-to-products Check if on JSM the setting is user (agent), change this to customer, this will mean any new user will only be granted customer permissions and not agent. Or if you want it to be user…

Hi @Bassel.Kharwat In your case you will need to add all the users to the JSM project and grant them the project role you set in the field configuration. This role would have to also be specified in the permission scheme used on the JSM project, with all the same permissions as a customer has. A simpler solution would be…

Hi @Francesc Juventeny Remove the text option from your rule, is the rule then running fine, if yes the approvers field is set. Is this field visible on the issue? If not add it to the screens. To use the set user as approver a status in the workflow should have the approval option enabled, and configured. See…

Hi @Paul Konen My understanding is that new values have to be added to a cascading select list. Jira automation can't do this, it can be used (via JSON) to set existing values from the options in the field, not create new ones. Via the API there are options to updaet a custom field, see: api-rest-api-3-field-fieldid-put 

Hi @Joseph Lam Welcome to the community. Can you please show your automation (screenshots of the rule and steps) on what you have built so far. What is the configuration of your custom field of type assets. Also how doe the assets scheme and related objects to your question look like. This will help members on the…

Hi @Francesc Juventeny What does the audit log of the automation tell you? Is the approvers field on the screen used by the issue type(s)?

Hi @Arvato Service Desk Welcome to the community. In the comment is only the link to the attachment it is not the attachment itself that is placed there. If you want to raise a feature request, you can do so via, Atlassians own open Jira The community is not Atlassian support and will not take post as features, it is here…