Marc -Devoteam- Community Champion

Hi @marialorena.acevedo Welcome to the community. Someone update the sprint name or the sprint goal, ask the person who did this. HSS is not something that is from Jira

Hi @Lee Hutchinson No, the VA works via the portal only, not via issues created via API or email request channel. VA is designed to help uses when using the search bar on the portal to deflect issues or guide them to the correct issue type. The VA is not an agent that will sent notifications, etc.. See…

Hi @Saurabh Verma Yes, but still based on filters using the issue link or issue link type. There is no column link type, also not in dashboard gadgets.

Hi @jeff.decker Welcome to the community. You need to choose a non software template project. Kanban and Scrum are Software project templates.

Hi @Saurabh Verma Welcome to the community. This is not an option, so this is not feasible. You could create filters based on issue link or issue link type, see advanced JQL (https://support.atlassian.com/jira-service-management-cloud/docs/jql-fields/#Issue-link )

Hi @Rees, Ian No this is a manual action via the GUI or you can use the API. If you have JSM and Assets, start using assets for this, then you could automate this to create new options via a request and have automation crate a new object in the assets cmdb.

Hi @SimonOfficer What type of project are we referring to, team or company managed? Do all issues use the same screen scheme or does this differ? Field show based at first if available on the screen scheme and screens used in the scheme by the issue type. The issue layout is used when to show a certain field or hide it if…

Hi @Lee Hutchinson this should kick in directly, are you sure that your question relates to the details based on when the VA should trigger? Does your question relate to the training questions you have put in?

Hi @임동규 Welcome to the community. This should work as per the article, are you sure all settings have been applied correctly. Also boards and specific project features can't be used by anonymous users. See the blue information part at the bottom of the article. You aren't on a free plan right, because only paid plans can…

Hi @Lindsay Brook-Hartop Within JSM there are 2 types of licenses, agents and customers. Agents handle issues, so they need to be licensed. Customers can raise issues, but don't need a license for this. See, what-users-and-roles-are-there-in-jira-service-management 

Hi @Lindsay Brook-Hartop This is possible, but this can only be done by granting anonymous access to Jira, see https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/ But its better to leverage this with Jira Service Management, this will ensure there are no anonymous issues raised.

Hi @mg_conneto_com For each user access to an application can be set, see control-how-users-get-access-to-products . For more information, see how-does-product-access-work 

Hi @Pravin Devidas Dasari Views in a DB are there to display information from the DB in different ways. Views don't contain separate data, so yes if you update data from the db and this is visible in another view, this is updated yes. This is how a DB works, also in Oracle, SQL or other. If you have a table of data and…

Hi @Scott Richmond Welcome to the community. You might be able to do that through an automation rule using the Send Web Request action and using the Confluence REST API for creating blog posts. https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-blog-post/#api-blogposts-post But I don't see options in the…

Hi @Pravin Devidas Dasari Welcome to the community. A view is based on the source of the database. I just tested it an yes my views initially are the same, but I can adjust views to my needs and changes aren't reflected in both or multiple views. Can you create a new database an test, otherwise contact Atlassian Support

Hi @J Roberts Create a form for this request on the portal. There you can put fields side by side, after the initial agency and number field, have a question to add another agency by answering Yes, show again an agency and number field. See forms in JSM, use-forms-in-jira-service-management Otherwise you will be reuired to…

Hi @Yi Meng It seems there is other work planned in this week, based on start date. Or is there based on rank other work on the board(s) of the projects in between the issues. What are the sources of your plan and hwat is the source of the team in the plan?

Hi @george_bullock See, https://www.atlassian.com/trust/security/detections-program and https://www.atlassian.com/trust/compliance/resources/acsc-cloud-computing-security/guidance 

Hi @Jacob Buck Welcome to the community. Point 1: Yes users do require to have a Jira license to view Jira details in Conlfuence. You can enable anonymous/public access to Jira, see allow-anonymous-access-to-projects Point 2: This is not adjustable Point 3: The width is not adjustable You could raise an issue on Atlassians…

Hi @thumuluru.shreya You can't as stated by @Kumar_rajarapu and the warning message says it also. You can only use alphabetic characters, so no spaces or other special signs.

Hi @Mohd Yasir Welcome to the community. You will need to contact Atlassian on this, use the billing option in the support options.

Hi @Alby Siby On a background index action, Jira can be used as normal. If you execute a full index, then Jira can't be used.

Hi @Eric Roetenberg Most likely is that the issue does not exist yet, so the smart value related to project key has no value yet. You would then to add a re-fetch action after each creation and probably use if/els clause for each issue creation and then an edit action to edit the summary of the create issue I do have…

Hi @vamsi @Rebekka Heilmann _viadee_ is correct on the Epic statement on team managed projects. To have another board showing the Epic, you will need to setup a company managed project as a dummy and create a board there, based on a filter that get the issues from the team managed project. You are better of just using a…

Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of the actions/conditions/branches. 4. images showing the Audit Log details for the…

Hi @Eric Roetenberg Try for project key, the following smart value {{project.key}}

Hi @Asvini Selvam Welcome to the community. This can't be done ootb, you can loo a t 3rd party app on the marketplace to fulfil your needs. See an app like, https://marketplace.atlassian.com/apps/123/better-content-archiving-and-analytics-for-confluence?hosting=cloud&tab=overview 

Hi @Yi Meng This is because of the dates set on the issues, in combination with the tram capacity. So if you have multiple issues with a start date in a certain week, all issues with that start date are taken into account, based on the team capacity estimations are divided over the weeks where capacity is available.

Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of the actions/conditions/branches. 4. images showing the Audit Log details for the…

Hi @Michael Freitter Welcome to the community. No this can't be solved in Jira. Your question is BI related, you will need to use the API to get the data out (maybe even multiple api's as you mention test management that has its own API), or a 3rd party app that is able to export data to your BI toll like PowerBi, Tableau…