Marc -Devoteam- Community Champion

Hi @Mauro De Feo Welcome to the community. Use a sub-taks per vendor or multiple vendors, linked to you feature or bug. This will keep track of the progress in the feature or bug and as these are linked to the Epic, you will keep in track of the progress as a whole.

Hi @Digvijay Singh Gehlot Only default ootb Triggers/Conditions/Validations/Post-functions can be migrated. Any Triggers/Conditions/Validations/Post-functions added by marketplace apps will only be migrated if after the app assessment the conclusion is that the app is applicable for migration and a migration app is…

Hi @Digvijay Singh Gehlot These are different conditions JCMA converts workflows as is, there is not option to have JMCA make changes. This is a manual action to be done after migration.

Hi @[deleted] Sorry but you can't there is no option in Jira Cloud to export an assets scheme. The build in Services scheme can't even be configured, as its locked as part of the default in assets for JSM. The option you have is to go to the services scheme in assets in sandbox and export all objects. Then on production,…

Hi @Michael Welcome to the community. If you use a test account an create an issue via the portal, do you get confirmation? Is the email not in the customers spam, might even be that if the customer is from an external party the email is blocked at their end. Are all customers from (that company) or other customers not…

Hi @Vera Valshonok This app is not an app in Jria, but an app on the Microsoft side. In Teams users can add apps, but probably the store in MS is not set open by the MS tenant admins in your company. The app must be allowed in teams by the admins of the MS tenant in your company.

Hi @Sachin Badiger Yes. According to your tags you are running a DC. instance (so local install). Log files are located on the server where Jira is installed, you would require access to the server. Or ask the server admins.

Hi @Sachin Badiger Could be, the logs should provide more info. Otherwise ty the API to search issues, then you can specify what the API should fetch more specifically.

Hi @Quentin BES Welcome to the community. Yes a ticket needs to be raised to atlasisan support. A jiar admin in your organization needs to do this.

Hi @Amulya Sankara Are there issues in the projects, not looking at the board? What is the filter used on the board, is this a shard filter? Are there multiple To DO, In Progress, etc states in the system? If so are the correct ones used in the workflow?

Hi @Vedant Kulkarni_Trundl Use an app than can export data to a BI tool (PowerBI, Tableau, etc..) Build the report in the BI tool. Apps in Jira don't have all these capabilities, you could try eazyBI, but you will probably need to create loads of custom measurements. Or get an enterprise subscription, this will provide the…

Hi @Saad Ahmad Reach out to Atlassian Support in this case. They can help you out in these cases. Use the Billing option on the support portal

Hi @Eva-Maria Stieglitz Welcome to the community. Did you use a free tier Confluence cloud, if so if you haven't used this from more then 120 days it gets deactivated. See https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/ 

Hi @Lee Ann Macerelli Welcome to the community. No this is not an option. If you have a template project and use this to create other projects and then update the initial template, you will need to update the previous created projects by hand. Changes made on fields, like default description will come over a that is a…

Hi @Amulya Sankara Can you show detailed information on you board configurations and settings? Are you granted access on all projects and are the filters used on the board shared filters? Board columns contain workflow statuses and only workflow states that are used in a workflow. If you create a board that uses a shared…

Hi @Molly Hopper Welcome to the community. You can use the condition Sub-Task Blocking Condition. This condition blocks the parent if sub-tasks are present. Otherwise with other requirements you will require an app as @Mikael Sandberg mentions. Suggestions are: * JMWE * JSU * JWT

Hi @David Welcome to the community. Currently this is not an option. There are open feature requests on this, see: * JRACLOUD-83341 * JSDCLOUD-13738 

Hi @Sachin Badiger Check the logs on the server running Jira. As the API works for one project it should work for all. Do you have the correct permissions on project ABC, are they different then on XYZ?

Hi @Lucas de Souza There is an option to do this via autamtion. See the following articel, https://confluence.atlassian.com/jirakb/how-to-update-user-type-attribute-of-an-asset-objects-using-automation-after-import-1141505554.html I have used this with multiple clients to link "employees" in asset object to a Jira user.

Hi @Kothur Sasidhar Reddy I don't seem to understand your question. Marketplace apps can only be installed by user with admin permissions in a product, or the user is set as site or org admin.

HI @Andrea Billings Welcome to the community. No this can't be split in a pie for each workflow. All issues are defined per status. A workaround would be to use separate statuses in each workflow, but this isn't a best practice. Another solution, you could create a dashboard and use 2 separate pie gadgets and create a…

Hi @Tushar Khandelwal Welcome to the community. This can be done with automation. See https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/ Example: In the edit action set the value of the field Total Score to the following: {{#=}}{{issue.Total value}} * {{issue.Total Alignment}} /…

Hi @VINCENT DUPONT Go with your second solution. I don't think outlook is able to handle the type/categorie set in the app. Or contact Atlassian in this case, as they developed the app, they can possibly clarify why this is not an option.

Hi @Derek LoGrande Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same.

Hi @Gustavo Moraes Looking at the smart value options that can be used in automation, I don't think this is possible. Via the API, on retrieving the issue, this will be visible.

Hi @Derek LoGrande Welcome to the community. No this isn't adjustable, an algorithm specified by Atlassian is used. If it where customizable, any update on your instance would overwrite this setting.

Hi @nkmori_rtx_com No I don't think so. This based on the open feature request, JRASERVER-11297 

Hi @Matthew Loflin , It might be that the customer is not allowed to sent email to non whitelisted applications or email domains. Jira is adding to an issue what is sent, it doesn't change the email. Are you not using email related apps in Jira and you didn't make changes to the default settings in the "Email Request"…

Hi @Carper Par Welcome to the community. If you want the user base to be able to use SSO options, then Yes, Atlassian Guard is required, or you could look at SSO apps on the marketplace to provide a solution. But on your question on Guard ,for Azure AD integration, Yes then it's required. For OTP or MFA you can continue…

HI @Karthick P Are you confident the any portal user has the correct role in the project. Are they only granted the role Service Desk Customer?