Marc -Devoteam- Community Champion

Hi @Anthony Hayek Welcome to the community. A space or confluence admin needs to grant you teammate the correct permissions on the space.

Did you now check you issue type in project settings and check if the field fix version is on them. I have this and I can see the field on all issues, I'm even on a free plan.. So it is in your config.

Hi @Ali Azzam Portal only users or customers can exist only on JSM projects. So to exclude this and not require this information you could exclude projects of the type JSM in your JQL. Use this clause in your JQL: projectType != service_desk

Hi @Monica Lee This is only available uner Team managed project based on a software template. Within the project settings of these projects under the features, the "Release" option needs to be enabled to use versions and inherited the field fix versions

Hi @Stark Jürgen That will be a manual action on all projects. Or query the database, see this kb article; how-to-identify-group-usage-in-jira 

Hi @Aristide MELESUSU I'm not docker expert, but the Jira files are in the docker right, you need to fin the files and adjust them.

Hi @Céline - Maestrel Yes post the rule here then, infroation to give is: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the Audit Log details for the rule…

Hi @Carlos Gallegos This would be a manual action or you could try to create an automation rule. You could use smart values to get the old and new value of the field priority if this changed. use smart values: Old Value: {{changelog.priority.fromstring}} New Value: {{changelog.priority.tostring}} create a variable based on…

Hi @Murat Sahan There is no such function in Jira.

Hi @Miguel Soares I see what you mean. But the App doesn't have the feature you want, so it can't be done. As I said raise a feature request: https://jira.atlassian.com/secure/Dashboard.jspa 

HI @Frank Go in the JSM project and see Customer permissions. From Atlassian documentation: Based on the option, set the 3rd option. Currently, it’s not possible to disable the option to share a ticket. In case you don’t want them to share the ticket with anyone, select the first option “Customers can search for other…

Hi @Miguel Soares Correct. JSM boards are not the same as board on a software project. If you want to show JSM issue information, make sue to have access to the project and create a kanban board on a software project and set the filter to get JSM issues. This can be done as a workaround

Hi @Pesti Nicolas Welcome to the community. Is this an option in the API docs of the app? Description and custom fields are most likely Jira fields, does the aPI support these fields? Which api endpoint from the app API are you using? Just some questions, I have. But as you use an app you could contact the developer/vendor…

Hi @Mansi Gusain https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-user-search/#api-rest-api-3-user-search-get

Hi @Frank See change-project-customer-permissions on how to make the changes you require.

Hi @Céline - Maestrel You could even use Jira automation to make API call to external systems an het the information. issue-data-automation-format-payload-for-send-web-request @Philipp Sendek _catworkx_ I definitely agree with you, I just see the the user is running on a standard tier, using Assets will require an update…

Hi @Tiago Ervatti Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant…

Hi @Miguel Soares The apps seems not to support boards on JSM projects, so this is why. You could raise this as a feature request, https://jira.atlassian.com/secure/Dashboard.jspa 

Check the logs on the server. Is there a user session timeout, see how-to-change-the-default-session-timeout-to-avoid-user-logout-in-jira-data-center 

Hi @rtamam Are you cloning to another project? If this answer is yes, then no a from can't be copied, a form can only be copied within a single project. If this cloned issue is in the same project, then; When an issue is created utilizing the FORM setup that Save the Form as a PDF and attached to the issue. Afterward, you…

Hi @Marija Aleksejeva Are you sue, can you show the history of the issue and the related audit log from the automation rule that would have done this.

Hi @Antonia Not this is a non changeable number. This is set in the UX code of the application. What is the use case to show 20 objects or more?

Hi @Aristide MELESUSU The screenshot below shows that you are NOT logged in. See top right hand corner of the window, it states "Log In", net to question mark.

Hi @Giulio Pengo What if you would extend you filter results with extra columns. On filter results, you can select the columns option, default is my defaults (current user), but you can also select filter and set the default fields for the filter. Give this a try.

HI @Paweł Opioła Welcome to the community. Ask you space admin or even Confluence admin to grant you the permissions to edit.

Hi @Jeroen van Aken Welcome to the community. Seems like a bug, I'm not able to recreate this. It could be related to the space and/or your instance. Raise an issue with Atlassian Support They will be able to see logging and able to look into this.

Hi @Zahidul Hasan Welcome to the community. You need to get in touch with the administrators of the cloud instance you want to login to. Members of the community or Atlassian can't assist in this.

Hi @Whitfield, Richard ((Customer Resolutions – Consumer Relationships COO)) That depends if you use Atlassians SaaS or on-premise solution. The SaaS (Cloud) solution, documents are stored in the Cloud (Atlassian controlled), the on-prem installation will give you full control.

Hi @Nadine Ullmann Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing…

Hi @Kanaka Ponnuru Prasad Check the logs on the server. Most likely it's related to an app used, the app could be outdated or not working anymore on this version.