Marc -Devoteam- Community Champion

Hi @Dirk Fruitema Welcome to the community. This is not possible ootb, this will require 3rd party apps, like: * JMWE * JWT * JSU * etc.. Apps that can extend workflow functionality.

Hi @quentin.sixt In your last screenshot, I see the Scheduling option in the left menu. This is the option to use.

HI @Jamal Westfield-Kirton have you set the correct permissions on the Confluence space and the correct permissions on the JSM side. Space permissions, should be equal to the already used kb space and on JSM the linked spaces should have the same permissions set. See…

Hi @Macors Romain Is this related to user sessions, check out this KB article. https://confluence.atlassian.com/confkb/how-to-adjust-the-session-timeout-for-confluence-126910597.html 

Hi @Scott Wright No this is not possible. Only Jira users and Groups can be used in assets attributes. There is an open feature request for this, see JSDCLOUD-13693 

hi @Milan Wevelsiep Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same.

Hi @britney.zhou This article might give you points to achieve this. See: https://community.atlassian.com/forums/Jira-questions/can-we-customize-the-fields-in-issue-collector/qaq-p/1256576 You need to make use of custom trigger and custom setup of the collector form

Hi @Jamal Westfield-Kirton Welcome to the community. Yes, grant this user a Confluence license. You can link multiple spaces to a JSM project.

Hi @Kenneth Ejner Schläger Welcome to the community. I have no recollection that something like this is on the roadmap. You can create automation rules that based on transition to a certain status will provide the customer with a notification. The customer just can't enable or disable this. The Cloud raoadmap can be found…

Hi @Ray Young Welcome to the community. Is set on the request as a field and not in the form used on the request? Is there no field configuration for a specific issue type that is used in the project?

HI @Milan Wevelsiep Welcome to the community. Could be an issue with the board. Create a new board and use the filter and remove the old board. Did did solve the issue?

Hi @Manuel Plaza You can find this information here; https://confluence.atlassian.com/doc/bundled-tomcat-and-java-versions-1005786018.html 

Hi @Meadhbh.Major Welcome to the community. A Plan is a representation of issues based on hierarchy in a timeline. Based on the source of the plan a new epic is automatically visible in a plan or not, so check the source of your plan.

Hi @A Mester Welcome to the community. All Xray options in relation to API and functionality like; - Xray panel on issues - Test execution view - etc.. (all app aplciation features) will not be usable anymore. You will still have the issues but all app related functionality is gone. You can still make issues based on the…

Hi @Dagmar Strnadová Welcome to the community. This can't be done if this is a non-managed user, then only the user is able to do this. Is the user managed and is the new domain added to the verified list? Please note : "You can only update an email address if the new email address also belongs to a domain you verify for…

Hi @Benjamin Wiltzer Welcome to the community. No this is not an option. You can setup quick filters on a board used in a company managed project and custom filters on a board used in a team managed project.

Hi @Lucas de Souza The security level is set on an issue via the lock icon (top right hand side). Did you add the customers to the security level as well?

Hi @quentin.sixt You need to select the option Scheduling

Hi @Irina Welcome to the community. Contact Atlassian Support on this specific user. It could be that the email address is on a suppression or blacklist.

Hi @Sara Beyer Yes, use a group picker field as the source of your approval. You will still see information on this, but the information shows that there is still an approval needed, but not baed on individuals

Hi @Eitzaz Haider This is for you as an organization to solve. Best solution is to have one Atlassian Cloud domain where both departments have their project(s). Contact Atlassian Support for further options.

Hi @Sachin Guttala Use another automation that sets a label or component based on the transition to waiting for customer. Then you have an identifier to use in the above automation. In the if add a second condition, example: Label equals Work In Progress. Add an Else function based on the If condition, just change the…

Hi @Dimitrios Kouroumichakis Open the form in you project via the form option in the project settings. The URL should provide you the form_id. how-to-find-the-correct-form-id-to-perform-actions-on-a-form-associated-to-an-issue The use the API, use the call:…

Hi @First Same here as mentioned by @[deleted] no issues encountered, endoints work as expected Curious though, why do you want to use the params startAt en maxResults on call /rest/agile/1.0/board/<boardId>/project Do you have more then 50 project issues form different projects in a single board?

Hi @Ingo Syllwasschy Resolutions are useful for reporting, Issues Done, you Won't Do, Duplicates, etc.. The resolutions can even be used in SLA goals, that a specific resolution has to be set to stop a Resolution or start to finish process SLA.

Hi @Vignesh Jayagopal Not on a Free tier plan, only on paid plans.

Hi @ndasilva Welcome to the community. Can you try another browser or incognito window, or even disable browser add-ons. If this solve the issue, please clear your cache and cookies

Hi @Riz Barandino This seems information from the issue history, this doesn't say that the automation took 8 minutes Automation made the assignee change, so a rule did this. The other action is you approving an issue. Or is this done in the same automation rule, if so, then: 1. what type of project is this (e.g.,…

Hi @Nikola Perisic Yes, there is one by default, by using a user condition in the automation rule. In this condition you can specify if user who triggers the rule is a customer or not a customer. see simple example, based on above.

Hi @Myles Boyd How is this setup and can you add examples of the sent communications? Are there automation rules in play, that might sent the SLA met communication?