Marc -Devoteam- Community Champion

Hi @Oumayma EL ARBAOUI Welcome to the community. You can use the smart value {{issue.comments}} to pull all comments, just use this smart value in the email body.

Hi @Paul G Welcome to the community. This link shoul provide the information, import-data-directly-from-trello-into-jira 

Hi @Junka For name, you can use; {{issue.customfield_100.Name}} For Serial Number {{issue.customfield_100.Serial}}

Hi @Kenisha Naidoo You need to adjust your smart values in the rule. See, jira-smart-values-math-expressions Example, based on your information. {{#=}}({{issue.originalEstimate}} - {{issue.timeSpent}})/3600/8.abs{{/}}d

Hi @Jeren Wunder To provide portal customer more information on issues, you will have to revert to 3rd party solutions from the Atlassian Marketplace. Status of a request is always visible via the portal.

Hi @Gareth Jones Best practice is to use an work item security scheme, there is no need for 3rd party solutions. A separate portal can be useful, but if you use the same request types, its a lot of work to keep everything in sync.

Hi @Manoj Kumar You can only use the Zephyr options, Zephyr has no JQL clause to use and within Zephyr you can'y use JQL. Also, "Only non-BDD tests (excluding BDD Scenarios and BDD Features) can be exported" SO if you have test cases written in BDD, they can't be exported via the exporter. You could look at the Zephyr…

HI @Saif Allah AZZAZA No, but you could look for this.

Hi @Justyn Christensen Welcome to the community. I suspect customfield_11524 is a field of the type URL, if so you can just use the following in the email body. {{issue.<customfield-name>}} If the field is not a URL field, but a text field, you can use: <a href="{{issue.toUrl}}">{{issue.<customfield-name>}}</a>

HI @Saif Allah AZZAZA This is not a configurable option. If a customer has filled out all the required fields, then the customer can either press enter or press send. You can't prevent this.

Hi @Kai Becker This seems like impossible. I tried it in several ways an do get a value using: {{lookupObjects.Service Owners}}, then I get an Id, but this Id is not equal on looking to the team Id via the GUI (in URL) or via the API. I also found no option to just get the name from the Attribute Service Owners. The only…

Hi @Darcy M Currently this is not available for any custom field, also see JWMCLOUD-283 

Hi @Prathap DL Check the field configuration scheme or schemes used on the project. Or open an issue of the work type and use the 3 dots and the "Find my field" option. This would also give an explanation why the field is not there

Hi @Prathap DL Custom fields have a default context set, contextt can be modified or added. Custom field context can define if a context is based on project or multiple projects or work item types or multiple work item types. As you mention, it works on a different work item type, check the contexts of the custom field.…

Hi @Manthan Das Welcome to the community. This is a server-side issue from Atlassian's end, not a problem with your browser or input. Try again after clearing browser cache or using incognito mode Sometimes temporary cookies or sessions cause issues. Try with a different browser (Chrome/Firefox/Edge). If it still fails,…

Hi @arno Are you still on Server? it is possible, that this function is not there for the script runner version in Server, as Server is not supported anymore, I suspect this will not be coming. Best is to contact Script runner (daaptavist) support on this.

Hi @thumuluru.shreya You mention these fields are on the screen, but how are the context of these fields set. As you also mention it works on another work type, this tiggers the context option for me. As it seams the fields might only be available for a certain work type.

HI @Jagmohan No this is not possible at this moment in time and I have seen announcements that this will be introduced. You could use the Confluence API.Create Live Doc with API To create a Live Doc, use the field "subtype" : "live" in the request body for Page Create endpoint. The existing behavior for creating a Page…

HI @Alexandre Reist This probably relates to this bug, https://jira.atlassian.com/browse/AUTO-723 As the same problem occurs when cloning in automation

Hi @Vera Valshonok You have asked the same related question here, https://community.atlassian.com/forums/Jira-Service-Management/Custom-field-does-not-allow-to-repeat-in-the-Project-form/qaq-p/3072140 Fields can't be re-used in a form.

Hi @Gerrit Wahlers Organization ID in Jira is a number, there cant be comma, dot or in the string.

Hi @Arnel Angeles Reach out to Atlassian Support in this, case as it seems, that "sending customized email", might not support base64 encoding or the content is to big. Note you need to be a Jira Admin to make a request at Atlassian or have your Jira Admin raise the issue for you

Hi @julien.sire This should work, so I think it might be an issue on your instance. Then my suggestion is to contact Atlassian Support and have them check this on your instance

Hi @Martijn Herfst Welcome to the community. The solution provided by @Gor Greyan is right. The comparison made is fine, the second value {{now.plusDays(90).jiraDate}} is a smart value. The smart value represents, current date of today + 90 days in the future and use format 2025-07-18 So this is not a second field, as this…

Hi @Marek Michalski No there isn't. You can link issues in a Sprint to a Goal. Make the Goal field available on the related sprint work item screens.

Hi @Arnel Angeles Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant…

Hi @Irakli Burjanadze Welcome to the community. Can you also provide the detail of the steps in the automation rule and the audit log. But is the rule scope set to both projects?

{{#changelog.fixVersion}}{{toString}}{{/}} esta la opción de mostrar varios valores que lo usando para ver el valor nuevo {{#changelog.fixVersion}}{{fromString}}{{/}} esta la opción de mostrar varios valores que lo usando para ver el valor viejo Tu penes correcto que no sería compatible con los campos de Activos.

Hi @Antonia Currently only Admins in assets can see and create reports.

Hi @Musa Samuel Welcome to the community. I think you are on the wrong Forum. This forum is related to Atlassian products, not Commcare. Or are you correct, then show more context in the form of screenshots for example.