Marc -Devoteam- Community Champion

Hi @Temp Welcome to the community. Please list your request on the Developer Community

Hi @NoName If you set the attachment field in the form an link this to the Jira field attachment. Yes attachments will be retained if the ticket gets moved as they are part of the issue now. When creating forms an the fields on the forms are linked to Jira fields the infotmation os now paert of the system and even if the…

HI @Cecilia Rodriguez @Bill Sheboy is right here, this can't be done with the Clone Work Item action. In the automation rule, branch the rule based on most recent created issue and then copy the form.

HI @Günter Halmans So you want to update an object in an asset schema via the API? What is the API you are making? Can you also show the object and the object type attributes?

Hi @Francesc Juventeny Ah yes on Team managed some fields can, but only field created in the Team project. Custom field on global level can't be included. Or this is a field from a 3rd party ap, as field type SID List is not a type that you can create as options in Jira

Hi @Antonia Yes, internal comments will show a lock and are in Yellow colour and shows the text "Internal note". Customer comments are a default in white and no lock.

HI @Francesc Juventeny Custom field are not able to be automated in a post function. You need to use the automation section in the project settings and create automation rules. Both actions you want can only be done by creating automation ruels, not in the workflow condition, validation or post-function.

HI @Rich Douglass Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing…

Hi @Francesc Juventeny This is not possible. You should create a separate work type and workflow and use the request type with these. Or you can use automation rules to revert the issue when transitioning to the not allowed status, see this KB.…

Hi @shiva kumar Gosul Then you can look at the API or 3rd party marketplace solutions

Hi @Sebastian Santoyo You would have to create separate request types. And even if it could be done, what if a user was in both Organizations, then you would run into the same issue again! Also Portal Groups are not Organizations, Organizations are a different concept on itself in JSM. Then start using Organizations,…

Hi @Trudy P Claspill and @Kavitha Chandrasekaran That I have misread, but indeed based on workflow changes the resolution can't be changed. this can only be done creating transition on the workflow at forehand Example: create a transition to itself where the resolution is set as a post function. then find the issue you…

Hi @John Bradley Yes if you delete an attachment from an issue, you can't retrieve this. If you want the attachment to be on the issue again, you would need to upload it again.

Hi @Lisa Bowman Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the…

Hi @Sebastian Santoyo No as this is not related, as mentioned they are for organising only. Question why, the request type is recorded on the work item created, this let's you know the type of request used, in what portal group this is not relevant in my opinion.

HI @Chris.Buckley See this example (values used are different, adjust the to your needs) The JQL items not present is a Related work items condition

Hi @Mahanth Prudhvi P Start from here, https://www.atlassian.com/software/rovo 

Hi @Simon Jackson So you issue type is in a issue type schema, this issue type schema is used on the porject. On the workflow scheme, is spike defined to use a specific workflow, or is it using the default workflow, so screenshot. On the board configuration, in board details a filter is defined that is used for that board,…

Hi @Chris.Buckley You rule has issues All clauses are OR, so no matter what the clause if the issue component changes it will create an Epic. So based on the trigger of the rule, if the field components is populated with a new option an Epic is created. So you need to define when should an Epic be created?

HI @Rune Rasmussen Don't use the services feature, instead create your own Assets schema, then setup custom fields of type assets to use the information from the schema. The default locked schema has in my opinion no value, only if you simply keep this options as simple as is. On going more advanced and requiring more…

Hi @Kavitha Chandrasekaran On the transition to Done, remove the post function that sets the Resolution to done. Create a screen that has the field resolution on it and set this screen on the transition to Done in the workflow.

Hi @Chris.Buckley Please show the rules and the configurations of the steps in the rule.

HI @Martin Pohmer Use the https://docs.getxray.app/space/XRAYCLOUD/44577092/Importing+Tests+-+REST+v2 See structure on the example and make sure to use the correct API endpoint, see https://docs.getxray.app/space/XRAYCLOUD/44565892/REST+API 

Hi @Saif Allah AZZAZA This is not possible in Jira. Edit permissions are based on user/ group or role, but this will include all fields. Jira has no field permissions. See 3rd party options on the marketplace, like; Secure Custom Fields for Jira (Security & Permission)

A rule can only not execute if a condition is not met. If a condition is met the actions will execute. Based on you requirements, my suggestion os to create multiple rules, instead of trying to accomplish this in a single rule?

Hi @Chris.Buckley Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing…

What is you goal. You can add test steps to a Story. You need to create a Test work item with test steps, and link this to the Story.

Hi @colin mcdermott Currently this is indeed not possible, you can vote and follow this feature request; CONFCLOUD-79704 

Hi @Sarah Ham(MVSK) Check the issue layout section, and make sure to check all custom fields in the admin to make sure there are no duplicate fields. Workflow post-functions on the create action? 3rd party apps involved? Did you do these checks. On an issue, can you open the automation section in the right hand details and…

Hi @Martin Pohmer Welcome to the community. Which API endpoint are you using and are you on Cloud or DC? To import test with test steps via Xray, you need to use the following API endpoint or the Test Case importer. Importing+Tests+-+REST+v2 for API, check the correct URL REST+API and Authentication.…