Marc -Devoteam- Community Champion

Hi @Sara Rowe To get it straight in my head, you need to find assets with a renewal date 90 days from now. You are getting the right options, I assume. What are the details of the branch step in your rule, are you processing each found object? What i seem to miss is the work item lookup, what is the purpose of finding…

Hi @John Bradley You can create automation rules on a project based on a scheduled trigger to do this. Then a user who is granted the project admin role can create automation rules on the project. So users with the correct rights on a project can do this via automation on the project, no cron scripts to talk to the API or…

Hi @AJ Durrani Welcome to the community. You will need a premium subscription, as you mentioned and need to have AI enabled in your instance. See the link provided by @Matteo Vecchiato Here is some more documentation on setting up a…

Hi @Randall Johnson Notification based on internal notification scheme based on work item creation, will only be triggered if a work item is created in the project via the create button. Work items created via the JSM portal, will not trigger the work item create notificaiton as the issue is not internally created. In…

Hi @Suneel Babu Done Might seem like a dub option, can you try to do the action in an incognito window or other browser? Is the result the same or can you add the user?

Hi @Przemysław Grzesiak This seems strange that there is no info. I think you would need to raise an issue with Atlassian Support Hopefully they can provide an answer why there is no information imported.

Hola @Jefferson Jhonny Hurtado Castro Bienvenidos en este communidad. ¿Tiene usted, como usuario, una licencia JSM? Incluso como administrador (de una organización, sitio, producto o Jira), necesita una licencia JSM para crear y editar incidencias en un proyecto JSM.

Hi @Alexandre Bélisle Still my other question, if this is a JSM project, there is no need for a mail handler. Mail handlers are only fro non JSM projects, to allow user to sent email to create an issue.

Hi @Suneel Babu Done I assume you invited this user, but has this user accepted the invite? Or is this user active, can you find this user in the User Management (administrator)? Is the user active and licensed?

Hi @Beyer Gertrud You can only search for this, simple JQL is: parent = <issue-key>

Hi @Tim Devlin Welcome to the community. Unfortunately not, this switch has to be enabled manual.

Hi @Alexandre Bélisle Welcome to the community. Please share detailed config information, like screenshots. This will help community members to see what and how you have done the setup. Note: for a JSM project a mail handler is not needed.…

Hi @Suneel Babu Done You say the project access is set to limited, then only users with the role administrator can add people to the project, I check this on multiple projects and I can do this. To check this, create a user, add this use to a team-managed project and login as this user and then try to add users. If this…

Hi @Carolyn McNicoll You could raise a feature request via https://jira.atlassian.com/ Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum. But on the topic, as there is lack in…

Hi @Carolyn McNicoll To me this seems more a procedural thing. I think it would be the PO job to notify the team(s) in case the PO delegates the responsibilities to a colleague. Then the team(s) would now who to contact. It shouldn't be the team function to find this out all the time.

Hi @Stuart Carter Welcome to the community. If they have already an account on the instance, you can just grant them the permissions or license in case of JSM. In a sense @Nikola Perisic is right, but this gives any license user the opportunity to invite people to your instance. So in my opinion its better to grant them…

Hi @LTH QA How are you trying to update the description field and what content do you want to place? Provide some more context in realtion to your question please.

Hi @Vinícius Use the Billing option on Atlassian Support Note; the suspension can also happen if the instance has not bee accessed for quite some time, Atlassian will email this to the instance owner and if no access attempt are done, the site will be removed and content deleted.

Hi @Fabrício Fernandes de Souza I think Atlassian Support should be albe to help you out. You will need to be an admin in your instance to raise a support request. Also see, https://jumpcloud.com/support/integrate-with-atlassian-cloud and a requirement is to have an Atlassian Guard subscription.

Hi @Sebastian Appelgren Welcome to the community. Im not from Atlassian. Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum. Atlassian Support can be reached via…

Hi @Valerie Knapp This is a great tip, didn't know this one. Never to old to learn!!!

Hi @Valerie Knapp I think @Sreedevi Sundararajan is talking about this:

Hi @Nikola Perisic @Sreedevi Sundararajan is asking on the link issues panel layout, not the overall issue layout to show a field.

Hi @Sreedevi Sundararajan Welcome to the community. No there are no options to change the column options for the linked issue layout.

Hi @Vasileios Kostogiannakis Can you provide details (screenshots of the config of the app)? Is the app still active, I see @Valerie Knapp asked this as well, but it seems to be not the case. Or reach out to the developer Appfire, to see what can be the case.

Test management and repository apps that help DEvOps value, like; * Xray * Git integration for Jira

Apps that improve reporting options via the usage of dashboards, like; * Custom Charts * Dashboard hub Pro * Reports - Charts and Graphs * Sump-up

Miro and other design or whiteboard related app. like Figma

Hi @Malte Redmann I'd suggest to check this official article about Cloud-to-Cloud data transfer: Transfer Confluence data (you'll need to be Org admin for this) Also it depends on what you need to achieve, but I'd like to point out that you'll also need to 'copy' users and groups. As for what is copied and what is not,…

Hi @Dominic Douglas Welcome to the community. Have you set the checkbos on the option; "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule" In the rule details section of the automation rule?