Marc -Devoteam- Community Champion

Hi @s_gridnevskii You can do a re-fetch of issue data in an automation rule. This can't be done on a workflow. If you set an issue property on a field in a proforma form you can use automation to act on this after issue creation.

Hi @Miriam Grühn Can you provide screenshots of the board configurations and one of the issues. This can help community member to get a better insight in the problem you have. Also what are you meaning by status, the workflow statuses or the column names? Are the correct workflow statuses mapped to the correct column on…

Hi @Alain Gagne It seems your organization has an adition application from vendor Dedalus that controls access to applications in your organization. Best is to reach out to your IT on how this works. The message is from that application, not from Atlassian.

Hi @vijaykumar s Biradar Welcome to the community. On documentation from Atlassian, the MCP doesn't mention any support for kubernetes, it does for Visual Studio. So that this works would to be expected. https://support.atlassian.com/atlassian-rovo-mcp-server/docs/getting-started-with-the-atlassian-remote-mcp-server/ 

Hi @Andres Cappiello Welcome to the community. Some suggestions from my end. The Epic's or other issues with status Done have a resolution set? Are there exclusions set on the plan, or check the resources of the plan, if these include filters, check the filters. Or what is set as the retention period for done items on the…

Hi @amnon_ashkenazy Welcome to the community. This call is for developing an app, is your question about client_id an an app? https://developer.atlassian.com/cloud/confluence/oauth-2-3lo-apps/#get-list-of-resources This endpoint can't be used by a user API token.

Hi @Natalia Niszczak According to the apps documentation, yes, see https://deviniti.com/support/addon/server/testflo-92/latest/create-tct/ If you see this is not working as outlined, best is to reach out to the apps support department. This to get support from the developer directly.

Hi @Emery Manayan This is the solution I use Create 3 separate rules with a scheduled trigger as the start, use a JQL in the scheduled trigger to get the required items. Create a custom field, Last comment date of type Date-time and set this on the screen(s) used for edit and view JQL example: Status in ("Waiting for…

HI @Suyeong Jeon No this is not possible. The feature displays information based on the related summary of the raised request. You could label pages and per request on the portal specify the content to be shown based on labels, see KB section in the JSM project.…

Hi @rahul sharma Can you provide the following: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the Audit Log details for the rule execution. 5. Explain where the…

Hi @Moiz Shaikh Glad to help. Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

HI @Orkun Ovayurt Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Rogerio Honorio Da Silva Junior and @AL If you think this is a bug, reach out to Atlassian Support Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum.

Hi @Dali_chi Where do the colleagues form the other department have access to? If you want to get work logs form issues in a project, the users API key used withint the script will need to be at least a member of the projects you want to get the information from. The user needs to be assigned a role or be in a group that…

HI @Vasileios Kostogiannakis So this is a team-managed project. This has no permission scheme. IS clones plus under the apps section of the project?

Hi @Ashok Gottipati This is not possible. Date option is Jira are always day, month year. Then you should create a single select list with such options.

Hi @noreen_magsumbol Not that I'm aware of or found this in documentation on VSA or Rovo. I did found this feature request you can vote for and follow, ROVO-320 

Hi @Ashok Gottipati Can you please provide more context, what do you want to achieve. JSM forms store date in formation in a date in field as yyyy/MM/dd, if you want to show this differently in de Due date or custom date field in the work item, you need an automation rule to convert this.

Hi @Eckhard Lanzinger Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Vasileios Kostogiannakis Check the permission scheme used on the project, not the permissions in administration. Are all permission granted to the Space Role: atlassian-addons-project-access

Hi @Ivan Zuniga Alegria Has this user been granted a JSM license.

Hi @Vasileios Kostogiannakis Yes this is related as on a free subscription no permission can be set on Jira projects. So are you still able to create issues on projects in Jira? Does the user "atlassian-addons-project-access" still have create permissions and browse (as this is the minimal permission needed)

Hi @rahul sharma Welcome to the community. Set the number of days as followed: in the JQL startOfDay("-7d") for past dates or startOfDay("7d") for future dates.

HI @Xarovin Welcome to the community. Are users managed? Then the change should be made on the managed directoy.

Hi @lucasnatan Your only option is to reach out to Atlassian Support

Hi @Przemysław Grzesiak The only thing I can give you is to check the logs on what is happing when the import is done. Logs should provide information. It might be that the server running Jira can't reach the NVD source, firewall, etc, or any other blocking issues in your (company) network

Hi @Moiz Shaikh This is what I meant, but I think because the issues are raised vai the API the email has to be verified all the time. This if an issue is made via the portal or email the user is listed as a customer and verified directly.. As the action was done from a specific email address, via the API any email address…

Hi @Timothy McKay Good to hear. Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Eitzenberger Thomas Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Sander van Laarhoven Atlassians product and philosophy follow the usage of Story Points on work items on the Story level, not on the Epic level. As items on Story level are granted an Epic as a parten and if this Epic has multiple children, and these children are assigned to multiple sprints, the Story Point set on the…