Marc -Devoteam- Community Champion

Hi @Mahmoud Farouk You could also use the Feedback button within Jira under the Help button (near your avatar in the upper right corner) to provide that suggestion directly to Atlassian. This community forum is not for feedback or suggestions. Other options are to build you won gadget using rovo and Forge or just Forg or…

Hi @エイゴフル Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser in Incognito/Private mode (this is important to ensure you aren't…

HI @Hapidz Daulah Nurisman I have notified Atlassian Support on tis post on the community. They will reach out to you on this post, this can take up to 2 business days.

Hi @Aadil This is only for instances on a paid subscription and that have Rovo enabled. As your product plans states Free, this option is not available on a free instance.

Hi @Arnis Riškovs You can't. An email address can only be linked to a single account.

Hi @Hapidz Daulah Nurisman Are you on a paid subscription if so, you need to be an admin to raise a support request (this does not include space admin) 

Hi @Edith Kuhn Does the related user still have the correct permissions in Jira? Or is the API key used (if API key based) still valid?

Hi @Balakumar This is explained by @Walter Buggenhout This is the way this works the issue has been part of multiple sprints. Otherwise you have to re-open the old sprint and remove the issues from that Sprint, but then you lose that it was part of this Sprint and this could be couterproductive

Hi @Elise Waterhouse Yes, create an automation flow for this.

Hi @Elise Waterhouse The Internal Notifications (Notification scheme) are events based on actions done by licenses users agents. Customer actions do not trigger any of the notifications set in the notification scheme. If you require notifications by email you will need to create automation rules. But you "bell" icon in the…

HI Mark, Any progress on using OAuth tokens instead of API keys?

Hi @Maria Ciobanu you assumptions are correct. Confluence can only provide assets details based on the macro and the AQL used. You could add an extra URL attribute on the Asset and provide a Confluence link there to the related documentation. No you can't add a table in a comment in Assets activity. Activity tab is your…

Hi @Jiming Liu Welcome to the community. Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to…

HI @erika Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to contact an admin of the instance…

Hi @Chris Welcome to the community. You could look at this article on using Databases in combination with Rovo. https://community.atlassian.com/forums/Confluence-User-Group-articles/Stop-Using-Page-Properties-Confluence-Databases-Rovo-Are-Better/ba-p/3253217 

Hi @Hapidz Daulah Nurisman Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum. Atlassian Support can be reached via Atlassian Support It looks like the mail address is blacklisted.

Hi @NICOLETTA HADJILAMBI In the apps section at the top, make sure the "All apps" option is selected, besides "Filter Visible Apps. As this app is a system app, not a user installed one.

Hi @배영주 You could also use the Feedback button within Jira under the Help button (near your avatar in the upper right corner) to provide that suggestion directly to Atlassian. This forum is a public forum and not a place to provide feedback or suggestions to any of the Atlassian products.…

Hi @Benjamin Lapolla Welcome to the community. @Andrea Robbins is correct. If you want this to be done directly in Assets and not use a form or automation, you can use a 3rd party app where you can even have templates Look at scanstar-for-insight-and-jira 

Hi @Priyadarshini R @Lalithesh is providing goof options. If you have Confluence your cloud link a space with knowledge articles. knowledge-management - how-it-works 

Hi @Priyadarshini R See the default reporting options, using this documentation. https://support.atlassian.com/jira-service-management-cloud/docs/discover-new-trends-with-service-project-reports/ Otherwise if you need more detail, you would need a 3rd party reporting solution from the marketplace. Or look at the API to get…

Hi @Mahanth Prudhvi P You have the manual backup opton, see https://support.atlassian.com/jira-cloud-administration/docs/export-issues There is the paid option, https://support.atlassian.com/organization-administration/docs/overview-of-atlassian-backups/ (note; you need a premium or enterprise subscription) Deleting is a…

Hi @Naveena Tati See the JMS learning path, https://community.atlassian.com/learning/hub/all-learning-paths/path/get-the-most-out-of-jira-service-management 

HI @stefan_baader_cpp_canon Here is the KB on to claim a domain and verify that domain; verify-a-domain-to-manage-accounts 

Hi @Daniel A Palomar1 Welcome to the community. Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need…

HI @Naveena Tati You could look at Great Gadgets or not an app much used, but it's more configurable, but has less other functions/gadgets, called; Agile Velocity & Sprint Status Gadgets for Jira

Hi @Alexander Ogloblya Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum. Atlassian Support can be reached via Atlassian Support 

You could use this for department changes as well. Use a dat field on when the department switch was done and monitor based on that date. Or have a schema for employees in Assets and add dates. But this requires a paid subscription

Hi @Gang CHEN The message in the post provides the answer. Here on the portal we can't grant access to instances or have insight into billing of instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. You will need to contact…

Hi @Sai Kandrakota This is permission realted. Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need…