Marc -Devoteam- Community Champion

Hi @Szym Mio Welcome to the community. There is a simple answer to this, that this is not possible. When using a form, this is an entity on it's own. You can copy it get field information from it, but the information is not strored a separate information in the Jira backed.

Hi @Florian Schmid Can you clear your cache and cookies or try another browser. Or check you shortcuts on your device. I created a new page and typing p or capital P is not activating the 3 dot option. I have tested this on multiple Confluence instances and when creating pages in multiple instances, but "p" never activates…

Hi @bletellier What is the API endpoint you are using? What is the call you are making?

Hi @Markus.Landsiedler Issue Type and Work Item are the same thing Atlassian renamed Issue Type to Work Item, but not everywhere in the tool this change has been populated. So if you don't want to see an option in the wWork Item field, you will have to remove it from the Issue Type Screen Scheme

Hi @彩姫ソフトウェア工房 If it has been dormant from more then a 120 days (free tier instance) it will be disabled and then after a specified time period the data is permanently deleted. Emails are sent to the Organisation admins and Billing and Technical contacts before either of those actions are taken. This information is…

Hi @Thomas Pedersen Ljungstrom What is the type of the objects, are the simple attributes of the object or references? References are not removed, is there a specific object ype mentioned or a object AQL filter used? But still I think this isn't the point, read carefully and it states IMPORT STRUCTURE, not the CSV file, If…

Hi @Bob Edgar Has each the object type for user/employee and attribute based on type user, to link it with the actual Atlassian user? Then based on the reporter, you could show all related assets in a singe field or mutliple custom field based on an asset.

Hi @Scott Feit What is the web request being made in the automation? Is this request based on the old search API endpoint, this endpoint is actively being disabled on instances. See https://developer.atlassian.com/changelog/#CHANGE-2046 for the changes, if this is your case. Otherwise, please provide: 1. what type of…

Hi @Lori Brown If you are on a Premium or Enterprise subscription you can use Assets Data Manager. This is relates to having JSM premium or Enterprise, as this is in relation to JSM Yes, it might contradict as mentioned by @Christopher Yen , but I think this is more a marketing phrase. As anyone who has the Assets option…

Hi zzSPPowerAutomate@skyworksinc.com You need to use the API, https://developer.atlassian.com/cloud/admin/user-provisioning/rest/api-group-groups/#api-group-groups These API endpoints can't be used with a scoped API token, only a full API token is required and the user needs to have Site or Org admin permissions.

Hi @kmatarante Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Kristine Sube Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Zita Sun The only setting Jira around attachment is the size of an attachment to add to an issue. This you can limit. For sending there is no limit. Does sending to a non Gmail address work or is the Gmail a business Google domain, there other settings can be set?

Hi @Adam Vatterott I did understand you and some digging resulted in this. This can't be prevented as this moment, there is an open feature request for this, see; https://jira.atlassian.com/browse/JRACLOUD-95059 

Hi @Ken Young What kind of API did you create, for this endpoint you can't use a scoped token as no "Granular" scopes are defined. You need to create a full API token and that user requires to have the read/write permissions on the issue you want to link the alert to. Scoped tokens only work when an API endpint has been…

Hi @BX The features on a JSM project Incident Management and Change Management that you can enable or disable will not be available anymore in a standard subscription. All other basic features will still be available on a standard subscription. See all JSM project features…

Hi @Jose Souza Welcome to the community. @Trudy P Claspill and @Tarun Nagar are right here, an app must provide this. I you are referring to cost, this is not the case the app pricing is based on the largest user tier of licensed users. So if Jira is licensed for a 100 and JSM for 50 users, the app license will need to…

Hi @Zita Sun This is probably a 99% Gmail limitation, as the Gmail attachment size limit is 25 MB for both sending and receiving attachments, including all attachments in a single email.

HI @Michelle Kirk No this is not possible. SSO and related Atlassian account is based on mail address, so a new mail address will create a new account if the user is not updated on the Atlassian side. This is based on security that users identifier iss the email address that is hashed as accountId at the Atlassian side,…

The attribute owned assets, what is the cardinality set to? Can it contain more than "1" referenced object?

Hi @Michael Brändel I did the same steps on an enterprise instance I manage, but this didn't happen. The new project based on the template is created with the same screens. The only thing, I can think of is the naming ot the screens are there any special characters in it? So it might be an issue specific to your instance,…

Hi @Ron Aisen See the following KB articles on how to set up an approval in a JSM flow. add-an-approval-to-a-workflow set-up-approvals 

Hi @Ron Aisen This is possible, but you require a JSM subscription for this. Approving ootb in Atlassian is a function of JSM. Otherwise you need to look a 3rd party option from the marketplace.

Hi @Adam Vatterott When you are mentioned, this is a dire t message to you, so this will be in your feed, as intended as a colleague has sent this to you directly. Also notification schemes on projects overwrite your personal settings, so check the notification schemes used on the projects/spaces you get a lot of reaction…

Hi @kmatarante The best solution for this is to use a CMDB, if you have JSM (premium subscription) then Assets is included you can set such a configuration in assets and use the information in Jira work items or on a customer portal in JSM.

Hi @Charles Pereira Any type of admin can raise an issue at Atlassian Support Except a space/project admin, the user needs to be Jira admin or higher, or if you are using a free subscription And how did this issue get in your instance, who made this issue? Is it done via an email integration, a user made this issue or else?

Hi @Michael Brändel Is the template a project within Jira and when you create a new project, use use the option with shared with existing project? Or are you taking different steps? Is this a template based on a company managed project? I also see this is an Enterprise only feature, I have tried this on an Enterprise…

Hi @Michelle Kirk Welcome to the community. This is doable, but you would need to change the email address in USer Management in Atlassian. Changing the Email Address for a Managed Account: How do you accomplish this? * First, you will need to get to the Atlassian Organisation Admin page, which you can do by navigating to…

Hi @Philip Chin Is there a new line in between? What if you go to the end of point 2 and press enter?

Hi @Adam Vatterott Have you opened the drop-downs on the changes for Work Items and comments? What do you see as a reaction?