Marc -Devoteam- Community Champion

HI @Thomas Pedersen Ljungstrom Nice. I hope my guidance provided som help.

Hi @SARAVANAN BASKAR Look at your intends and training questions, are they intuitive enough? This depends on what users are providing as input to trigger the VA.

Hi @Steve Melzer Have you enabled AI features for Jira within Atlassian Administration. You could reach out to Atlassian Support

Hola @Agustín Wenner No puedo traducir todo opciones en el portal. Pero la traduccion tambien depende para las ajustes en tu portatil, idioma del navegador, idoma del cliente (Atlassian account settings)

Hi @Ashraf B I would change the trigger of rule 1 to a scheduled one and run maybe every couple of hours or look at 3rd party option from the marketplace, like Time in Status Other question on this, why is this information important, wouldn't it be better to start using SLA's, instead of the current solution. If you use…

Hi @Usman G Rajput Welcome to the community. Review the permissions, does the user the token is made of have the correct permissions in al targets projects?

Hi @Ankit Ojha Welcome to the community. What steps are you making, is this a manual action or via an automation rule. Please provide some more context.

Hi @SARAVANAN BASKAR Is you Confluence space linked as KB to the JSM Project? You can't use the VA directly to target a Confluence page.

Hi @stefaan.delrue In the new GUI, use the info option in de small sidebar, there you can see the attachment option.

Hi @MariaB Welcome to Atlassian Community! This could be related to the maintenance window for your site, explained here: https://support.atlassian.com/organization-administration/docs/what-is-a-maintenance-window/ The maintenance window is daily between 1 a.m. and 3 a.m. in the timezone of the server of your Atlassian…

Hi @田中優貴 Could it be language related, as it looks like the pipe sign is converted to - in your example. is the CVS in UTF-8 (default), UTF-16, ISO-8859-1, ISO-8859-15, Windows-1250, Windows 1252? Can you execute the same on sandbox, with language set to English? Otherwise, reach out to Atlassian Support. I provided you…

Hi @Ioannis Kampouris Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @bletellier If you make use of a scoped token, you need to use https://api.atlassian.com/ex/jira/{cloudId}/rest/api/3/..... This is clearly noted in the documentation of a scoped token; https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ 

Hi @Jackson Leung Welcome to Atlassian Community! This could be related to the maintenance window for your site, explained here: https://support.atlassian.com/organization-administration/docs/what-is-a-maintenance-window/ The maintenance window is daily between 1 a.m. and 3 a.m. in the timezone of the server of your…

Hi @Mujtaba shah In theory something like this, but you might want another trigger. * Set a trigger (e.g., "Issue transitioned"). * Use the "Create Confluence page" action.* In the Parent page field, choose a temporary parent or leave it as is. * Use smart values to populate the page content and title, ensuring the new…

Hi @Marianne Miller You will need to use old/previous CSV import option or look at 3rd party integrations. The import wizard can't import a project, if that project already exists.

Hi @Markus.Landsiedler Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @bletellier First does the user the API token is created on, have browse permission to the project ACI? The API call will provide a 200 even if the user has no project access, but if it has project admin access, as it can find the project, but no browse permission will prohibit any view of the project, so also no count…

Hi @Florian Schmid It can be an app as ootb this is not happing, see suggestion from @Lucas Modzelewski _Lumo_ I just spinnend a new free tier and your actions don't occur in a vanilla instance of Confluence.

Hi @Markus.Landsiedler If you do require this, the option provided form @Karan Sachdev works or you need to look into 3rd party integrations.

Hi @Thomas Pedersen Ljungstrom and @Valerie Knapp This does work, but there are some steps to take. First when setting the Missing Object option to Remove, you need to set a threshold. E.g. I have set this to 1 in my test. Then when editing your CSV, you need to then edit your import and re-add the CSV file (even if it has…

Hi @Szym Mio Multiple forms is possible. Have an initial form on the request and use automation rules to add additional forms on the request that can be edited by the customer. So the customer can fill additional information into another form. this form you could use for another task. I'm not aware on other apps, all the…

HI @stefaan.delrue How do you mean "Attachment" is lost, is the attachment gon or is the option attachment gone?

Not in thread

Hi @Nikki Maenen As @Raj Sehmi mentioned, this is intended behaviour, you can start using forms, the default WoW is for the customer to add a comment.

Hi @Aruni In the scheduled trigger provide the JQL to get the related issues/work items to be actioned on during the rule. Set a JQL like; status in (Completed, Done) @Carlos Garcia Navarro setting a JQL to find related items in the trigger will do this.

HI @seren_park Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum. For any questions on billing reach out to Billing Support

Hi @Asier Vadillo Atlassian has modified the handling of Rich Text fields (for example, Description and Comments) in Jira expressions, impacting JMWE Validators. Any JMWE Validators that use Rich Text fields will fail See; https://appfire.atlassian.net/wiki/spaces/JMWEC/pages/465242916/User+Validator 

Hi @arkadi kaplon This seems like an issue with the 3rd party integration app. Reach out to their support, to see what the issue can be, as this is not a native Confluence function.

Hi @Денис Холевинский If it has been dormant from more then a 120 days (free tier instance) it will be disabled and then after a specified time period the data is permanently deleted. Emails are sent to the Organisation admins and Billing and Technical contacts before either of those actions are taken. At this point it…