Marc -Devoteam- Community Champion

HI @Alessandro Scala Welcome to the community. You can only use the currentUser() with a user attribute, not a group attribute Also see https://support.atlassian.com/assets/docs/use-assets-query-language-aql/ 

Hi @gopal guna This indicates a problem with the workflow configuration or permissions. Causes * Workflow: workflow is not properly associated with the issue type, it can lead to access issues. Ensure that the workflow is linked to the correct issue type in the project settings. * Permissions: Check if the user has the…

Hi @Antonio Marusic Issue linking is only possible for licensed users. So you don't need to be an agent, but you need a Jira license. Customers have no permissions in Jira as well, except if granted a Jira license.

Hi @Andrea Robbins Thank you for correcting me.

Hi @Uliana Komiakovych This is not possible as AI provides these answers, there is no option to modify the results.

HI @M Purushotham Reddy The questions you have you need to provide the BIcPicture support. Yes there is an API, see the product documentation; https://developer.bigpicture.one/reference/apitokens Also according the app documentation, you can't use Jira Teams in bigpicture. Also within the app you can maap the big picture…

HI @MichaelThai and @G subramanyam My suggestion is always to use option !, a custom field, as labels are case sensitive and a type creates a new label and your JQL options will mos this option.

Hi @Kathleen Hamilton You could start using Assets, and store the current information in Assets. This would require a 3rd party solution. You could look at: * External Data for Jira Fields * Elements Connect * others See the Atlassian Marketplace

Hi @Melbrin and @Matthias Gaiser _K15t_ Based on the API reference and the documentation around service accounts, in general. The scope options on an API endpoint need the have defined granular scopes. To my knowledge only the Jira Cloud platform, Jira Software and Jira Service Management API have these options Not all…

Hi @derekoha Welcome to the community This is not the way to use assets, assets is a CMDB or ITAM. This information can't be used for application based access, as its part of the application. Or am I misunderstanding you, can you clarify maybe be providing a mockup of your idea?

Hi @Tony Dormann Check this KB; https://support.atlassian.com/jira/kb/duplicate-account-issues-in-jira-service-management-cloud/ Did you als remove the JSM custom from within the site settings?

Hi @Tomáš Vrabec As the client is sizeable, you the client could reach out to Atlassian for help. See the Fastshift program, https://www.atlassian.com/migration/fastshift 

HI @Rafael Fernandes Glad its resolved. BTW, you didn't mention this rule was connected to Confluence, this had been essential information. I assumed the rule was relating to Jira

HI @Samarth Khare Check the all the users, do they still have Jira access, are the member of the group jira-users<name of you instance>

Hi @Merijn The only option that can be used is the workflow option. You need to create a field in this action, you can't use existing fields already in the system.

Hi @Flavia Helena I have downloaded your rules, I will see if I can check them today?

Hi @Merijn What type of project are you using Team or Company managed? How did you create the user picker field? Can you show the config of the field?

Hi @Miguel Ángel Planas Labrador Here in the community (public forum) we don't have access to Atlassian instances. I think it's best to reach your IT department to find out who is managing Atlassian in your company.

Hi @ST-TS-Duc NV Did you executer the import via these steps: https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-trello/ What is the content of the log, based on the import. The community is an open forum and users on the forum can't access your instance or see any details of your instance.

Hi @vincenzo.spatafora You could use {{issue.fixVersions.last.name}} Also see this article from @Bill Sheboy on finding items listed in a field. https://community.atlassian.com/forums/Automation-articles/Automation-concepts-Dynamic-searches-within-a-list/ba-p/2834235 

HI @francois_dejonghe If my answer helped to answer your question, please accept it as an answer. This to help others with a same related question.

Hi @ST-TS-Duc NV Wat steps are you taking? Can you clarify a bit more on what you are trying to achieve?

Hi @Mateus Salomão de Barros Neto Welcome to the community. Which API endpoints are you using? Are you on Data Center or Cloud

Hi @BIJOY BABU Welcome to the community. The VA is only available on premium and enterprise subscriptions. As you seem to be on a standard subscription, you don't have the VA option.

Hi @Ankur Patankar Welcome to the community. Contact Atlassian Support in this case. Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum.

Hi @Loic As mentioned by @[deleted] If the issue is already created in Jira, you could add a form to this issue, using the Forms API. See; https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-post 

Hi @Vinícius Pereira No there is no option to use the flag function in a JSM project. See the feature that has been raised for this; https://jira.atlassian.com/browse/JSDCLOUD-8481 

Hi @Oliver Strauß This is not an option. You can only make a development escalation on time on a JSM ticket.

HI @Sidharth verma No this is not possible, automations act on when an issue is created or an issue has been modified. There are no functions to go over an email and then create an issue. Better is to create a setup with specific request types on a portal where user can fill out the request with the required information.

Hi @vincenzo.spatafora Try using: {{issue.fixVersions.first.name}}