Marc -Devoteam- Community Champion

Hi @Mahanth Prudhvi P Which 3rd party app is currently used? Does this work with future planned sprints?

Hi @J S S S Bharath Yes, find all the issue and bulk change all the related issues. https://support.atlassian.com/jira-software-cloud/docs/edit-multiple-issues/ 

Hi @CWM Then you would need permissions on both spaces and the automation rule has to be setup in global automation (jira administration permissions required). If you are only project admin, you can't create rules that cover multiple spaces, or run global.

Hi @Beth Richardson Welcome to the community. Can you give a bit more context, the time lines is based on start and end dats or sprint dates. Do these missing work items contain these fields and if so values? Timeline, can only contain work items based on a filter for the space, it can't include other space work items.

Hi @Vitheya Monikha That is to check with the app vendor. What API endpoint are you using?

Hi @Fabricio Riveros This is not a field in Jira this is the description of the version. So by using the get version API endpoint, you can get the information that is set in this option.

Hi @Monika Rani Atlas CRM is a 3rd party integration, if that app has no API options, there is nothing the Jira API can do with this.

Hi @Shiuh Rong Yong Yes this can be used as an alternative, if you DEVOPS stacked is based on Azure DevOps.

Hi @Vitheya Monikha As you mention test case, what 3rd party app is used? But this is probably a limitation, from the app. You could reach out to the app vendor support, to have this verified or that this can be changed.

Hi @Monika Rani You would first need to create the customer via the API endpoint Then you would need to add this new customer to an existing organization, https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-rest-servicedeskapi-organization-organizationid-user-post 

Hi @j_jagielak An Assets custom field can only show information based on information in assets, if you want to use user or other information. Then you will need to provide information in asset attributes. You can't use JQL based on information in non asset fields in a clause within an assets field.

Hi @Mark Aiken You could create a rule on work item creation and then do a re-fetch actin first. Then set the field assignee by use of the smart value {{issue.Approvers}} If Approvers is the field you are using.

Hi @Ian Court Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Ian Court The smart value for todays date is; {{now}} Also you don't need the advanced option. You can pick the fields "start date" and instead of providing a value jsut ste in the field {{now}}

HI @d_b_kumar_chauhan In my knowledge you need to provide all details as in the example in the call, I don't think you can leave out scheme options. For default projects, see API endpoint; https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-post 

HI @Fabricio Riveros Welcome to the community. This is an ootb function when you have Confluence and Jira. When releasing a version in Jira your are asked if release notes need to be created. Also see https://support.atlassian.com/jira-cloud-administration/docs/create-release-notes/ 

Hi @Selitsky Paul Welcome to the community. What field are you using, description or comment field will set URL's as lnks based on the field are rich text based. Is this your case?

Hi @Asier Vadillo This could be possible, but your automation will be much more complicated. You would need to fetch the work item key from the url provided in the url field, so you need to store this in a variable. Also the comment needs to be stored in a variable. Then you would need to add a web request action to call…

Hi @d_b_kumar_chauhan Did you create a template from an existing project, you need to be on an enterprise subscription to use this feature This is a mandatory action, to use this API endpoint.

Hi @Skyler Munsterman Welcome to the community. This is not changeable. Also related its a beta app, you could reach out to Atlassian Support or provide feedback on the app. I even think the ID field is critical from a user on the MS that's why ID is the key field.

Hi @NSSM Support I asked an Atlassian Support agent to look at this post, to help you out. They usually be in touch within 48 hours.

Hi @Harshveer Kaur This is only possible if they are part of the team or as you mentioned Jira admin.

Hi @Jeremy Wood Custom field contents could be set in the description field. See; https://jira.atlassian.com/browse/OPSGENIE-338 

Hi @Shyrin Ismailov Projects have been renamed to spaces. So this option is not at Spaces.

Hi @Laura Campbell This could be related to this open request; CONFCLOUD-78341 

Hi @Kathleen Hamilton You need to compare to the id of the option other if this is a select, checkbox or radio button field. So via the aPI you need to get the content of the form and the id of the value Other. Screenshots can be added via the Insert Photos, you will neeed to save your screenshots on your device before you…

Hi @Naresh Sampath I think you need to combine this with the endpoint https://us.xray.cloud.getxray.app/doc/graphql/getstepstatuses.doc.html But to be sure, you should reach out to Xray support.

Hi @sagi karach This seems possible, see the post in the developer community, but only if an API token is used if the token is based on oAuth, this can't be retrieved. https://community.developer.atlassian.com/t/looking-for-a-way-to-troubleshoot-scopes-for-service-account-token/97204/3 API…

Hi @Danylo Kobzar It's better to post app development related questions in the Developer Community

HI @Saif Allah AZZAZA Create a new screen based on the current screen on the issue, then in the screen scheme used by the issue (work item), associate this new screen to the view action and add this field to the screen.