Marc -Devoteam- Community Champion

Hi @Josh McManus What are you using as the primary account? This needs to be an account managed by yourself. "Your primary account must be an account you own and manage yourself - it can't be managed by your company." See als section: How does account linking work

Hi @Ales Stu I requested assistance from Atlassian support on your question, they will normally get back within 48 hours

Hi @신유승 The steps are outlined here; https://community.atlassian.com/forums/Jira-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2045188 They might seem outdated and you need to use pres the "manage" option and in the new window select the change plan button.

Hi @Alex van Vucht Welcome to the community. Based on my knowledge SCIM is required for provisioning. Provisioning options on the provisioning API you can make changes to users and groups. The sailpoint integration can set more attributes and other options, like multiple group entitlements. Via the API this has to be done…

Hi @Robbin Bosch Welcome to the community. This depends on what type of SSO is setup, if you use nested groups in combination with Azure AD, then UPN is used. If not only mail address is used.

Hi @Róbert Beľuš Sadly this is not possible. I'm also not aware of any aap doing this, apps on the marketplace are more for showing grouped who is mentioned, not to limit or define a list. Mentions are first based on the reporter of a work item, users already mentioned earlier in the work item and then most used

Hi @Navil Narayan Please accept my answer if this helped to answer your question.

Hi @Zhang, Qianli [X] You need to reach out to your IT department. The community is a public forum, users hare can't access your Atlassian Cloud environment.

Hi @d_b_kumar_chauhan What templates are you referring to, space templates? Os you can create a space based on a template? You would first have to create a template and then you can use this, but this is a premium subscription function. And only for custom templates…

Hi @Normann P_ Nielsen _Netic_ SD customers, not linked to an Org don't has and Org ID set. So this why you will not see na ORG ID at customers not linked to an Org.

Hi @Shyrin Ismailov This can be done, by pressing the 3 dot option next to the space name. But it only works for projects create in the last Q of this year (if I remember correct), as this GUI change was implemented then. Projects/Spaces created before this Q won't have this option

Hi @Navil Narayan You are correct, this is also visible in the plan, as the dates in the Epic are set and not based on roll-up. Epic should never be added to a sprint. Here is a kb with options to remove historical sprint values from a work item; how-to-remove-previously-closed-sprints-from-an-issue 

Hi @Normann P_ Nielsen _Netic_ You can use the API endpoint provided for DC, https://developer.atlassian.com/server/jira-servicedesk/rest/v1103/api-group-organization/#api-group-organization Or a python script, e.g.: import requests BASE_URL = "https://your-jira-instance.com" AUTH = ('username', 'password_or_token')…

Hi @Mohamed Benziane The tags on the question indicate @Normann P_ Nielsen _Netic_ is running Jira on DC, so the provided cloud api option will not fulfil his need.

Hi @Jeremy Wood I don't think there are filter conditions based on forms, you would need to set a custom field based on the form submitted Then use the custom field value for the sync. Also see; https://support.atlassian.com/opsgenie/docs/action-filters-in-opsgenie-integrations/…

Hi @Magnus Ljungkrantz I don't think this is possible. My assumption Asset multi select is not related to the behaviour set in scriptrunner, unless you specify the possible selectable options. But to be certain on your options, you might want to revert this question to scriptrunner support.

Hi @Roshan Ravi I requested assistance for you. An Atlassian Support Engineer will review the post and respond on this thread within 2 business days.

Hi @Saif Allah AZZAZA Use a transition screen, where is this field is on on the transiotn to the final status of the issue. Remove it from any other screens.

Hi @Benjamin Peikes @Bill Sheboy is right. But you can also set your own governance, for import rules that are essential to projects and or the system, I use a single user. Als I do a regular check each qurater to go over automation rule, if they are still relevant or offer value or if the users create the rule are out of…

Hi @Xijie Yi Have you gone over all prerequisites on both Jira and MS side? Are all permissions set correctly and has the user executing the automation also the correct permissions?

Hi @Phuong Do Yes, this can be used as a solution, but its maintenance heavy on change implementation in the proces. I would make sure all is documented. Also if you want customers to see the issue to the project its moved to, the customer needs to be added to that project. I would enable the request created notification,…

Hi @Abilash Donn't use automation for this, set a default resolution as post function to the DOne status or use a screen on that transition where the resolution can be ste. There is no need for an automation rule.

Hi @Abilash The solution @John Funk provided is correct, but you can also set a screen on the transition and set the resolution field on the screen. But related to your message the Resolution field is not on the edit screen you are using, also are you on a team or company managed project.

Hi @Phuong Do Welcome to the community. This is not possible ootb, this would require a 3rd party integration like Email This Issue. A JSM space uses a single mail handler, so mail sent to an address linked to the JSM will end up ono that project, it can't be created in a different project Specific to your questions: * If…

Hi @田中優貴 An other suggestion is to start use Assets, here you can import users and details an use custom assets fields in the system to store and show information information. asset-and-configuration-management, how-it-works fee app for entra…

Hi @Rachel Clements Yes, scrolling down in the side pannel will show it will create all work items.

Hi @Alok Deo See this example import com.onresolve.jira.groovy.user.FieldBehaviours import groovy.transform.BaseScript @BaseScript FieldBehaviours fieldBehaviours // 1. Get the Description field def descField = getFieldById("description") // 2. Define your table using Wiki Markup // || = Header Cell, | = Normal Cell def…

Hi @Peter Göddecke These options are not configurable. On a board you can create quick filters to filter by priority.

Hi @Eduardo Ramos Can you provide the solution here, this could help others. And please accept my answer if this helped you.

Hi @Saskia van _t Hoff As mentioned by @Hari Krishna this will be the case. Use specific status changes based the workflow used.