Marc -Devoteam- Community Champion

Hi @Andrey You can reach out to Atlassian Support and select the Billing option. I also requested assistance from Atlassian on this question. It can take 2-business day fro them to respond. We on this public forum are users like you and can't acces instances, so we can't solve this request for you.

Hi @shaily.mehta As mentioned by @Kris Klima _K15t_ This is the way to go, I can even use this on a Free Confluence instance. Can you press the 3-dots besides the space name and select "Space Settings", if you can't you aren't a space admin. Then you will have to ask the space admin or the Confluence admin.

HI @Caleb Qu I'm not aware MCP can do this. You can use the API for this, but as mentioned by @Tomislav Tobijas check how data is stored on a page

HI @Stefano De Santis The best I can give you is to create a separate custom number field for Epic estimation. You can't use the ootb field, because this is taken into account on the roll-up. Apps won't help here as the roll-up ootb takes the original estimate al the time.

Hi @Tuan “Touya” Ngo Best is to contact Atlassian Support

Hi @Natalia Cornaggia Welcome to the community. Options to look at: * Can you log out and log in again? * Can you try another browser or incognito window? * Clear cache and cookies? * Are quick filters active? * Have you permissions changed, check with space admin or Jira admin

Hi @Huang Wenjian As this seems to relate to your instance, please contact Atlassian Support This is a public forum and like you we are users of the products, we can't access products or see logging.

Hi @Soumitra Dutta Welcome to the community. What kind permission errors do you run in to? If there are space (project) specific permissions issues, reach out the the space (project) manager. Or if they can't help to you Jira administrator. If you have problems accessing the system at all, you will need to reach to the…

HI @Ugnius Aušra That I don't know. Best is to reach out to Atlassian Support This forum is a public one and most of us are user like you. We try to help other usrs, but we can't acces Atlassian systems.

Hi @Lily Driscoll No this is not possible, A KB with the setting internal is only accessible for licensed Confluence users customers on JSM portal can't access this type of KB. See, this also mentioned in; the-difference-between-internal-and-external-knowledge-bases 

Hi @Jader Peixoto Volkmer If you don't have guard, you can determine Idle session duration. Is a VPN used or (browser) policies on company devices, etc.. If the user gets this message are they still logged in to JSM, as the message implies that the permissions are not correct or the user is not logged in. Other point are…

Hi @Srinivas Krishnappa There are no events on app usage. Your best route is to contact the vendor. Many vendors can share usage insights or recommend ways to measure adoption, especially for Cloud apps.

Hi @Ugnius Aušra The partner program is currently only by invite only as stated on the page.

Hi @Michal Schachter Check with your admins of the Cloud instance, they can see which 3rd party apps are installed. Can you show a screenshot of a page with the UML in edit mode, we might be able to deduct which app this is?

Hi @Markus At this moment in time this is not an option. But based on CONFCLOUD-33745 , this is in development.

Hi @Michal Schachter This change on the editor has been announced to anyone still using the old editor. I suggest you to reach out to the vendor/developer of the PlantUML app you are using why their macros are no not working anymore.

Hi @Samuel Jarina I requested assistance for you, it can take up to 48 hours for an Atlassian support employee may rspond.

Hi @Jader Peixoto Volkmer Do you use Atlassian Guard and an authentication policy. What is set for the "Idle session duration parameter"? It can be if the user keeps the window open all the time, the session is expired, or if SSO is used that the IDP side resets the session on the related idle duration on that side.

Hi @Stefano De Santis You can look t this community post as reference; https://community.atlassian.com/forums/Jira-questions/Update-all-logged-work-from-from-all-types-of-issues-downwards/qaq-p/2640228 Replace Epic Link mentions in the reference by Parent (as this field replaced Epic Link) Are you able to move forward with…

Hi @Ella María Gunnarsdóttir Welcome to the community. I have checked multiple instances and Yes, I see this option as well. in your Atlassian administration, under the option app updates, search for "Edit and delete comments more easily" This has been deemed an improvement, there is n reasoning there. In you instance you…

Hi @Kai Chen Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Omer Meshar Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @kenza belkacem The best I can give you, try this, you jave a 30 day trial period. As you are on DC do this on a staging instance your probably have.

Hi @Jonathan Salisbury Reach out to Tempo support in this issue, as it seems there might be an issue with their app. Check log files on your instance and provide this information as well. This community forum is public and members are users just like you. We don't or can't get access to your systems.

Hi @Bittu Kumar No, you can't. If this is installed, you can see in the apps section in the Jira Toolbar, or go to Atlassian Administration of your instance. * Apps -> Platform experiences -> Sites * Select your site * Connected apps

Hi @Jader Peixoto Volkmer Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Jader Peixoto Volkmer Has there been changes to the permission schemes used on the related JSM project. Is 'Service Space Customer - Portal Access" still set on the permission scheme with at least Browse, Close, Assignee, Edit, Resolve, Transition and Add Comments permissions Are the managers still listed as customers…

Hi @Srinivas Krishnappa Not there is no option to see when apps are last used. Some aps have there own logging to provide this. I don't know any apps that provide this, because they would need access to all apps you could use, that will definitely not be the case. Some apps store information in there own storage, as this…

Hi @kenza belkacem I quickly glance the marketplace and didn't find any apps that have the same functionality for DC

Hi @Sidra Shakoor This needs to be part of the filter to: object having