Marc -Devoteam- Community Champion

Hi @Jader Peixoto Volkmer Customers that sing up on your portal, wil automatically be given such an ID. They don't have a user ID, this is only for Customers on your JSM. If you add a user an grant then tthe customer role on a JSM, this user will not have an ID with qm, as this is a real used in your system

Hi @Faustina Eadie Welcome to the community. How is your hierarchy set, are any filters applied and do you have access to all work items from all individual spaces?

Hi @kenza belkacem Welcome to the community. Not that I'm aware of that why pricing is probably high, as there is no competition.

Hi @Suresh Menon Welcome to the community. Can you try clearing cache and cookies or try an incognito window or check for browser plugins. Otherwise, this seems to relate to your instance, you could try to create a new board. Or contact Atlassian Support

Hi @Rachel Johnson Welcome to the community. This is not an option in Jira or Confluence ootb. You can look at 3rd party apps from the marketplace, but you simply said need an analytics tool, like google analytics. But be aware to use this based on user identity, as this could be against privacy guidelines.

Hi @Albert Chirighin The problem is your filter based on the JQL clauses; based on the "or creator = " options. These clauses, look at each issue created by user A, B and C Your JQL is no getting all issues from project BI2 and all issues created by user A, B and C. If you want to move issues from project BI2 why are the…

Hi @ushakiran k What was the solution, that solved it for you?

Hi @磯貝　謙次郎 結果をぜひ共有してください Please share the outcome with us

Hi @Andrea Metzger What is you question or problem. You have reached the public community forum of Atlassian. Atlassian users like you use ythis forum for questions on the apps of Atlassian. You question rather seems to relate to an issue internal on your instance. You should reach out to your Space admin, confluence admin…

Hi @Daniel Markland Stakeholders are linked to the Incident Management feature. This feature is now only available on Premium and Enterprise subscriptions. As you had this feature before, the values have been kept, but you can't make use of this feature anymore.

Hi @Monica @Chris Rogers is right. I have added the DC documentation link for you; setting-up-request-types 

Hi @Peter Rossum_ van Did you add an oath2 token to the service account, as the admin key option in API requires this.. An AT won't work for this. Or grant the service account Site admin permissions

Hi @Sidra Shakoor You need to provide a filter scope on the field server e.g. object having inR(label = ${customfield_xxxxx.label}), where xxxxx is the id of custom field

Hi @Albert Chirighin Can you outline your steps including screenshots. It must be related to the filter, as issues linked to the moved issues will not move.

Hi @Freyr Gudmundson I don't think this is possible. I think the timeline show releases based on their dates and not on work item being in the release. I have not seen or aware of any feature on this on the roadmap. I think the only w-o there is is hiding them, as you already mentioend.

Hi @Ramesh Krishnan There are currently no options for this. I think a function is already partly in Beta, so you can see the relation between goals and the hierarchy in Jira. Then you are able to see the connections within Jira Plans

HI @Dave Mathijs You could also access your admin.atlassian.com and app-updates section, this sometime shows more on what is coming or is being rolled-out at the moment.

Hi @Peter Rossum_ van Or Have a normal account, your own and try the same action. Does that work, I think it would. Otherwise do you have a default admin group on all confluence spaces, add the service account in there. Yes or create an automation to achieve the permission update.

Hi @Lars Kremers Hover on the column name category, this will then show a 3-dot option, use edit field options to add options for "categorie"

Hi @Peter Rossum_ van The Service Account would need to have access to all spaces. Other pont, I don't think a service account can use this API endpoint (no scopes are defined). But I might be wrong, have you made the service account a Confluence Admin? Could you try the API call to get an admin key again?

Hi @nimrodraz Welcome to the community. The instance owner,(org admin) should have received mail on payments or if it was a free instance, got mail on the deactivation of the instance, if this was not used anymore. When did you last use it? I requested assistance from an Atlassian Support agent for you, this can take up to…

Hi @Simone Ball It seems you are using a 3rd party app in your Confluence instance. As to me the "learner signature" option doesn't ring a bell on an ootb function. Have you gone over the apps documentation if this is possible? If this mentions no options, then it's best to raise a support request at the vendor/developer…

Hi @nitish_mehta Check this KB article; change-atlassian-account-email-addresses 

Hi @siva mani You probably set in a role on the space that doesn't have the permission to delete work items. So you need to be granted a role with more permissions, or ask your Jira admin. Note: Deleting is in my opinion and best practice no a good idea, it's better to set it to Done with a relevant resolution. This iwll…

Hi @jamie_brown_ngc_com The options you mention are based on Atlassian Cloud, these options are not available in JIra DC

Hi @DariusRemus Belu Ah, you are in Jira admin setting operations, not in the JSM project operations. On the screen you don't see information, if you don't use Jira, but only JSM. Can you browse to https://admin.atlassian.com/, then the option Apps and Atlassian Apps, what is showing there. Asl…

Hi @Raheem Pillay Which field, are you referring to a custom field named "Resolve Team" Not all fields are historical and can use the "WAS" JQL clause. Can you provide screenshots of an issue and the field used and it's configuration.

Hi @fabio_cabrita Yes you would. Simple solution and best practice on a JSM is to have a screen scheme for each Work Type. This makes adding and removing fields easier and definitely on making changes on request types and the work item view. And towards your case this is the solution.

Hi @DariusRemus Belu Welcome to the community. You need to have an agent license, I think you have, but then you need you grant yourself the Service Desk Team role on the JSM project https://support.atlassian.com/jira-service-management-cloud/docs/connect-github-repositories-with-jira-service-management/

Hi @Raheem Pillay On what field is this based, on the assignee field? JQL to be used "assignee was in <specify-group-user>"