Marc -Devoteam- Community Champion

Hi @Jonas Ast Welcome to the community. Confluence does not support pulling headings from an Include Page or Excerpt macro into a Table of Contents (TOC) macro. This is a limitation in Confluence Cloud due to server-side rendering updates, meaning macros cannot dynamically scan and index header elements nested inside other…

HI @Marc Bodde As this relates to a Free instance, you are probably the last billing admin, this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser…

Hi @Andrey - Guenov Labs You could use the JIra Guest option, see manage-guest-access-in-jira . This option is only available on paid plans.

Hi @Deepthi Sajja Check the logs on the instance your DC is running. Or recreate the index.

Hi @Alex Hall Your only option is to open a support ticket, at Atlassian Support

Hi @Shelley Bowie Check this documentation; https://support.atlassian.com/customer-service-management/docs/manage-customer-access-to-your-channels/ The option provided by AI doesn't exist.

Hi @Colletta Ueara Welcome to the community. You can find documentation on the Workforce topic here; what-is-workforce-management-in-jira-service-management Note: Some features like services, capacity, schedules and skills are only available on the Premium and Enterprise plans.

Hi @Evgenii Automations are now on creation mentioned as a Flow instead of a Rule. No idea on why this has changed! Further more you are right on the guided setup.

Hi @DOUGLAS THOMPSON Then you need to use a smart condition block in your automation, this is you want a real condition. Use a {{smart values}} condition. Value to check: {{forms.last.my-field-name.trim}}, select your option (options in documentation) and your value to check towards. This is not a Bug you base your action…

Hi @Dipanjan Saha Saha No, as the library you mentioned is probably also based on Rest API's You might want to create a post on this topic on the Developer Community

Hi @Amanda Ward There is no ticket on this. Please use the Feedback button within Jira under the Help button (near your avatar in the upper right corner) to provide that suggestion directly to Atlassian. Feedback related post on this forum are most of the time not noticed, as this is a public forum for Atlassian users and…

Hi @DOUGLAS THOMPSON I just explained this, this is not how this works on a text field. It will always come back with the input value or as NULL (blank) if no input is done.

Hi @acatarina , @Mark Dsouza and @Natali Primero Martinez_Externo_ Welcome to the community. This issue has been resolved and PDF exports can be made again.

Hi @Dipanjan Saha Saha This library is not an Official one from Atlassian, but created and maintained by some users. Reach out to them on why there v@ is not functioning as expected. This is the official Atlassian SDK, https://developer.atlassian.com/server/framework/atlassian-sdk/

HI @Hela Mzoughi Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to contact an admin of the…

Hi @André Matzke To use Objects from an asset schema in a Jira work item you first need to create a custom asset field to use the objects. Documentation on Asset Custom Fields, https://support.atlassian.com/assets/docs/assets-object-fields/ 

Hi @Naveen Cheelam Welcome to the community. So you need an automaton rule in Jira and use a web request action to trigger the Salesforce api as mentioned by @Kris Dewachter to trigger account creation on the SF side. The authentication on the web request needs to be a SF account that has these permissions

Hi @Schütz_ Annika To raise a support request at Atlassian Support, as suggested by @Jean Horn , you need to have an admin role in the instance (space admin does not apply). So reach out to your Jira admin or Organization admin. But on the side, can you try an incognito window or other browser, does this work. Then clear…

Hi @Chengalpattu Madhavan_ Jayapriya Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to contact…

Hi @DOUGLAS THOMPSON This not messing up, as it is a text field, filled or not Automation actions using a form field that is always on the form (based on text) it will copy the value in the field. If there is no information on the field the field still exists, but just with no information (null). Smart value "exists" *…

Hi @Miyuki Tsuchihara コミュニティへようこそ。 「チーム管理対象」のスペースか「会社管理対象」のスペースかによって、確認・編集方法が異なります。 「チーム管理対象」のスペースの場合、スペース管理者がこれを確認できます。スペース設定から「作業タイプ（Work Type）」の編集画面にアクセスし、ワークフロー内のトランジション（遷移）における「事後処理（post-functions）」を確認、更新、追加、または削除することが可能です。 「会社管理対象」のスペースでも同様の操作が可能ですが、それは当該ワークフローがその特定のスペースでのみ使用されている場合に限られます。…

Hi @Abubakr Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser in Incognito/Private mode (this is important to ensure you aren't…

Hi @Delmore Du As this is a Server/Data Center instance (based on the images), contact your Jira administrator and even the administrator the instance is running on and check the log on the instance on Errors Your admin could reach out to Atlassian support if they can't find anything, then have the admin make a support zip…

HI @Simon Freeman Then check with the administrator(s) of the Jira Data Center instance and/or Microsoft administrators, as it seems there his a misconfiguration or a change that has been implemented or maybe a certificate expired.

Hi @Nikolas 190 Is this google address based on a company domain and a Google Business Workspace domain. It can be that this is blocked from that side.

Hi @Simon Freeman If you don't use SSO or an IDP on your on-premise Jira, there is no MFA option. So then you can't use MFA, only username/password

Hi @Natalie Keane Do you mean in the Spaces overview, all spaces in Jira, no this is alphabetically. Personal you can star spaces, to have your own default and you can drag and drop ofr a certain order in the mail (left toolbar), but this is user based.

Hi @Simon Freeman Probably the 2FA you have setup is inactive on your account. As you have SSO in your company to login to Jira, but the MFA used is from Microsoft, not from Jira. As you mention this is related to you Microsoft account, contact the admins of Microsoft in your company. Or…

Hi @Elfi von Natzmer You can only see hits in the administration of the Cloud instance admin.atlassian.com, but you need to be granted the role User Management Admin or Oragnization admin As Jira or Confluence admin (Product Admin) you can't see this.

Hi @Matthias Leipert Slack integration to be activated or used is a default in the system. You can use MS Teams, but no by default. You will at least have admin permissions on the products Jira and Confluence, your admin needs to provide them to you For apps, this should have been noticed on doing the migrations, as this…