Marc -Devoteam-

Hi @Mateusz Janus I think its best to pull the issues from Epic 1 to the new Epics, as you can then set the Epic Link value to current issue.

in AUTOMATIONUpdate Epic Link of stories from EPIC1 to EPIC2 based on Issue Linking between EPICS_ Comment by Marc -Devoteam- February 17

Hi @Vik Tailor Welcome to the community. See this KB; https://support.atlassian.com/jira/kb/create-new-stories-tasks-and-respective-subtasks-when-the-automation-rule-is-triggered/

in Parent JIra linkage to a sub task for story created in th same rule Comment by Marc -Devoteam- February 17

Hi @Mateusz Janus You could do both ways, but then main issue is that you need to use a create variable where you store the Epic Link value as variable. This is the information you need as the variable way is the option to do an edit action on Field Epic link on another Epic.

in AUTOMATIONUpdate Epic Link of stories from EPIC1 to EPIC2 based on Issue Linking between EPICS_ Comment by Marc -Devoteam- February 17

Hi @Mateusz Janus You will need find the Epic that is linked to the Epic that triggered the automation. Then from that linked Epic you need the Epic Link value, store this in a variable and then on the edit action set the Epic Link value with the create variable

in AUTOMATIONUpdate Epic Link of stories from EPIC1 to EPIC2 based on Issue Linking between EPICS_ Comment by Marc -Devoteam- February 17

Hi @INTRA I requested assistance from Atlassian Support for you. this can take up to 2 work days for them to reach out your post here. Here on the portal we are users like you and can't re-enable this for you. I do hope this deactivation is not to long ago otherwise all information will be deleted and not recoverable.

in Site deactivated - need to restore project Comment by Marc -Devoteam- February 17

Hi @Rajat Pratap Singh When enabling Public Links global, this simply indicates whether it’s possible to make anything public. This does not allow any user o use them yet. This has to be enabled on space level, by a space admin to allow this, or this is set to allow on the default space permissions. See this KB, form more…

in Public Links - Disable by default for all spaces Comment by Marc -Devoteam- February 17

Hi @Rue Did you link your Team to the plan based on the kanban board and set the team capacity in hours? Are the stories estimated? If you auto schedule all stories, with no dates, they will all have the same start and end date, and dependencies are not respected, unless estimations have been set on the stories

in Advanced Roadmaps auto scheduler does not schedule dependencies Comment by Marc -Devoteam- February 17

Hi @Corinne Guibert Ootb this is not possible, other then the mentioned automation. You would require an app to extend workflow options. Such an app could set a validator based on user being in a group or role in the project, to limit this. Make sure the work type Task has it's own workflow, so you can set such a…

in Restrict the creation of a work item to one specific user Comment by Marc -Devoteam- February 17

Hi @emerico vespucci I have requested assistance from Atlassian Support fro you on this issue. They should reach out within 2 work days, via this post on the community.

in Hello folks. I am unable to access any of my Atlassian Apps. Comment by Marc -Devoteam- February 17

Hi @tiago_santos I requested assistance from Atlassian on the community post. It can take up to 2 workdays for them to respond.

in Unable to delete organization after following all required steps Comment by Marc -Devoteam- February 17

Hi @serkan_sezer Look for a 3rd party solution on the marketplace, suggestions; Elements Copy and Sync.

in How to create an attachment automation rule with a JSON file in a data center? Comment by Marc -Devoteam- February 17

Hi @mustafa_salihi I can't see what you are doing exactly, but it's working on my end and this is done on a free instance, so on a paid it should work. What do you expect as results?

in CQL search with personal space works on Data Center but fails on Cloud Comment by Marc -Devoteam- February 17

Hi @Rue Based on your last image, dates are set, not by auto scheduler. Which field of type date is used? Also is you project a scrum project based on sprints and/or are you using teams and are the team fields set on the work items?

in Advanced Roadmaps auto scheduler does not schedule dependencies Comment by Marc -Devoteam- February 17

Hi @serkan_sezer As @Bill Sheboy mentions, you need to check the operations in the metadata. I checked an issue on my DC instance and for editmeta there are no options for attchments.

in How to create an attachment automation rule with a JSON file in a data center? Comment by Marc -Devoteam- February 16

HI jazmonge@amazon.com Reach out to your administrator.it might be that the connection is not permitted to be used by you or the data is not collected?

in No Data Appears in Analytics Section Comment by Marc -Devoteam- February 16

HI @Jeremy Walker Did you check this page: https://developer.atlassian.com/cloud/acli/reference/commands/jira-auth-login/ You also need a access token. Which documentation did you use?

in Can't Setup Jira CLI, Keep Getting 401 Unauthorized Comment by Marc -Devoteam- February 16

HI @Rue How are your auto-scheduling settings set?

in Advanced Roadmaps auto scheduler does not schedule dependencies Comment by Marc -Devoteam- February 16

Hi @Peter Rossum_ van I don't think you can use a scopes token with the automation API. See feature requests, AUTO-2139 and in relation JRACLOUD-95867

in How to use Automation REST API to get Confluence Automation rules using Service Account? Comment by Marc -Devoteam- February 16

Hi @Farma Fusion You will need to use the option of Export CSV (all fields). Once you open the CSV in Excel, you will find multiple columns for "Comments". Example - If an issue has two comments, and the CSV file contains 2 columns with name comment.

in Data export Comment by Marc -Devoteam- February 16

Hi @Cheryl Noronha Can you please show the error and the the setup of your CSV file.

in I have imported my .csv file (social media) spaces but it's not working out? What do I Do? Comment by Marc -Devoteam- February 16

Hi @Than Win You need a premium Confluence subscription for this., this is also mentioned in the message you see on the screen.

in Confluence Page Analytics View Comment by Marc -Devoteam- February 16

Hi @Olga Krivosheina This seems not a default. Aa I create new folders, there is no color dot in front of the name. Is there any 3rd party app used in Confluence, that provides this?

in Adding emoji to the Folder name Comment by Marc -Devoteam- February 16

Hi @Arafat Okkeh Welcome to the community. Access is granted by an admin of your Atlassian Cloud site. Here on the forum we are users like you, we can't access sites and grant access. Reach out to your admins of the Atlassian Cloud of Cisco or the Cisco IT department. NOTE: I removed identifiable details from your initial…

in No access to Jira on xxxxx jira atlassian Comment by Marc -Devoteam- February 16

Hi @Edward_de_Leau I can't reproduce this behaviour. I can drag a text file to a Confluence page while this page is in edti mode. Can you try another browser, or in you current browser are there any add-ons active or clear cache and cookies. Or try an incognito window

in How to upload a txt file as attachment Comment by Marc -Devoteam- February 16

Hi @Peter Rossum_ van This can be done within the rule details, depending the rule is for a single space, if the rule is from multiple spaces, then this needs to be done within the Global automation section with Confluence adminstration.

in How to use Automation REST API to get Confluence Automation rules using Service Account? Comment by Marc -Devoteam- February 16

Hi @Ilgvars Čevers No this is not possible. to be able to make API calls, you need an API token to get details from a statuspage. https://support.atlassian.com/statuspage/docs/what-are-the-different-apis-under-statuspage/

in API for audience members Comment by Marc -Devoteam- February 16

Hi @mustafa_salihi If you use it as your example, there is a space between cql= and title. I use a similar cql as this of my personal space on a cloud Confluence free instance and this works. My usage (anonymised my details):…

in CQL search with personal space works on Data Center but fails on Cloud Comment by Marc -Devoteam- February 16

Hi @mustafa_salihi Sorry I see an issue in the example I provided. https://xxxx.atlassian.net/wiki/rest/api/content/search?cql= title=%xxxx%20xxxx%22&spaces=~xxxxxxxxxxx

in CQL search with personal space works on Data Center but fails on Cloud Comment by Marc -Devoteam- February 16

Hi @matthew barrett I think a similar feature request has been raised on this on relation regarding information missing on automation log. https://jira.atlassian.com/browse/JSDCLOUD-16802

in Track work items completed with no playbook steps executed Comment by Marc -Devoteam- February 16

Hi @Hector Florin This is not possible, there is not option to set a field configuration to a workflow status. Did you use AI for this answer?

in jira.issue.editable (false) - Edit option for selected Fields in status Comment by Marc -Devoteam- February 13

Marc -Devoteam- Community Champion

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