Marc -Devoteam- Community Champion

Hi @Sttambeli Please rasie an issue via Atlassian Support. As this relates to your specific instance. On the public forum here we can't access oyu instance or the logging..

Hi @mustafa_salihi Your API call is incorrect. You should use it like: https://xxxx.atlassian.net/wiki/rest/api/content/search?cql= title=%xxxx%20xxxx%22&spaces=spaces=~xxxxxxxxxxx

Hi @Adam Witherington Please share screenshot, this is a public forum. Users here are users like yourself, we can't access you instance. Otherwise, you need to contact Atlassian Support

Hi @mustafa_salihi Welcome to the community. I am able to search against personal spaces using a more simple query - https://xxxx.atlassian.net/wiki/rest/api/content/search?cql=title=test&spaces=~xxxxx This works for me.

Hi @Hai Nguyen I have requested assistance for you, an Atlassian Support engineer should contact you within 2 working days.

Hi @Rainer Kutt Check the customer notifications are these enabled? If mails are not ending up at the user, can this user check if any filters are active or mail is ending up in the spam folder. Or it can be an issue on the mail server at the customers company blocking email from the domain.

Hi @Alexandr So you will need to upgrade your Jira version to at least version 11.2. https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html 

Hi @PEDRO SANTANGELO CALVO I think it should be either AssigneeUserDisplayName or AssigneeUserName for assignee, but if these can be accessed on a test run, I don't know. Best is to contact Xblend (Xray) support, to see if this is possible. https://jira.getxray.app/servicedesk/customer/portal/2

HI @David Brenner You need to create an account on the site. This is the Atlassian public Jira instance. There is also a w-o described on this page.

Hi @Jahanzaib_Ahmed What is you question in relation to these vulnerabilities?

Hi @jalenwang(王一欽) Within the Atlassian administration, go to your site and under connected apps in the settings options, User Installed Apps enable this.

Hi @Adam Witherington Welcome to the community. Your Organisation admin can disable this. The admin can take these steps in Atlassian administration; go to Apps > AI settings > AI-enabled apps and toggle off the relevant features https://support.atlassian.com/rovo/docs/turn-rovo-dev-features-on-and-off/ 

HI @David Brenner This is still a feature request since 2003 on server, https://jira.atlassian.com/browse/JRACLOUD-2428 It might be one of the oldest open ones.

Hi @Feraud, Nicolas Welcome to the community. Theses dashboard gadgets are not ootb, which 3rd party marketplace app is used for this. I suggest to raise this at the vendor/developer of the app through their support channel.

Hallo @dominic_julen_zitag_swiss Welcome to the community Du musst einen Erstgenehmigungsstatus mit Genehmigung in deinem Workflow haben (Status nach Erstellung des Tickets). Dann implementieren Sie eine Automatisierungsregel, die prüft, ob das erstellte Ticket mit der Organisation "Holzbau AG" gesetzt ist. Falls das der…

Hi @Alexandr Is this only for your own user? Then follow the steps up to the "Enforcement" part, as that option, that you added in you startup is for enforcement of 2FA and will only work for users with admin permissions not all users. But you can only use this from version 11.2 onwards.

Hi @Kurtis As mentioned by @Susan Waldrip make sure to have different screens for create, edit and view. Only have the "Custom Participants" on the create and edit and not on the view screen. Or you cold use a form for the request and then via automation get the details from the form field, then you wouldn't need a field…

Hi @Corinne Guibert You can add domains to Organisations, so that new customers will automatically be added to that Organisation. And the action from @Matteo Vecchiato is valid on adding users in bulk, if the mail addresses are from customers known, they will be added to an org. There is no need to delete them first.

HI @Edwin Gonzalez Look art the 2nd part of my reply. Change the workflow statuses on each request. On de status Resolve, set for example in Progress, than this email wil not be sent. If you don't want this, your only other solution is to create an automation rule that will handle sending emails

Hi @Charan J You can find information here; atlassian-answered-jira-tutorial-for-beginners or check the Atlassian youtube channel

Hi @naga.r This could be done by adding the image via an hyperlink, see also https://community.atlassian.com/forums/Jira-questions/How-can-I-add-an-image-in-a-comment/qaq-p/952016 This relates to a comment but it should work for a custom multi-line (paragraph) text field. The field need to be set to use Wiki-render in the…

Hi @Ally Atriano Welcome to the community. In the Event action of the Transition, change the event from "Generic Event" to "Issue Closed" or "Work Item Closed"

Hi @Vitor Seabra Indeed the user needs to be an Agent and grant the role Service Desk Team.

HI @Edwin Gonzalez Welcome to the community. This is related to the enabled custom notification "Customer-visible status changed". Either you can disable this, or on each request look at the "Workflow statuses" here you can change the customer visible status, to be something else or be identical like another one on the…

Hi @Barbara Johnson Yes, this is available, see also https://confluence.atlassian.com/proforma/installing-and-licensing-proforma-1456346334.html 

Hi @Miyabi Yamashita こんにちは ポータルで作成されたチケットは「共有」オプションを使って共有できます。 内部でこの問題について、これを行うことができます 「参加者をリクエストする」にユーザーやメールアドレスを入力する フィールド。 グループは使えません。 JSMのスペース内に組織を作り、問題を組織と共有することで、グループ化の感覚を活かすことができます。 しかし、他に選択肢はありません。 See; https://support.atlassian.com/jira-service-management-cloud/docs/group-customers-into-organizations/ Tickets…

Hi @AutomationSyncUser You don't have access to Assets on a free tier plan. You need to be on a paid Premium plan to use Assets.

Hi @Tony To Raise an issue on the topic at Atlassian Support, as it might be a bug. Here on the public community form we don't have access to instances , log or code. We are users of the product like you.

Hi @mariano_np72 Welcome to the community. Workspace creation may be restricted If your organisation has set restrictions on workspace creation, you will have to request access to the workspace you created from an administrator within your organisation.

Hi @Becker_ Rene This seems to be by design, also see https://jira.atlassian.com/browse/CONFCLOUD-76306