Marc -Devoteam- Community Champion

Hi @Barry van Oudtshoorn I see you can use votes in JPD, if you add a field based on voting. But JPD can only JQL on the voter not on the number of votes. The votes (number based) is only used, based on non JPD projects.

Hi @Colleen Gotling Is the app still active in the manage app section? Is tempo set as the main item for logging time? If both are still there, I would reach out to Tempo support and even in case it's not an issue on their side then contact Atlassian support.

Hi @Shubham Gogawale A question, is the field on the screens used in the project? This could be the main reason

Hi @Nate Dickinson You could check the logs if you have access to them, or let your Jira admin check them. It could also be very well this information is not in the logging. If this is the case and reach out to Atlassian support, they are able to see more detailed logging and can provide this information.

Hi @Nataliia Kriuchkova You would require Jira Advanced Roadmap an app for this. Jira doesn't have the functionality to do this Ootb. I see you plan is standard, if you were on a premium or enterprise plan, you would have access to Jira Advanced Roadmap. In Advanced Roadmap you would have the ability to create a…

HI @Nate Dickinson @Mark Segall has given the exact same answer as I would have given. If the issue type was in the system and now it's gone. Only a user with Jira admin permissions could have removed the issue type

Hi @Brendan Horsfield I'm not able to reproduce this, I use Chrome. The only things you could try first is to clear all cash and cookies and see how it looks. Otherwise I do suggest to raise you issue at Atlassian support so they can check logging, to check what is wrong in your instance.

Hi @Lena Boiser You can have calculations in JQL. You can use automation to do calculations, the outcome can be stored in custom fields (text, number). These fields can then be searched via JQL. Or you can use the outcome of calculations in emails that the automation can sent. JQL is a query langue only, it searches for…

Hi @Brendan Horsfield Can you provide some screenshots of any of your board and the configuration. Also the quik-filters and or other options that have an impact on the board visibility

Hi @Mahesh M This is not possible within team managed project. This can only be achieved in a company managed project, company managed projects are the same as the projects in server or data center. I can offer an example workaround based upon an automation in a team managed project. You can do this in a lot of more ways,…

Hi @Shilpa Shetty So by default Jira has a number of roles in the system. These roles are specified in a permission scheme, with their related permissions. Project admins can then decide who will be granted what role and there will have the permissions defined to that role. Off-course a permission scheme can also be setup…

Hi @Yonggyu Park I would contact your Jira administrator. As this seems that your account is not active and/or granted a license for the Jira where your project is residing.

Hi @Ben Paterson Welcome to the community. I have not seen this error before. But I would contact Atlassian on this issue, they have access to logging and can see where this goes wrong. Might be a bigger issue at their end.

Hi @Jule Helder The downside I see is that customers get confused, they have 2 portals and a customer would have to use 1 for documentation and one 1 to create a request. For me that would decrease the customer first view of a setup. As you stat you have a KB, if this is Confluence, why don't just open up the space…

Hi @OMHM No there is not such an option. Automation rules contain the actions inside every rule. If there was such an option I could have major implications if a global like variable would be changed. You would need to review first all rules before changing a global variable as other project admins could have made rules…

Hi @Bünyamin GÖRKEN Welcome to the community This would require you to reach out to Atlassian, as you are on a free plan you are not allowed You would need to switch temporarily to the cloud standard plan (14-day trail). Raise an issue and after it's resolved, switch back to free.

Hi @Juliana Asoeva Welcome to the community are you able to share some more detail screenshots etc on your project and Xray configuration in the project? This will certainly help in solving your issue.

Hi @Antoine B Welcome to the community. I found a similar issue on the community. This seems to have relation to all cache/cookies etc. It could be browser session related. Can the users affected clear all cache and cookies and try again

Hi @Yaroslav Klimenko This would require an app to be able to achieve this vanilla JQL can only do this on a single issue. Example: Parent = (TEST-1) OR key in linkedIssues("TEST-1") Apps that do extended JQL: jql-search-extensions-for-jira jql-tricks Or search the marketplace for more options

Right. But there is nothing in my reply about JSM In Jira Cloud you can create Team or Company Managed projects. Team Managed projects are self structured projects and can be managed by a single person. These projects have a contained workflow and board, fields etc.. The configuration in a Team Managed project is not…

Hi @sylvain_lanthier2_bell_ca In you example should the task, be sub-tasks of the Story or are they linked via the issue link parent-child. Import Story with sub-task structure Issue Type,Summary,Parent Id,Child Id Story,Story 1,1,, Story,Story 2,2,, Sub-task,Task 1.1,,1 Sub-task,Task 1.2,,1 Sub-task,Task 1.3,,1…

HI @Tamara Why would you like to integrate is my first question. Why not help the people that user Trello to migrate them to Jira. If the arguments relate to we are no able to set are own board, workflow and fields. You could provide them with a Team Managed project. There is no free integration to achieve this.

Hi @Paul Praßer No you can't achieve this, if using the migration tool. The only option you could have taken is to export all from DC and import it via CSV in Cloud, this is a very time consuming and error bound solution That's one of the best practices to not remove issues, but resolve them with a resolution like declined…

Hi @Deepthi Sajja You are correct in you suspicion. The simplest solution is to edit you workflow, find the transition user do reopening an issue and add a post-function. You the post-function "update issue field", select the field "Resolution" and the option "None"

HI @Steve Hawes As @Marios Marneros mentions the Re-fetch issue actions is the way to treat this. Here is an example I made for you request.

Hi @manuher2 This refers to the following article -> Performance updates to Jira epic picker You revert, by enabling a dark feature as mentioned in the article, but this is not recommended in large instances.

Hi @Technical Service Engeneer Welcome to the community. This is not possible. You can paste an image in the description field, but this will be automatically set as an attachment. If they were send as inline images, you wouldn't be able to forward them to any other internal project, or use smart values and other things.…

Hi @Sebastiaan Sarton If you have agent license or are admin on Jira you will see all. A customer will only see the issues they have created, are set as participant or see issues on a certain organisation (depending on your customer settings in the JSM project) I always advice to have a customer like account at hand to see…

Hi @Jule Helder This would require an app to customise your portal. You could look into apps like; Refined for Jira Cloud or Theme Extension 

Hi @Mario Nikolov If you are talking about the plugin that is used to check the license for your SIL/Power App plugins, its new name was called "Power Apps License Manager" and now all SIL apps are part of the Appfire company But you don't download it directly from the marketplace. It is bundled in with any of the other…