Marc -Devoteam- Community Champion

Hi @wo.jaydeep Welcome to the community I might be that the permissions have changed or a team change. Are you granted tempo admin permissions and are you able to check, if not, check in your company who has permissions. I this is all not the case, contact Tempo support as they can have an in depth look into the Tempo data…

Hi @carolyn french As in the example on that page yes, but this is the view I have in all browsers on 3 devices.

Please accept the answer if this has provided you with the solution

Hi all, Where is the kudos option gon in the main bar of tha Atlassian community? It's not visible for me, I have tried different browsers on different devices and it's not visible (cleared all cache on all devices, in all browsers as well)

Hi @Sebastián Buzzurro Find you custom field in the Issues section of Jira administration and select the 3 dots behind the custom field and select the translation option. This is the place where to set translations on fields.

Hi @Mats Rahm I would add a create variable action after the condition if project equals NE set the sprint name of the issue as the variable and use this variable in the IF condition to compare the variable with the Sprint name in the issue. There could also be a solution to use a lookup action, but this can cause problems…

Hi @Yasen Drangov Welcome to the community. With marketplace apps to extend you workflow functions there are option to have transition create a new task, but no showing the create screen, as all information has to be given in the the function on the transition. Or you can create an automation rule that triggers based upon…

Hi @Vera Valshonok @Jack Brickey is right. Best practice is to move all you rules from legacy automation to automation.

Hi @Alejandro Álvarez I have just tested this. You need to setup a request type under the the "developer escalation" This enables the escalation function on other issues raised via the portal. If you use this function it auto links to the issue you escalated from. The request type should also not be shown in the portal.…

Hi @Carmen Blázquez Jiménez You can't with the ootb pie chart gadget, it only has a single dimension. You can achieve this with the ootb two-dimensional filter gadget. Otherwise you would need to look into marketplace apps that enhance the dashboard option with more gadgets and gadget functionality. Example: Custom Charts…

Did you remove the $ sing in your JQL on the scheduled trigger as well. Why are you using $ sings as I don't seem to see then in you workflow. Can you show the full automation with details on each step and your workflow? This is standard why to close issues, so it should have to do something with the rule, workflow…

Hi @Chloe Allison Welcome to the community. It might that the following rule, will achieve this. I just made a mock-up as I didn't have time to test it.

Hi @Danilo Simic ootb you would need to recalculate that in Excel. Otherwise a marketplace app is required and there are no free SLA related apps or excel export apps that are free, that offer the functionality you require.

Hi @Krzysztof Matlak Yes, you can copy them, but not in a copy to another space way. Create a new template in your new space, go to your other space where the template is located. Edit the template select and copy all, go back to the new space and the new template in the space and past all content.

Hi @DrVang I think the link to anchor might be broken and you might have to replace all your caption macro's, where used and recreate them. I would advise you to raise an issue at the vendor of the marketplace app as this might happened before and they have a solution to this problem.

Hi @shivani shirguppi What I would do is use an extra field in you form, as an example, use a radio button field with the options; Service Line and Industry Then add 2 sections in you form and set for both sections a condition, based on the option selected in the radio button field. See documentation on sections

Hi @Naresh k This is not possible with the ootb gadgets provided for creating a dashboard with charts. You could look at the following marketplace apps; * Custom ChartRich * Filters for Jira Dashboards * Reports - Charts and Graphs for Jira Dashboard

Hi @Karoline Rezende Ramos The message states the the Custom Field that needs to be set is not on the screen used for all or a specific issue type on the project with the KEY auto. If you are able to access the project details of the project with key AUTO, you can see the issue type screen scheme and it's related screen…

Hi @s sb Welcome to the community. Currently this can't be done in Cloud on server/DC tis could be done with the marketplace app" Extension for Jira Service Desk. The hide options in the app are rather not available in Cloud.

Hi @Arnaud Magnan Please read the following article on Atlassian URL's and IP-ranges, for the Cloud migrator see the additional article. Make sure all the IP-ranges are whitelisted.

Hi @Howell Yes, you would. This is more a BI related question on combining information from 2 different data points. You could also look into marketplace apps that enhance your dashboard options, like; Custom Charts for Jira. They have extensive gadgets to display the information and the opportunity to have an overarching…

Hi @Marcin Kupisz Please set the properties as follows on your status. This will limit editing the issue in the status in progress to the assignee only. If the issue is not assigned the edit action will not be saved.

Hi @Sam Osborne and @Stanley Duback I think I know why the field stays blank. As @Sam Osborne mentions that the Organizations ootb field is only populated when the issue is shared with an Organization, than if not shared the field is empty. I have seen this mentioned before: "If a customer who belongs to an organization…

Hi @Nic Brough -Adaptavist- I think @Patrice Champet is talking about locally created groups in Cloud and Crowd, not SSO/AD related groups. I don't think there is an option to keep this in sync. I think they should get managed in an user directory solution to keep aligned for both Cloud and Crowd

HI @Mkrtich Tono 2 options: * The simplest solution is to change the Actor in the Automation Rule into your user or any user who has permission to apply this transition, also the permission to close an issue. * Maybe you need to use 10160 status ID (numeric status ID) in your smart-value for automation rule (if using smart…

Hi @Nada Alahmadi You can find information on Jira permissions and permission schemes in the following documentation manage-project-permissions jira-permissions-general-overview 

Hi @JB Rivero Welcome to the community. Anyone is able to create an Atlassian account, but to get access to your instance only site or org administrators are able to grant access and licenses to your Cloud instance. See the following article on what-are-the-different-types-of-admin-roles To achieve what you want, you…

Hi @Ganesh_Bangaru * When tickets get to the "Done" stae of the workflow, is a resolution set on the issue? A screen on the transition on workflow post function could achieve this. This is needed to trigger the CSAT to be sent. * No there is only 1 question option, if you want more, you would need to look into an Atlassian…

Hi @Martial Cuenin Are you using a Mac for these actions? There are issues on a mac in relation to the zip operations, there a multiple community posts on this topic. See the following article: I-see-an-error-when-importing-a-Confluence-Space 

Hi @Tuarn McInerney Are you able to share more detailed information based on occurrence with an issue and the automation rule or script you're using? This will help community members with more detail of your current issue.