Marc -Devoteam- Community Champion

Hi @Stephen Ellwood You could do a JSON import as well, but via the API the same restrictions apply. You need to be global Jira admin. You can import a CSV in a project only of you are project admin. See: Importing data from CSV-bulk-import 

Hi @Francisco Gomez Balastegui There is not API in relation to Virtual Agent. Virtual Agent can currently only be used with Slack. There is an open request in relation to Google Chat, see JSDCLOUD-13232 

Hi @Petar Cvetanovic I just replied before you. JQL could be: type = Epic and LinkType = Timeline and "Start Date" is not empty Or another option key = {{trigger.issue}} and LinkType = Timeline and "Start Date" is not empty

If I look at it again: JQL could be: type = Epic and LinkType = Timeline and "Start Date" is not empty. There is no need for smart value trigger issue in the lookup in my opinion.

Hi @Bruno Susano Welcome to the community. I can't see any issues on Confluence via the statuspage; https://confluence.status.atlassian.com/ Best is to raise a support issue at Atlassian. https://support.atlassian.com/contact/ 

Hi @Petar Cvetanovic Can you provide me the JQL in the lookup, according to the error in the log it seems not to be correct. What are the in- and outbound references fro the link Type Timeline, are they timeline for both or do they differ?

@Jeroen Poismans Could well be as I remember. You would need to specify 23:59 PM.

Hi @Lidor Tadela I'm to say use google or the Atlassian Marketplace. But here is the link: https://jira.getxray.app/servicedesk/customer/portal/2 You will need to create an account on their JSM porta.l

Hi @Petar Cvetanovic It might be as simple to use "issueLinkType = Timeline" in the lookup action. Would that help you further. This as I see you use linked issues and not Jira Plans hierarchy, then you would be able to use the "Parent" field. The parent field always was in the system in Jira Plans (Jira Advanced Roadmap)…

HI @Berkan Suna Unfortunate their are no free products in relation to expand JQL options in the system, only paid option are available.

Hi @Berkan Suna As @John Funk noted, no this can't be done. You could look at the marketplace for apps that offer more cloning functionalities than the default. Example: https://marketplace.atlassian.com/apps/44043/clone-plus-for-jira?hosting=cloud&tab=overview 

Hi @Soltec PBI No the user has access to Jira Service Management and if you use SSO you will require an Atlas (Guard) subscription. But this wil not show in the API call, and there is no call for this. If you would remove SSO, you won't need Atlas, so then there will be no license. Or does this user have Trello and you…

Hi @BenWade Use a condition before the edit action. Condition:

Hi @Lidor Tadela Welcome to the community. 503 status. Reach out to xray support, as this concerns their API.

Hi @Christopher Kemp The raise an issue around Billing with Atlassian. I had the same and raised an issue regarding this for another app with Atlassian. They gave me this solution and it worked for me, on my free tier instance.

Hi @Dany Bellacen I don't use this app, just looking at the functionality and the doc's these were my suggestions. My advice is to to reach out to the the app developer support and see if they are cable to help on this topic

Hi @delaram nezami Depending on the project type you are using this is possible or not. The explanation given by @Rilwan Ahmed , only works on Company managed projects. If you are in a Team managed project, there is no option to add an extra board.

Hi @Dany Bellacen Add a new issue type to the project and bulk change al tasks that represent tests to that new issue type. Would that solve the issue, I don't know as, I don't know the app. I would give this a try in the sandbox, or create a dummy project with the exact same setup, as you currently have, and try it there.…

Hi @David Beran Welcome to the community. Jira has 3 status categories: To Do, In Progress and Done Use the within the filter the JQL option "statusCategory". See the following KB article as well: how-to-search-using-statuscategory-statuscategorychangedate-function-with-jql 

Hi @Neeraj Seeramsetty Welcome to the community. It seems that you are not the admin of the cloud setup that has been made and within the setup the settings are active that an administrator has to approve the request to join the site. Until that approval has ben granted, you won't be able to access the site.

Hi @Christopher Kemp Go to the Billing in your Atlassian admin and choose the manage option on any product. Lookup Xray and remove and via the dots menu remove xray.

Hi @Soltec PBI Welcome to the community. Only managed accounts will be retrieved via the API call. Non managed accounts will not be shown in the results. Atlassian Guard, is a product to manage users, so no accounts are in in this product, the api you are calling is from Atlassian Guard. Apps are not taken into account, as…

Hi @Bob.Grewar Welcome to the community. Create your rule as follows: * Trigger : Scheduled Within scheduled trigger specify the JQL search option and use the JQL "type in standardIssueTypes()" And check the box "Only include issues that have changed since the last time this rule executed" * Condition: Related issues…

Hi @Gal Fatal There is an open feature request for this: JRACLOUD-69079 You can try the workaround specified in the issue. Use the Cloud-to-cloud migration tool * Create a new company-managed project * Associate any existing workflow you wish to export with this new project * Go to <your site…

Hi @Dr_Win_ST Welcome the community. Can you share some more detail on what your are requesting, screenshots help us on the community a lot. What template did you use for the company managed, the scrum project template? I looks like you did not, as you mention the is no Story issue type?

Then if you have added the issue types as explained in the documentation of the app, you should be able to choose them on creation. You can make a Epic, Story, Bug, Task and New issue types you have created for Test. Can you provide details (screenshots) of your issue?

Hi Welcome to the community. The "Design" triggers only interact with Figma integration. "Linked design updated" interacts when: " The rule will run when a design already linked to an issue is updated." See documentation ton the automation triggers here

Hi, Is the new issue type part of the issue type scheme of the project or projects you are using? And are you creating the issues within Jira or via the API?

Hi @Juan Pablo Cabrera Dashboards can be used as reposts, depends on the granularity you want to achieve. Marketplace apps can also enhance your dashboard capabilities. Keep in mind that jira and the markeplace apps are not BI tools. If you use case is going to combining information from different levels, look into…