Marc -Devoteam- Community Champion

Hi @Rituraj Nepal On-prem you need to specifically go to the asset, there you can only see all linked issues to the asset. The "Related Jira Issues" only shown issues without a resolution, no matter what filter you use. I think this is mental, but this is as is. Example:

Hi @Tobias Bowald Welcome to the community. According to the documentation, no. Documentation on Gantt, https://docs.devsamurai.com/teamboard-proscheduler/baseline otherwise contact the vendors support, they should be able to provide you will all information and help.

Hi @cuong_nt1 @John Funk is right. Its a better option next time to remove the product access and not remove the users. Or suspend them, see remove-or-suspend-a-user

Hi @ali.salem Welcome to the community. There is currently no option for delegate approvers. I can think of two relatively easy work arounds for this: * If the delegate approver is known, add them to the approvers field (or whatever field your specific approval function uses). This only works if the approval needs only x…

Hi @Tomáš Škarpa It might that the requirement you want to use doens't work. Can you check if your requirements relates to: AUTO-744 

Hi @René Forgues Welcome to the community. See documentation on migrate-jira-or-confluence-to-cloud-using-public-apis and jira-cloud-migration-assistant-pre-migration-checks-registry The might help you further.

Hi @Tomáš Škarpa Welcome to the community. As {{userInputs.sfccdev}} and use an advanced branch, based on the variable should work in theory.

Hi @Giancarlo Fiorletta Yes this is accurate, if using a scrum project. As issues do to the scheduler are pushed out of the sprint, they will be moved to the next.

Hi @Mike Masucci You can look at this previous post on the community, https://community.atlassian.com/t5/Jira-questions/Integration-Between-Jira-and-Clarity/qaq-p/898132 But there is no native integration bij Atlassian or Clarity, so it seems. I did find a solution partner offing a solution,…

Hi @Marcel Kleinlütke I see where you are at, JQL has no order by parent option. In the List option on the project you will be able to see it like this, but not in the Issue via, as this is the search option and this doesn't use hierarchy in its view.

Suggestion. I you create a new JSM project and leave the settings default only set the customer permissions restricted and add the group as customers. Do you get all emails? If you do there is something with the project, then it would be best to contact Atlassian Support 

Hi @claire_pellat Welcome to the community. The field "Story point estimate" is only working with Team Managed projects, Company Managed projects use the field Story Points. You will need to have all teams using a company managed project template. You case doesn't fit to have teams using Team managed projects, as they are…

Hi @Frank I prefer Theme Extension for Jira Service Management, but you can also look at Refined

Hi @Marcel Kleinlütke No sub-tasks relate to a main task A sub-taks gets create from a main task and will inherit that task as its parent, if you need your sub-task to be under another parent, use the move option.

If you grant this group 'jira-servicemanagement-customers' the role Service Desk Customer

Hi @Frank Background color on a portal can't be changed ootb. This will require theming apps for Jira Service Management

Of course you can set this in the fields on the request by setting them as hidden. This required to have a predefined value set in a field.

Hi @Andrew Thomas @Florian Bonniec is correct, based on the information n the links this is possible. The is hoever a but, if a customer on the portal uses the predefined URL and selects another option (link) on the portal and then reverts to the previous page in the browser the predefined url; will not load and directs…

Hi @Mikel Garcia Bartolome Then you can look at automation, but of cours this is on an action you do on an issue and equivalent actions on linked issues. But of course this is not a preview as can be done in a plan, but a direct action.

Hi @D Red If you accessed your free tier instance for the last time 6 months, ago? You instance will be inactive or removed. See Free Jira Plan at then end of the article. FYI, @John Funk 

Hi @Dominik Kaźmierski On using the test account, there is no mail to be found in spam/junk? Only the initial creation mail is there? Can you show the mail config from this project?

Hi @Giancarlo Fiorletta Welcome to the community. You could look into using Auto Scheduling in the plan. See, how-does-the-auto-scheduler-in-advanced-roadmaps-work 

Hi @D Red If you accessed it for the last time 6 months ago (@John Funk ), the instance is removed by Atlassian. This is stated in the agreement on using a free tier instance. You will have received email on this action at forehand (multiple times).

Hi @Sathish Kumar Welcome to the community. An admin can approve this, but then still needs to install it. Approval of an aap is in the application its requested for, go to the apps section in the settings option an see "App Requests" The approval will not mean that the app is made available in the instance.

Hi @xiubao.li Taking into account the options provided by @Sushant Verma make sure no duplicate user names exist, combine these users or rename them, the same applies of users where the same email address is used. Remove disabled user from your server instance if they don't server any purpose anymore

Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same.

Hi @Linda Korpås * If all access removed for this person on the space. Yes, all access is gone * These spaces/pages will still be in the system and accessible and editable by members on the space, dependent on their permissions

Hi @José M_ Ordóñez This is related to the plan you are on, see Confluence Whiteboard plans and features From this kb article: "Managing your whiteboards If you exceed the three active board limit on the Free or Standard plan, your last three created boards will remain active. Any additional boards will become read-only,…

So you are on free Cloud instance I presume? When is the last time you accessed you Cloud instance?

Hi @Daniel Köhnen See my earlier response.