Marc -Devoteam- Community Champion

Hi @Antonia Does it show as an update in the object activity? Then the rule should trigger. Asset rules can take some time to trigger. You can raise an issue at Atlassian for this. I also asked other community members and people in the Atlassian world. Their reply: "You have to create an automation that does it. Basically…

Hi @Antonia You can tell me the same example, but where and what is the Device field and tag field, are theses attributes on an assets object? I suspect they are. You can bulk update object attributes in an assets scheme. I just don't know how the automation will act on this action.…

Hi @Thang Do I think that this is a Yes, but you might even need to reconfigure the integratons. As creating a new mail integration on a Team provides a new ****@jsmalerts.atlassian.net address to be used.

Hi @orobosa uduefe Welcome to the community. Jira APK??? Where did you find this? Are you not referring to Jira API, then you can dowload the collections, but you need an app like postman or openapi

Hi @Marko Welcome to the community. X-Ray has no integration with Confluence. Reach out to the developer and see if this is on their roadmap.

Hi @Antonia The object update trigger is based on a schema chosen. Then you need to specify which attribute or attributes need to be updated. What doc you mean with all affected assets? If you update a single object then the rule triggers and starts and updates an objects attributes based on the given update. If you want…

Hi @jodywhite That depends on your workflow and what statuses are visible on the board. You could have issues in the sprint in a certain workflow status, that are not relevant for the dev, but maybe only for QA's. If QA's have their own sprint board and will only see issues there based on certain workflows statuses from…

Hi @Cherylwyn Stephenson Welcome to the community. You are probably not referring to issue linking ootb in Jria but the relation between test and test sets. This can't be queried via JQL, Xray has no options for this.

Hi @Antonia Give me the outline, what is your action that needs to trigger the asset update? Are you updating a field in an issue or are you updating an asset? A rule triggers based if an action taken is the trigger, the rule then executes. You can enable a checkbox in the rule settings that the rule can be triggered by…

Hi @jodywhite In the Jira software API their are indeed 2 calls 1: This gets all sprint items on the board, so issues in the sprint but not on the board will not be shown in the call result. 2: This gets all issues in the sprint.

Hi @Matias G Labrana No there is no such function. The only option is Text ~ "hello" or Text ~ "Thanks" or Text ~ "bye"

Hi @Thomas PROUVOST In you Atlassian Administration, go to the security section and the option Discovered Products. If you are org admin, you can select the 3 dots on the discovered product and "join as admin" Then you will be able to get in to this instance and remove the instance. You can adjust and access to users in…

HI @Antonia Are all assets having a combined identifier or do the use the same reference? Based on aql branch we should be able to update multiple assets Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.),…

Hi @Betül Erdem Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same.

Hi @Assad Rajab Aha, this error is not in the automation but in Jira itself. This relates to something based on one of the workflows.. Can you check you automation and see if you use the correct transition? This as you have an any and an one way transition on all statuses, you need to specify the correct transition in the…

Hi @Betül Erdem How are the product Release tracks set in Atlassian administration. I think sandbox is always on Continuous, it could be your prod instance is on bundled and therefore you don't have the option until the bundled updated is executed. See; manage-product-release-tracks 

Hi @Stefano Colagiacomo Could be, but this information comes from the table in the DB from your on-prem instance. See this KB on querying in the DB about user last login, https://confluence.atlassian.com/jirakb/find-the-last-login-date-for-a-user-in-jira-server-363364638.html 

HI @Assad Rajab So where is the issue, is see no error in the rule audit.

Hi @Sateesh Dara 1st thing to do. Add a log action in you automation, log action to take is: {{issue.description.match(".*010: (\S+).*")}} What will be stored in the log action?

Hi @hoodo omar Welcome to the community. This is not possible ootb. You could look at a 3rd party app like Table Filter, Charts & Spreadsheets for Confluence from Siltsoft.

Hi @Sateesh Dara What is the audit log showing and how does the description look like on an issue.

Hi @khawla You can achieve this by using automation. Remove the priority field from the request on the portal. Create a field (example), urgency. (select field (single option). Based on the options in the select field, create your automation rule that when issue created and with condition the type equals Bug and use…

Hi @Assad Rajab Please show the audit log of the rule as well. Where is the error in the rule. Mainly this error means that the transaction fails, is this a status transaction? Can you show the impacted workflows as well?

Hi @Michael Ruhdorfer I agree with @Valerie Knapp There is an option to do this, you would need to start using Forms in your requests forms can be left open and editable for the portal user. In my opinion, this is not a best practice, this as an agent could be working on an issue and then a customer could change a request…

Hi @Diego Cela Fabián Welcome to the community. I think you can, but question is why?

Hi @Tarik Userli So in your lookup object action this value is not found, so yes then it will not be shown in the comment as well. I see you are on DC and use Scriptrunner ,as the function in the automation is not ootb. I think this should work: {{lookupAsset.zuständiges Team.Name}} Best practice is to add a log action,…

Hi @sheetal.raina Rename the current issue type or delete the issue type, on deleting Jira will ask you to which issue type the current issues will have to be moved. Then see if disabling and enabling the app will create the Test issue type. Otherwise get in contact with the app developer and maybe even Atlassian Support…

Hi @Sateesh Dara Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the…

Hi @Olivia Nedved Welcome to the community. There seems to be something not correct in your setup. I have a status closed on my workflow and this show to the customer as Won't Do Are you not confusing Status with Resolution

HI @Kalen Peredo How does you permission scheme look like? Are you not using ht ootb permission scheme created for the JSM project Has the customer been given browse permission, without browse permission the the other permissions don't matter. Without browse permission the user is not able to view the project at all.