Marc -Devoteam- Community Champion

HI @Arnav Raj Bajracharya Can you describe the setpes you are taking, also screenshots are helpful for community members to understand where you are and what you want to achieve. And as this realtes a multi select field, use as JQL "quarter in ()"

Hi @Hemang Chauhan Welcome to the community. Based on the reaction from Rovo, check you network connection or otherwise raise an issue with Atlassian Support

Hi @Chen_ Gene Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to contact an admin of the…

Hi @Karsten Gutjahr @Dev and @Arkadiusz Wroblewski are both correct with their provided options. Workflow conditions or Scriptrunner behaviours are your options. Other workflow related apps can also provide solutions, but otherwise there is no option to achieve this.

Hi @Chrias OtM Check with your org admin, they might have disabled the app or uninstalled it. Or there might be a payment issue.

HI @Koen Bruggeman On each request type, go to the tab on the top and select the Work Item view, arrange the field there on how a work item represents the fields. You can't use fields there that are used in the Request form, as if you do this, they will disapear from the request. Best practice, let Agents also create…

Hi @Rafal Steiner As you mention that you use a 3rd party app called "Time Tracker", it's best to raise this with the developer of the app. I know Tempo has bought this, so I would revert to their support.

Hola @Noelí Fusco Esto no es posible. Un contexto de campo solo puede aplicarse a un único espacio (proyecto). Varios contextos pueden estar relacionados con el mismo espacio (proyecto).

Hi @SS Unfortunate for DC there is no other option then manual on issues. I don't expect that there will be any functional update on DC for this, as DC is being phased out. There is an open feature request for this, see JSDSERVER-15847 

Hi @Aleksei Borzenkov Contact Atlassian Support an raise an issue based on your findings.

HI @Melika Olad Azimi Don't provide company URL's here. Contact your Admins of the instance or your IT department. Here on the portal we can't grant access to instances or spaces. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances.…

Hi @Jon Pickup See https://community.atlassian.com/learning , there are paid and free courses. If you do want physical or guided training, then reach out to an Atlassian Partner. See https://partnerdirectory.atlassian.com/?f_services=training select you region for a partner in your region.

Hi @Nathan Vinicius Vital Santos The options that where on DC are not in Cloud, you could see the marketplace for this Beta from Atlassian Labs, search for "JSM Assets - Microsoft Entra ID (Azure AD)" Then you will need a 3rd party solution like the ones provided by the vendor PIO on the marketplace.

Hi @Mark Herschberg Alpha and Beta are different workspaces in Bitbucket, if they are both paid subscription accounts are managed in each separately, so you you should still able to invite them on their email account and add them and provide them with rights. If tokens are user managed ( so each user has their own created…

Hola @Ángela Alcoba Las subtareas de Jira están diseñadas para heredar automáticamente el nivel de seguridad de la tarea principal. No es posible establecer, por defecto, un nivel de seguridad independiente o distinto para una subtarea. Jira sub-tasks are designed to automatically inherit the issue-level security level of…

Hi @Mark Herschberg Welcome to the community. You could just invite the users from @beta.com to you Alpha bitbucket and grant them access to relevant projects or repos, then they should be able to use their own access tokens, based on their account.

Hi @Peral Humanes_ Angela You will need to reach out to the admin of the instance to provide you access or the IT department. Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances.…

Hi @Howard Bailey Welcome to the community. You can't JQL on test steps, if you use Xray in this case, but you can use the GraphQL of Xray to do this (https://us.xray.cloud.getxray.app/doc/graphql/step.doc.html ) Are you using Xray or another Test app, look at the documentation of the app.

Hi @Olivier I requested assistance for you, this can take 48 hours for someone from Atlassian to respond

Hi @Alonzo Kennedy Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

I see this feature is still rolling out so not everyone has this feature already. If you do have an issue like this, provide feedback to Atlassian or create a Support request

Hi @team neusta You can reach out to Atlassian to get an extension on your license, based on you will migrate to Cloud. If your license expires, you can't use the migration assistant (CCMA), then you would need export spaces one by one and import them one by one. As you can still access the insrtance, but oyu can't create…

Hi @Thomas Löschner It seems non of my instances has this "new" feature yet.

Hi @Olivier I can't recreate this error. So this seems instance related, you would need to contact Atlassian Support on this, as it seems to impact your instance. You need to be a Jira administrator or higher to create a support ticket and not on a Free instance.

Hi @Desiree_Anson In the screenshot, net to Jira work item you see to expand arrows, click these. This will pop-out the work item, this will now happen for you as this settings is saved in your cookie.

HI @Thomas Löschner Confluence has no block templates, only full page templates. Or do you have a 3rd party integration running, can you provide screenshots for context?

Hi @adi cn If you are part of the app you are posting, you need to add this in your profile name as stated in the community guidelines. community rules-of-engagement 

Hi @Patsy Gellibrand If you require this, you need a 3rd party app. See the marketplace app Table and Filters, then heef macros that can filter also the options in the Jira macro in Confleunce. Ootb this is not possible.

Hi @Patsy Gellibrand The Jira macro in Confluence on shows information based on the search you provided. You can search on what is found. If you want it in Confluence look at the 3rd party app Table and Filters for Confluence. Or create a dashboard in Jira for this.

HI @Olivier Can you try another browser or incognito window. If this works, then clear your cache and cookies.