Marc -Devoteam- Community Champion

Hi @Patrick Lee You culd rename Epic to Feature and then rename the Feature to Epic. The only point is that the Epic work items type features will be then on the feature level. There are no options to create another work item like this or transfer these feature to another work item. Only this levle can have the parent…

Hi @Marcie Talbot There is ootb only one help center and each JSM project has a portal, if you have multiple JSM project, they will all appear on the Help Center as tiles.

Hi @Patrick Lee Welcome to the community. No this hierarchy can't be changed, there can't be a level between Epic and Story. Yes, the backlog is part of the board and this is based on a filter, so if you adjust the filter, this can be done. This all in relation to company managed projects.

HI @Ansu Sabu Set this in the rule details, you can set the actor to the "user who triggered the event".

Hi @Kris Dewachter When you make the values visible in the sub-task, by using the smart values, the result visible in the sub-task is now just text. So you will need to use smart values to find is text values Yes is on the issue. Or another solution would be to copy the whole from from the parent to the sub-task, then you…

Hi @Timo Bertschmann Welcome to the community. Yes this is only for non JSM projects. JSM is also for requesting not to have reoccurring changes. Although you can achieve this by creating an automation rule, based on a scheduled trigger. This is basically what the reoccur option does in a non JSM project as well, it…

Hi @Yogesh Mude Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same. P.S. If the answer is very valuable to you, please share some kudos.

Hi @Ansu Sabu See this KB article to sync comments. https://support.atlassian.com/automation/kb/automation-rule-to-sync-field-and-comments/ If you want this to be the same user, then the user triggering the automation should be set to the user triggering the rule, but this will mean that the users needs to be an agent on…

HI @arunkumar Welcome to the community. Best is to reach out to support of the developers of the app. The support link is mentioned in the Most frequent errors found in export page

Hi @Yogesh Mude Yes.

HI @Zachary Howard No legacy doesn't mean NOT USED. It's a group that was created before Atlassian made a change to switch the user management system, to centralized. These groups can be still in use. You can get the permission scheme details vai the API,…

Hi @Yogesh Mude I suggest to use the Edit work Item trigger. Then use conditions to see if the status is In Progress and a condition on the checkbox field. A Transition screen field action is an update to a field not a tranisitioon change.

Hi @Joeri Delvoy It's best to post this question on the Developer Community of Atlassian apps.

Hi @Andrew Mose No as there is no endpoint available, the only option is within the GUI

Hi @Wessel de Jongh Unfortunate there is no other setting and the audit log retention can't be set to longer then 6 months. If you do want to retain this, you can get the audit logs via the API and keep this information stored on a location outside Jira. Then you should be able to use this in PowerBI…

Hi @Yogesh Mude Use the Work Item Field Condition to achieve this.

Hi @Sara Pinezić Welcome to the community. On the Clone actin, you should be able to specify the assets fields in the edit work item action, then press the 3 dots behind the field and select COPY, you can change this to copy the value from the trigger work item.

Hi @Aniket The customer option you are probing, is a registered customer on your JSM project and provides the details of the customer. The users, you could…

Hi @Andrew Mose Welcome to the community. The API for Confluence has no endpoint for exporting spaces, there is an open feature request for this, see; CONFCLOUD-40457 

Hi @karan You asked the same question for others in the JSM forum. "Scopes are essentially permissions that specify what an application can do with Jira Service Management" Scopes relate tgo app integrations, not affecting the regular API actions that can be executed by a user with a token, dependent on rights in an…

Hi @Tad Blake-Weber Inspect Permissions is to check if a user has certain permissions., based on the drop down, you can differentiate in the permission check. This s not setting permissions for a user. To set permissions on a space, you need to be space admin.…

Hi @Christian Herzog Welcome to the community. these are options you can't remove. You can contact Atlassian Support and ask them if they can disable this on your instance.

Hi @Sam Bryant Yes this is doable, you will require an Atlassian Guard subscription. You can then integrate your AD and have single sing on enabled through your IDP. https://support.atlassian.com/provisioning-users/docs/connect-to-azure-active-directory/#Before-you-begin 

Hi @karan Scopes will be need to updated or check another scope that fits. Otherwise raise your question at Atlassian Support Could be due to new options, these scopes are not available yet.

Hi @Antonia This is the only way to do this, or you can create an automation that will attach the from after the issue creation. Use the Add From action in the automation rule.

Hi @Hajin Moon On cloning an issue the attachments in a form are not copied. You can achieve this, but you need to use the copy form action (https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Copy-forms ) So after the clone you should copy the from from the trigger issue (linked issue). This as…

Hi @Zaine Abaddin You could set it as follows. property: jira.permission.edit.projectrole - value: <required role> or property: jira.permission.edit.group - value: <required group>. This to grant only a specific role or group to edit the issue in a state of the workflow.

Hi @Tad Blake-Weber Are you using the share option?

Hi @melanie_boehmer No I can't see this on my side on multiple sites I manage.

Hi @Mihir Ruparelia This could be done, but you will have more combinations, you can create a variable based on the values set (if the field is multi-select, but you still have multiple edit action based on the possible opportunities to set the required labels.