Marc -Devoteam- Community Champion

HI @SanA. Welcome to the community. In your example screenshot the custom field is now only usable in the selected project, but for all the work item types in that project. If you delete the old context, all work items that had a value in this field, will have this value deleted from the system. If you create a new project…

Hi @Marek Michalski Currently this is not possible. You can vote and follow this feature request; ATLAS-116 

HI @arielei You will need 3 screens, create edit and view. Define in the screen scheme which screen is used for which action. In the edit and view screen remove the field Story Points. Create a new custom field of type number. Then create an automation rule: Trigger on issue creation and copy Story Points value to the new…

HI @Stefan_Pertl Welcome to the community. No you can't limit the maximum height of a table column ootb. You can if you have a 3rd party app from the Atlassian Marketplace. You would need Table and Filter charts app, this can provde this feature…

Hi @Daniel Javorsky Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant…

HI @Marisha Welcome to the community. Do you have the same role/permissions as the other users or have you not been granted a license?

Hi @Kavish Malay Bharos Welcome to the community. The "Bot does not have permission to create channel" error in Jira Service Management (JSM) when trying to create a Slack channel usually means that the Jira app doesn't have the necessary permissions in Slack to create new public or private channels. To resolve this,…

Hi @Claude Eller You can simply add attachments via the comment option, as mentioned. Atlassian themselves use an additional 3rd party solution on their portal, to provide this. I can't tell you which.

Hi @Antonia You could solve this by 1st creating a variable. Then in the email use {{<variable-name>.toDate.jiraDate}} Does this give you the required output?

HI @micheal.hayes It should not. But it can take some time for content to appear. Otherwise contact Atlassian Support

HI @Rami Schoenthaler Welcome to the community. Are you the org admin of your Cloud instance? If yes, go the admin.atlasisan.com, select Billing, select Jira and then use the Change Plan button. The create a support ticket, via the provided button and provide the details stated. the community is an open public forum,…

Hi @Alexander Witsch You need to have an attribute of the type User in your object type, this needs to be set to the Jira User of the User in assets. Then you could use this attribute as reporter You can automate this,…

Hi @Eli Aharon Welcome to the community. Does the other ITSM tool have an API, then you could use API calls between both systems to keep the tickets in sync.

Hi @Li You will have to revert your question to Atlassian Support Forum members can't access Atlassian Instances.

Hi @Gor Greyan This can't be done. Log worked actions can't be differentiated based on Sprint field value is populated or not. So Time Spent only has information based on the logged work.

Hi @micheal.hayes Have you taken all the steps described in the documentation on connecting GitHub with Rovo? https://support.atlassian.com/organization-administration/docs/connect-github-to-rovo/ 

HI @Rachel Groenewald Welcome to the community. Reach out to you Jira and or Confluence administrator to provide you access to the portal and Confluence. This the community, an open public forum, we can't assist in granting permissions to Atlassian instances and project and/or spaces in a product within an instance.

Hi @wayneliew The rule will only set the reporter based on work item created, when the work type is a Bug,, UT Defect, UAT Defect or SIT Defect, if the Parent field is also set on creation Is this all true on issue creation. Does the user you specified, have a license, has permission to the project, is in the right project…

Hi @Amit Mohide @Thorsten Letschert _Decadis AG_ is correct, this is coming to all Cloud instances. or you can use the API https://<your-site->.atlasisan.net/rest/api/latest/field

HI @Heidi Hendry This should be doable, you should try to double the pipe. Like; {{issue.parent.customfield_11111.replace("||","-")}}

Hi @wayneliew Welcome to the community. Is the JQL condition failing or not and what is the scope of your rule (see rule details)? Is this set to multiple projects or global? Simplify your JQL as well, to: issuetype in ("Bug", "UT Defect", "SIT Defect", "UAT Defect") AND Parent = ICOMS-1

Hi @Stark Jürgen The Teams issue seems to be resolved, at least from the GUI. But I see you are on DC. Then I think you used the API, https://docs.atlassian.com/portfolio-for-jira-server/REST/9.12.0/teams/#/teams/findAll_3 If this is missing info, check your logs or contact Atlassian Support

Hi @Alexandre Reist Your issue is related to this open feature request on automation. It's the underlying cause.

Hi @wayneliew Welcome to the community. What is show in the audit log of the rule, what is the error given. But is this user granted the correct permissions on the project?

Hi @Stark Jürgen There seems to be an issue with Teams, I can't see or edit or even create a new Team on multiple instances. I don't see an issue reported yet on https://status.atlassian.com/ 

Hi @Bill Sheboy You are right, my assumption didn't work @Kenisha Naidoo This should work, to get the correct hours. {{#=}}ABS((({{issue.originalEstimate}} - {{issue.timeSpent}})/3600)/ 8){{/}}h 

Hi @Jeren Wunder Please accept my answer as a solution, if my answer helped to solve your request. This will help other community member trying to solve the same. P.S. If the answer is very valuable to you, please share some kudos.

Hi @Bruce Becker Check the logs on the server when executing the API call, see if something in the logs provides a clue on the 404 errors

@Tinker Fadoua Why? Jira automation can handle calculations, whay purchase an app if its not required.

Hi @Bruce Becker Probably, you don't have permissions or the right permission to those spaces.