Marc -Devoteam- Community Champion

Hi @Bob Based on the documentation, no there are no extra options to configure, as they are not there. See insert-the-attachments-macro You could check https://jira.atlassian.com/ for open features on this and vote for these features and watch them.

Hi @Jamie Wolman You can't get a user based on email address via the API ( has been for over a year). You can only use account ID in the API. To get a users account ID for a user in Confluence use; get-an-atlassian-cloud-users-account-id 

Hi @Anamaria Podar Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Akhand Pratap Singh I don't think this is possible, but you can look at this option in the following article; https://support.atlassian.com/jira-service-management-cloud/docs/create-a-send-web-request-step/#Use-the-response-variable-to-improve-a-conversation-flow 

Hi @Christine Sbatella Did you create this field in a Team Managed project or from the fields option in the Work items section in Jira Administration. If it's the 1st, the field can be seen in the Fields section, but not edited, then you need to be in the Team Managed project and adjust the field there. As this field is…

Hi @Patrick Delaney Welcome to the community. The question is who developed the Chicklet/Chiclet, Okta or Atlassian? I think it's build by Okta, so you would need to contact Okta and see if there are modifications possible or that you need to reach out to Atlassian Support for this.

Hi @Varvara K_ A child from a Teak work item, would be a sub-task, sub-tasks can be in another project. The only option would be to create a linked task, or other work item (story or else). You could achieve this with automation. But why do this like this, you could simply reassign the task to the person who needs to act…

Hi @Christine Sbatella Welcome to the community. If this field is a custom field in a Team Managed project, contact Atlassian support to assist with this Warning message to allow you to continue editing the field. If it is not a field from a Team Managed project, can you show a screenshot? Fields with a lock icon are…

Hi @Steve Whitaker Welcome to the community. No the Program board of the Plan can't be viewed based by project. There is also no open feature request for this, there are others, see;…

Hi @Joseph Wilkinson This is because the status category of the status QA is not a "Done" status. To have issues being considered "burned" in a Sprint, the last column of the sprint board needs to contain statuses based on the "Done" category. If the last column of a board includes statuses from the categories "To Do" or…

Hi @Lilian Mwenga 3rd party apps need to be licensed to the number of users licensed for Jira. Once licensed all users can use the 3rd party product, unless the 3rd part product has its own permission features. Read the documentation of the 3rd party app of how the app works and the functions

Hi @Steve Whitaker There seems to be something not correct in your instance or with the subscription. Check your Confluence subscription in Atlassian Administration, does it state Premium? Otherwise you will need to reach out to Atlassian Support Here in community, most of us are Atlassian users like yourself, not…

Hi @Mokshada Marcharchand I don't know, it just needs to be accessible via http or https and the Atlassian Cloud needs to be able to access this location, without restrictions.

Olá @Vinícius Pereira Este parece ser um campo personalizado. Encontre o campo e verifique o contexto dele. O campo pode ser usado com o item de trabalho relacionado ao tipo de solicitação JSM? O tipo de solicitação Chamado é baseado no item de trabalho "Chamado"

Hi @Jóse Holguín Welcome to the community. What is you exact question, please elaborate? Provide more context and images to explain.

Hi @Louie Cooper If you have Confluence you can link a space with KB articles to your JSM project and provide customers with solutions articles based on their wording typed in the issue summary. https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/ 

Hi @Mokshada Marcharchand No they can't be on you local machine, this is stated in the KB provided by @Prachi Bolar "Attachment URLs must use HTTP or HTTPS and be in a location that your Jira instance can access."

Hi @James Woyciesjes I don't think behaviours can accommodate this in Cloud. To be sure you could ask your question to script runner support.

Hi @Anamaria Podar Welcome to the community. Can you try to log off and on or clear your browser cache and cookies, or try an incognito window.

Hi @Martin Unverdorben Welcome to the community. Once a Confluence Space is connected to a JSM Project, it does not adhere to permissions or restrictions that you define in Confluence. It will be open to everyone who has site access. You have one more alternative feature with labelling the pages, see to it that for the…

Hi @Ignacio Valero Martínez Welcome to the community. Contact the Administrator of your Confluence instance or your IT department to get help. Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public…

Hi @MaxDerevyagin Welcome to the community. I can't replicate you issue with multiple browsers and instances. Try clearing your cache and cookies or try an incognito window, are you using browser plugins they can affect browser behaviour. Here in community, most of us are Atlassian users like yourself, not (necessarily)…

Hi @Alexa Wöllmer This should be possible by the API (version 1) and CQL. https://developer.atlassian.com/cloud/confluence/cql-fields/#mention example urls: https://<instance-name>.atlassian.net/wiki/rest/api/content/search?cql=mention="accountID"…

Hi @Clement Oke Based on how SaaS solutions work, this is kind of not possible. Jira Cloud allows for IP restrictions to be set through the Atlassian IP allowlists feature, which enables administrators to specify which IP addresses and network blocks are permitted to access the product Note, this feature is only applicable…

Hi @Christian Piermayr Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @James Woyciesjes Other solution, create a new multi line text field, set this field on the create screen only. In the context of the field you can set your default description, to be seen in the field when the issue is being created. Then have an automation rule setup that based on issue creation copies the value from…

Hi @Christian Piermayr Field Configuration descriptions on a field provide a field help, but you can't select this and have this into the description field. In Cloud this is administrative heavy process, to achieve this. Based on your explanation and screenshots, you need the following: * Create a custom field of type…

Hi @henry.he Welcome to the community. See tis example: https://<instance-name>.atlassian.net/rest/api/3/search/jql?jql=project=TEST

Hi @Mokshada Marcharchand @Prachi Bolar provided the right documentation. on that a note, you will need to have stored the files on a location that is reachable by your instance.

Hi @Matteo Vecchiato I agree whit @Matteo Vecchiato on his concerns. In my opinion it depends, what is you need to restore, issue information only? Yes then using a sandbox for restoring can be a simple option to keep your main instance clean, except if you use 3rd party apps that hold crucial information in field etc..…