Patrice Champet Success Champion

Great feature! Tables are widely used, and many of our users spend a significant amount of time trying to make them as readable and well-structured as possible. Do you have any information regarding the rollout timeline for this feature? Thanks!

I would add: “Find the right place to start.” In our company, we had the opportunity to begin by delivering a first Enterprise Service experience to our internal translation team. We invested some additional effort to support them, compared to IT teams, but the return was significant. Positioned at the heart of all…

You now the hype is real when you figure out that you can have several pages on community post comments...

Thank you for your input! We are currently leaning towards using a single Jira Service Management project for incident management. Our workflow is designed to handle escalations between Level 1, Level 2, and Level 3 support, with dedicated statuses such as "Pending for LVL2" and "In Progress LVL2" to clearly indicate the…

Hello ! Same as Cornelia, we don't have this feature available. I was about to create a blog post to share it to our users, this would have be the opportunity to share other Confluence Whiteboard use cases and user guides in our organization. (we are following bundled changes, do we have to wait for the next Confluence…

Hi @Julia Watson-Clarke Thanks for your feedback. It confirms the way we wants to collaborate betwen L2 an Product Owners. Adding the product owners as request participants is a good point, it will help to share information from the end users and may be a good asset for Product Owners to have this direct chanel. Thanks for…

Hi @David Freitez Thanks for your answer. To my understanding, Labels are to be used on content level, wich means add labels on each content of a specific space instead of categorize the whole space. @Tom_Carrott_Adaptavist , the use case is to be able to create a connector for an AI tool and get the content from specific…

Hi @Aaron soggi Jira is making a difference betwen Epic Status and Epic Issue Status. You can hide the finished Epic from the backlog using Epic Status field and setting the value to Done. If you want to link both values, you will find more information…

Hi @Moon I guess that there is a clear design to be done and a classification of the data you need for managing contracts. To my current understanding Assets is more to be used to store some metadata regarding the contract and lifecycle of the contract it self. Especially if you are going to have several activities that…

Thanks @Tim Kopperud I was looking for something more OOB for approvals, but this is just working fine. Do you have any advice on the options below: * going to "in progress" and moving to "Another Approval needed" only for the critical one * going to a "triage" status and moving to "in progress" or to "Another approval…

Hi @Martin Pendlebury You have differents way to implement it * a dedicated custom field * using components You will find more information in the following article : https://community.atlassian.com/t5/App-Central/Use-cases-for-Components-Labels-and-Custom-fields-in-Jira-For/ba-p/2430544 I hope it helps !

Hello, I have some diffilcuties to understand the numbers that are on this mission control screen, for the total number of elements I have a lot of elements on this one, and, as Confluence admin, using Analytics, i don't find the same number of pages/blogs. Even looking at created per month, we have something like 3 to 4 X…

Hi @David Michelson Yes, this is the expected behavior. It will unlock the integration for our company, but I can imagine that some other company may have the same restrictions. Having both choices is something that we usually have on apps in AD. It is something that you can change ?🤞

Hi there, Good news! For the time being it seems that this smart link integration for Microsoft One Drive is only working with the method "allow users to register applications". Do you have any plan to allow our admin to connect the app once ? This is part of our internal policies, and this point is blocking us using this…

Hi @Mirek Thanks for your question. Yes, this is the idea. We have a custom field where we store a list of emails, to track each impacted "user" (they are not Jira Users). For instance: * ISSUE 1 -> smith@companyA.com, foo@companyB.com * ISSUE 2 -> smith@companyA.com We need to report on domains to have a clear view of the…

Hi @Nic Brough -Adaptavist- , @Marc -Devoteam- Thanks for your answers. The point is that we have, as part of our legacy, access groups for our On Premise and Cloud apps in AD, using SSO. But, as many company I think, we need to restrict Jira Project and Confluence Spaces to some group of users, for instance OU or project.…

Hi Gabriel, You may have to use {{initiator.displayName}} in order to get the user who triggered the rule. I should be ok if your trigger is "updated issue". I hope it helps.

Hi Lucas, I guess you may have to consider at least 3 points: - what information are you asking to users, what informations are stored in your Asset Management ? As you mention JSM, you should have Assets for Jira included, to track assets such as laptop. In a ideal world you, user should be able to say I have an issue…

Hi @Stephan Grubbe My own two cents: For Jira Cloud I will suggest to look at Yasoon apps. For Confluence, I don't know if there any thing to close the gap right now.

Hi! Good news that you are working on this feature, widly used in our company to stay informed of what is goind on across the company. Having an option to group the spaces by space category in the weekly and daily digest could help as well! Do you think it is something that make sense ?

Hi Amanda, You can create such a feature with a specific Jira ticket of your own, using for instance Insight/Asset to create your "machine" referential and link ticket "resource booking" to your "machine" with a check that you dont'have any other ticket created on this specific "machine" for a specific period. Otherwise,…

Hi Andrei, To my knowledge this right is managed only on Jira project side. So you have to be sure that the users are not part of any role granted with delete issue access on the Jira projects of your scope. I hope it helps.

Hi, We have the same behavior simply implemented with Automation for Jira. For this kind of action, we are using more and more Automation for Jira instead of creating our own scripts in scriptRunner. Regarding automation and jobs, we keep Scriptrunner for advanced uses only. So if you have a recent version of Jira DC, or…

Thanks @Juan José Marchal Gómez In fact, we have some shared jira projects for several teams, where the issue is assigned to the team using a "technical user". It helps to have the right team assigned, then the ticket is assigned internally into the team, based on their own rules. It is then easy to build dashboard and…

It seems that you are right... Thanks for your ansewer.

Hi @AAMIR ANSARI For this purpose we use Handy Status that come with Handy Macro. https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?hosting=cloud&tab=overview It has mulitple advantages, including sync value to page label and historic of status changes. And just to…

Hi, One tool you can use is Automation for Jira to identify any duplicate based on the criteria of your choice and then trigger an action. You can choose for instance to link issues and close the new one with a resolution duplicate, as it could help to improve your process to have the number of duplicate created. Otherwise…

Thanks for this feedback !

thanks for your answer.

Hi @Mina Hristova Ilieva Indeed, BigPicture/BigPicture Enterprise may meet some of your needs. You can look at Tempo Planner as well that will help you on the capacity planning. Both have restriction and advantages, that you will have to compare based on your exigence I guess. Keep in mind that it is not so easy to have…