Ramin Shanehsaz _Computerra_ Atlassian Partner

Hello, You would need to create a script that runs automatically creating a backup and store it in Sharepoint. Check out the workaround suggested here: https://jira.atlassian.com/browse/CLOUD-6498 Also, you can use Jira automations to realize this directly in Jira. Best, Ramin

In addition, you could also try to search for all issues which are assigned to the sprint. Sometimes an issue was in the sprint and then gets moved to another project, for which you do not have the relevant sprint permissions. So use the global search (JQL) and use the query (replace the ID or name): sprint = <SPRINT_ID>…

What I meant was: You can hide the request type from the portal, so customers won't be able to create issues of this type directly. Instead, you create a standard issue in Jira that is only visible to internal users. Then, an automation sets the request type and reporter to the customer when the issue has the relevant…

Hi, How exactly did you hide the issue? You could use automation to assign the reporter as the customer in that specific state, which should make the issue visible. Just make sure a request type is set as well.

Hi, Take a look into the automation insights: https://support.atlassian.com/cloud-automation/docs/view-your-automation-usage/ You could also try to restrict the automation rule to only a single project and check if the rule is executed.

Hi, without using third-party apps you would need to export and import the issues via CSV. * https://support.atlassian.com/automation/kb/how-to-export-issues-from-jira-cloud-in-csv-format/ * https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Hi, the best approach would be to use a transparent PNG. Take a look into this article: https://community.atlassian.com/forums/Jira-articles/How-to-Upload-A-Logo-To-Work-in-Both-Light-and-Dark-Mode-In-Jira/ba-p/2557970

Hi, Here are some tips to get your business users started better: Start Simple: Keep Jira's configuration, like the workflows, minimal (e.g. To Do -> In Progress -> Done). Deactivate features that are not needed. Start with a simple Business project template. Use Confluence for Guidance: Create (role-based) onboarding…

Hi, Could you please check if the users have the Members role instead of the Viewers role? Additionally, it might be worth verifying if there’s an attachment size limit in place in your Jira. The users can also try refreshing or re-logging into Jira and ensure that no browser extensions are active that might interfere with…

Hi, you can also add a User Filtering in the user picker's context and add e.g. the global group jira-users-xxx:

Hi, try the following: objecttype = "My Next Level Objects" AND (${customfield_10064.label}) IN "My Objects"

Hi, Behaviours can only restrict fields in the screen while creating or editing an issue (front-end). While cloning an issue the behaviour will not be applied. When editing the issue after cloning, the behaviours should apply again, if they are configured correctly. If you want to have restrictions while cloning, you need…

Hi Eilif, I'm surprised, because in my Confluence audit log the assignment of space permissions is displayed. How did you approach this?

Hi, could you check in the permissions of your project (Project Settings -> Permissions) if the correct roles / groups are assigned to the permission "Link Issues" ? For example:

As a solution to creating a Trello-like board in Jira, I'd like to highlight our app "Buckets for Jira" which addresses exactly what's being sought in the original post: * Creation of flexible boards with custom buckets (columns), similar to Trello * Simple drag-and-drop of issues between buckets, independent of workflow…

Hi Petar, since we moved to Jira Cloud, we did not further investigate this issue.

Thank you 🙏

Hi, Unfortunately, in this context, "Child issues" refers solely to sub-tasks and does not include standard issues associated with your main issue. You will need to either use a third-party app like Deep Clone for Jira or create a custom automation to achieve this. Best, Ramin

Hi Jason, yes, it is possible. You can use the Jira Macro and insert a JQL like this in the search field: "Epic Link" = EXAMPLE-123 Then, update display settings for the Jira Issue Macro and choose "Table". That’s it. By using the JQL in a Jira Issue Macro, the Confluence page will always reflect the current state of all…

Hi, I’m unable to open your link, but it’s possible that the regex isn’t matching due to the formatting of: Reporter: In Markup, this is formatted as: *Reporter:* You’ll need to adjust the regex accordingly, like this: ".*\*Reporter:\* (\S+).*" (Be sure to pay attention to the space placement after the colon.) The best…

Thank you for the offer! I would choose the following certificate: Jira Administration for Cloud

OK, now I understand your problem. I think this is not possible, since the content is shown after clicking the button and they are associated with each other. In Forge you cannot inject content directly at this position. Alternatively, you can use the Issue Context module for this, which shows your content in the right…

So, what is the purpose of the app? You will need to have a module in it. Put another module than issuePanel, which is not available in issues. Or, you could try the display condition with a condition that is always False (e.g. projectKey: NOTEXISTING)

Did I understand correctly that you created this Forge app? Then, you just have to remove all "jira:issuePanel" entries from your manifest.yml in the root directory of the app's code.

Hi Jibitesh, in your Forge app you can implement Display Conditions to show these buttons only under certain circumstances (e.g. only for specific projects). See: https://developer.atlassian.com/platform/forge/manifest-reference/display-conditions/ Best, Ramin

Hi, the format on server is the following: [~username] It is important that you use the user name, not the display name. Account ID is only relevant on cloud. I hope this helps!

For your information: We resolved this issue by downgrading Jira to version 10.0.0.

Nice to hear that it's working now :)

Then, maybe you have scenario 2 in the following Atlassian KB article: https://confluence.atlassian.com/jirakb/some-users-can-t-manage-a-sprint-create-start-edit-complete-move-due-to-incorrect-project-permissions-1125881102.html I would go through the described steps to fix this problems with your Jira admin or, if you can…

Hi, you have to ensure, that the users have the "Manage Sprints" permission for every project, from which issues are included in the sprints, you want to close. So, I would double-check if the Scrum Board's filter maybe includes other project's issues, where you have "Manage Sprints" permissions, but the other users don't.…