Kelsey LaMastres _Appfire_ Atlassian Partner

Great suggestion, Marc! I would agree. I see we have one of our old support links on that page, which I have flagged with our tech writers. In the meantime, please contact our support team through our new portal here: https://appfire.atlassian.net/servicedesk/customer/portal/11/group/36/create/161 

Hi @Daniel Schillig Are you performing a DC to DC migration or DC to Cloud? If DC to Cloud (and ultimately if you need to do this Cloud to Cloud), you can customize the user mapping during the analysis in CMJ. Currently this is done through a JSON file, and soon we will release the ability to customize user mapping (and…

Hi @Marko Turic - I'm not sure if you have seen this already, but here is the documentation for using REST API calls with CMJ: https://appfire.atlassian.net/wiki/spaces/CMJ/pages/197955929/REST+API+Configuration+Manager Take a look there and see if that helps you accomplish your goal. If you have any questions, I recommend…

hey @Richard Snyder - I would suggest creating a ticket with the CMJ support team. They can help you identify the issue and make a recommendation. Our support portal is here: https://appfire.atlassian.net/servicedesk/customer/portal/11/group/36/create/161 Thanks for using CMJ! I hope you are able to resolve this issue…

Hi Gregory, Kelsey from Appfire here, the vendor behind both Configuration Manager for Jira (CMJ) and Project Configurator for Jira (PCJ). Thanks for posing this question to the community! I’m curious to follow along with the responses that come in. In the meantime, I wanted to share some insights from our product team.…

Hi @Julia Daehne - Will admins be able to search for and discover new apps from within the admin space (i.e. "Explore more apps" menu item in the Apps dropdown)? Or will they only see the apps they have already started a trial for or purchased? 

Hi @Ferenc Papai Welcome to the Atlassian community! If you're open to trying an app to solve this challenge, check out Configuration Manager for Jira (CMJ) Cloud. We offer the ability to customize mapping of all configurations, including users, between source and target. As of this post, you can't yet move issues with CMJ…

Hi zeinab_karam, Yes, what Laura said! You can use the cloud version of Configuration Manager for Jira if you want to deploy one project's configurations to another. Thanks, Kelsey

Hello Om! If you have Configuration Manager, you can exclude the app data from the original snapshot on your source. See the screenshots here: https://appfire.atlassian.net/wiki/spaces/CMJ/pages/198279999/Apps+Data+and+Global+Configuration Keep in mind, this may break any projects or issues that reference the app data. If…

Hi DOLLE! Thanks for using Configuration Manager! I recommend creating a support ticket with Appfire to get this resolved. Our support team is awesome and they'd be happy to look into this for you. Create a ticket here: https://appfire.atlassian.net/servicedesk/customer/portal/11 Best, Kelsey from Appfire

hi @nkmori_rtx_com are you open to using another plugin/app? I would recommend checking out Configuration Manager for Jira. (Full disclosure, I work for Appfire, the app vendor behind both Project Configurator and Configuration Manager). To my knowledge, there is not much capability in Jira without using an app (outside of…

Hi @Marsha Newbery - how is it going now that you've had a few months in Jira Cloud? You may also want to check out this marketplace app, Delegated Project Creator. It allows you to set up sophisticated project templates and also delegate trusted users permission to create or request those project types easily. You as the…

Hi @April_Delay I would recommend you reach out to the CMJ support team at Appfire, you can create a ticket here: https://appfire.atlassian.net/servicedesk/customer/portal/11/group/36/create/161 What I can say is that Automation for Jira is not yet supported by CMJ. There may be some issue because your source instance is…

Hi @shivani shirguppi While you're checking out 3rd party apps, take a look at Appfire's Configuration Manager for Jira (CMJ). Here's a use case page and quick video to show you how it works in Cloud. As always, please don't hesitate to contact our support team if you have any questions during your trial. We are happy to…

hi @Jiří Volf Welcome to the community! Definitely take a look at Appfire's Configuration Manager for Jira (CMJ) app. You can start a 30-day free trial to see if it suits your needs. We welcome any questions you might have about the app - just create a ticket with our awesome support team. Hope it works for you! Kelsey…

Hi Margarita, You can actually use Jira CLI to accomplish this! Jira CLI is a helpful command-line automation app that enables you to bulk complete tasks that are otherwise time-consuming through the UI. There's an archiveIssues command actually, and you can fill it in with the parameters you need, for example:…

hey @Bastien Delourmel _FMX_ - if you're open to using 3rd party apps, I recommend checking out Configuration Manager for Jira (CMJ) Cloud. There's a custom mapping feature that enables you to have granular control over how users (and other configs) are mapped between source and target. Marketplace listing where you can…

The "eat the frog" method is the most effective for me. It's so tempting to get pulled into checking email, reading community posts/LinkedIn, Slack messages, etc. And then with a slew of morning meetings, that "frog" task might not get started til the afternoon. I'm trying to be more diligent about tackling the frog first.…

Hi Arvind, It's true the support for server products has ended. If you are using Configuration Manager (CMJ) to migrate from Server to DC or to clean up your instance prior to migrating to Cloud, you can use the Data Center .obr file. We mention this on the server listing in the More Details section, but I know it's easy…

hey Mirza, If you're open to exploring Marketplace apps, Configuration Manager for Jira is particularly good for migrating projects to already in-use cloud sites from Jira Server or DC. The app helps you avoid duplicate configurations when you're migrating in phases, and reduces post-migration cleanup. You can give it a…

Thanks for the nod to Appfire's app, Project Configurator, Maria! That app is great for moving configurations and projects between Jira server/data center instances. We have a similar app that's also available on Cloud (Project Configurator is only available on prem), called Configuration Manager for Jira (CMJ). I highly…

Love the lyrics and youtube video! You're very talented - musically, and clearly in migrations :) Thanks for sharing, @Irene At Dragon :) 

Thanks for the recommendation @Bastian Stehmann @Vijay dumpala - If you decide to trial CMJ, you can find more information about migrating projects with attachments in the use case writeup in our documentation. Feel free to contact Appfire support if you have any questions about how to do this - they're super helpful. Best…

Hi Kathleen, JCMA (cloud migration assistant) will not overwrite existing data. Check out the article here for more information about how it handles your data - https://support.atlassian.com/migration/docs/how-the-jira-cloud-migration-assistant-links-your-data/ Hope that answers your question! Kelsey

Hi @Syed Javeed Ahammad I saw you created a support ticket to request a demo with our team - that's great! I hope it's helpful. Regarding other apps, Delegated Project Creator is the only one with that specific functionality you describe (templates, then project creation/request delegation). There is another Appfire app,…

Hi @Syed Javeed Ahammad There's information here about using REST API with Configuration Manager for Jira (CMJ). And some information about the project template Use Case with CMJ I think you would want to use the Create Snapshot and Start a Deployment REST API calls to deploy an existing project as a template onto the same…

Hi Drew, I'm glad you were able to resolve this issue without pulling too much hair out :) Feel free to contact Appfire's support team directly with any other questions you may have while using Configuration Manager. They are super helpful! Best of luck with your project migrations, Kelsey from Appfire

Hi @Nath Sounds like it will be great to connect with @abhishek_sharma03! There's a helpful article here about the differences between server and cloud. Appfire has also written an Ultimate Guide to Jira Migrations, with Jira expert @Rachel Wright, which you can access for free. I definitely recommend the support of an…

Hi Jose, Have you seen the instructions on this page? https://support.atlassian.com/migration/docs/choose-what-jira-data-to-migrate-using-the-assistant/ I think you're trying with project export/import, whereas the Jira Cloud Migration Assistant is a different mechanism for moving the project. Try the above and let us know…

Hi @Jose Julio I'm also curious why you're unable to use JCMA - this is a great free option to migrate projects from Jira Server to Jira Cloud. Since you mentioned you're looking for alternatives, there's a Marketplace app by Appfire, Configuration Manager for Jira (CMJ) on Cloud, which can perform migrations of projects…