Sam Knight Atlassian Team

Hey @Josh great to hear you're getting use out of this feature for sensitive requests in JSM! I've reached out to you directly to get into the details of these questions, because we are currently exploring product needs around: * Ensuring site admins only see what they need to, and aren't granting themselves access to…

Hello @Timo Scherer is the screenshot above from a Jira software project? If so, the changes you are seeing are from changes to the linked issue experience in Jira. I would recommend asking the team in the comments on their announcement here:…

Hello @Timo Scherer it looks like this might be a Jira project? There is some information in this post around the changes to this: experience: https://community.atlassian.com/t5/Jira-articles/New-experience-of-creating-linked-issues-in-Jira-business/ba-p/2852399#M16214

Update, 3rd December 2024: We have decided not to go ahead with the change. We have found a way to continue supporting attachments when creating a linked issue from the issue view. There will be no changes rolling out to JSM. Thanks, Sam Knight

Hi all - we're happy to announce that you can now restrict Request Types by Customer Accounts and Customer Organisations! Thank you for sharing just how important it was that they were supported in this feature. Sam

Hi all - forwarding on the below message to go deeper into the reasoning behind the change. Thanks, Sam SHA-1 (Secure Hash Algorithm 1) and SHA-256 (Secure Hash Algorithm 256-bit) are cryptographic hash functions which are used to ensure data integrity, file verification etc.How these algorithms can affect upload…

Hey Tim, thanks for the message! We had a lot of feedback that creating a new security scheme from scratch was extremely tricky to navigate. Editing existing schemes is a task that proved much simpler. We wanted to create a starting point that could be edited to requirements, and so we didn't want to include too many roles…

Hi all - thanks for your feedback and questions! - This was a top 5 voted JSM customer suggestion - and we can see a lot of you are using this already which is great to see! - There is not currently a way to have the validation applicable to the child, though you can specify that a certain child is selected (e.g. a…

Thanks everyone for the messages! We're delighted this is now available and it has been great to see the uptake of this new feature. To answer the questions above: * When will this be available for me? For customers on release track, this feature will not be available until the next scheduled release. If you would like to…

Hey all - great to see the excitement for this! To answer your questions: * When will this be available for me? For customers on release track, this feature will not be available until the next scheduled release. If you would like to be excluded specifically for this feature please email me and we will enable it for you…

Hey James, integrations is certainly something we hear a lot about and is something we know will enable a lot of operational efficiencies and great employee experiences. There are so many great HRIS on our radar... I'm seeing a lot of new players in the market in recent years! How do you find using Breathe HR?

Great to hear from you, Steven! We hear that retaining the best talent is top of mind for a lot of our customers, and HR tech has an important role to play! Have you explored any specific HR platforms that you think would be a good fit for integration with Atlassian?

Hello YY哥, great to hear from you! When it comes to replacing features in an electronic HR system with Atlassian products, it really depends on the specific needs and workflows of the HR team. While our products can certainly be configured to meet these needs, there may be certain specialised features in an EHR or OA…

Thanks John! We're certainly seeing a lot of use cases for Assets, particularly for processes like onboarding where they can be used to determine which software/hardware/access badges need to be arranged depending on the employee. The more we learn about the core HR services that JSM supports the more we see opportunities…

@Masayuki Abe would you mind sharing your site url and I can check for you? You can email it to me if you prefer. It might be that your site is on a release track and has not yet got the latest version.

Thanks @Rudy Holtkamp ! Here's the blog announcing the changes

Thank you for reaching out with your question @Dirk Ronsmans We are actively working on supporting customer accounts and organisations. This will drop in the coming months and I'll provide an update here once ready :) 

Thanks @Eli Devlin ! I appreciate your suggestion around setting permissions at a group level, this is being considered as a future enhancement but is not currently on our roadmap. Happy to confirm that if a user does not have permissions to raise any of the Request Types in a Portal Group, they will not see the Portal…

Awesome! I won't be there personally, but I've given another PM looking into this in our team, Jehan Gonsalkorale, a heads up 

Hello @John Funk , thanks for your question! Completely agree that providing configurations out-of-the-box would be a big help for HR teams getting started (and adding more types of work) in JSM. We've seen a lot of uptake with the new project templates in JSM - giving us a strong signal that there is a lot of value for…