Pramodh M Community Champion

Hi @Bhanu KN Hope you have gone through the document here, https://www.freshworks.com/apps/jira-freshservice https://support.atlassian.com/jira-service-management-cloud/docs/integrate-with-freshservice Let me know if you have any specific requirements here Thanks, Pramodh

Hi @Shihui Su Can you try with this link https://www.atlassian.com/try/cloud/signup?bundle=jira-software&edition=premium Alternatively, if you are an organization admin you could activate it from billing (manage subscriptions page) Below is an image where you can change the plan and activate the premium plan Thanks, Pramodh

Hi @Natalia Golikova Issue key should appear when you are importing issues from the admin page. Hope you are importing the issues by navigating to System and then External System Import.

Hi @[deleted] Have you ensured to assign a role from project settings or look at user what permissions are assigned. You can use permission helper from System settings to validate this. Thanks

Hi @Debony Schmidt Advanced roadmaps is part of Premium and Enterprise Subscription which is native to Jira in Cloud variant. You will also get basic roadmaps feature named timelines in each project if you are under Standard plan You would not need any addon for this! You can navigate to Plans through navigation bar in UI…

Hi @Mihai Mot You can make web request through Automation and can follow the below API example https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-projectidorkey-put Thanks, Pramodh

Hi @Swami Shirdhankar Have you checked if you are running Jira as a Desktop site? You would even get an option Open in app if it's opened in mobile browser Let me know if you have any additional questions Thanks, Pramodh

Hi @Woodpecker Have you checked whether the port is in listening mode? Check the process whether it is successfully running. Ensure the port is open Reference - https://community.atlassian.com/t5/Jira-questions/jira-base-url-connection-refused/qaq-p/928946 Thanks, Pramodh

Hi @Navyasri Yedlapalli The restricted pages will be in Space settings under the restricted pages option in the Manage content section. You can remove the restrictions and then delete the page. Thanks, Pramodh

Very Interesting!

@Emily Dang Onboarded 😄 Excited for the challenges!

Hi @Sushant Verma I have few insights Cloud does offer better Integration options that are relative to application usage with API and Forge apps. Bug bounty programs and few certifications Atlassian has achieved does make the Security robust in cloud, additionally their infra is on AWS. Enterprise option do offer various…

Hi @Mavi Moving the issues is the best way to migrate the issues from team managed project to company managed project As you have a premium version, you could test the move feature in a sandbox environment and observe the changes in a company managed project. We had earlier done the same and it retained all the fields…

@Jitesh Halai Apologies here is the right doc - https://learn.microsoft.com/en-us/entra/identity/saas-apps/atlassian-cloud-tutorial

@Shahzad Domain Owner Currently, the Team feature is only used in Advanced Roadmaps and I wasn't able to find any related tickets on this. So there might not be any plans yet on this. A related conversation in community might help…

Thanks @Sagar Mahajan It looks great

@carl davis Is there any specific reason why you want to cancel the trial subscription? To cancel the subscription, you need the org admin rights to do so. Navigate to admin.atlassian.com and select the org where your Confluence site is present and in the billing section you will have the option to cancel the subscription.…

Hi @Jim, Pham There's none as I searched in the API documentation! Referred below https://developer.atlassian.com/platform/marketplace/license-api-for-cloud-apps Thanks

Hi @sangeetha.ravichandran As described in this community question, you may need to consider issue sync into one Jira Project and then connect Jira Align into it https://community.atlassian.com/t5/Jira-Align-questions/Can-Jira-Align-be-integrated-with-2-or-more-instnaces-of-Jira/qaq-p/1302786# Thanks

@Matt Loughran If the draft is saved, it should be visible in your profile under saved drafts. Just to.ensure, can you check again as described in this document https://confluence.atlassian.com/doc/drafts-149040.html Thanks, Pramodh

Hi Sagar, Great Article. Can you please incorporate an example and may be screenshots to make it more intuitive, and this would help beginners Thanks, Pramodh

@구나율 Voting on resolved issues is not possible, as the resolved issue means it is done in some way. Please find the referenced ticket from Atlassian on the same https://jira.atlassian.com/browse/JRACLOUD-78037 Thanks

@E Lin _alittlenooneblog_ It's not dependent on the filter or the board you may use! You have the hierarchy configuration which would help define how the issues are rendered in Advanced roadmaps If you don't have Jira admin access, you may have reach out Jira Admin Documentation to configure the custom hierarchy levels…

@Guy Mognemo You can use forms in JSM for helping customers to raise the support ticket, but this has to be associated with the request type that has to be raised from portal More on this - https://support.atlassian.com/jira-service-management-cloud/docs/where-can-my-form-appear Thanks

@Rajeev Sharma You could consider Jira cloud to cloud migration for migrating the projects (migrates all the issues in the project) https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira An addon such as Exalate will help even customize the migrating tickets with specific conditions…

@Ramanji Alugula You can analyze what issue types are used in Zephyr and compare that with how many projects have been used in Jira projects to see if Zephyr is used. The add-ons such as Power Admin will help you get the reports on how many projects are configured with Teststep and Dashboards Hope this helps Thanks, Pramodh

@[deleted] As it is still a beta feature, the APIs are not yet available. We'll have to wait for an announcement on this! Thanks, Pramodh

Thank you @richard_thompson Please accept the answer as the answer is working as expected 😁

@Venkat Jira Admin Can you please accept the answer if you question has been answered 

Hi @richard_thompson You can leave the option in Daily Digest, but would have to select the "Someone mentions me" option in the real-time updates section. If you need to get any inline comments on real-time, you need to watch the space/page. Thanks, Pramodh