Stuart Capel - London Community Champion

This sounds awesome - I'd love to be part of a community group around it

@Andy Heinzer - out of interest, do you know how long the "For Parent" branch has been a feature? Has it always been there?

Thanks @Mykenna Cepek I thought I had tried moving the action under that side of the branch but you were right and it worked! Good shout on tightening up the criteria now that it's working, I will do Thanks again :)

Thank you @Andy Heinzer I thought I had tried that, and Mykenna advised the same - you are both right! Excellent, I'm very pleased it worked :)

Hi @Ryan Rules {Appfire} Stay tuned for an announcement next week regarding this 

Hi @bhaskar purkayastha I like to use releases as it places a line on the roadmap that can be used to signify a milestone whilst teams can also use it to track the issues that need to be completed in order to achieve the milestone. This is assuming you're using Advanced Roadmaps as part of Jira Software Premium however - I…

Hi @Sonja Petra Stefánsdóttir Absolutely - it's open to anyone who can make it to London and we would love to have some representation from our Icelandic community!

Hi @[deleted] as others on the thread have correctly answered, no you can't unfortunately. It can be a bit of a hard sell to justify the expense when it's a 50% uplift on the cost of licenses but when you compare the price of Roadmunk to get comparable features (2 way sync with Jira projects / Single sign-on / Roadmap…

Hi @Al Lines I also won't be going to Las Vegas this year but I will be joining the viewing party in London! @Laura Holton _ACE Manchester_ is spot on. The plan is to have a live viewing of the keynote as part of an ACE style event so hopefully we can enjoy some beer and pizza with the keynote (which you wouldn't get if…

Hi @Vaishnavi V Joshi You'll need to be site administrator or the project administrator for the project you're trying to add the user to. Could you post a screenshot of what happens when you try to add a user please? There's not much information to go on in your question.

Hi @Quinten De Blust You're welcome, it's always a case of ticking through all the possible reasons for something like this not working. My next thought is whether you still have Jira Software Premium? Advanced Roadmaps is only available when you have an active premium subscription. If so you can get to settings and find…

Hi @beck absolutely, you can add an approval to the workflow which means the status can't be changed until someone who is set as an approver presses the button. https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/ This guide should help you get started

Hi @Quinten De Blust It looks like you don't have the Advanced Roadmaps permission granted. If you go to settings > products > Advanced Roadmaps permissions then you can check what groups have access to create, view and edit plans. If you're not in one of those groups add yourself to one and you should see the 'plans' tab…

ah sorry, Jimmy and Dirk were way ahead of me. The only in-person event I can see at the moment is a Trello ACE in Madrid. Hopefully that is a green shoot for 2022!

Hi @Patrícia Fortunato Montenegro Do you mean Atlassian Community Events? Try this link, hopefully it's what you're looking for :) https://ace.atlassian.com/ There's a limited amount of in-person events going on, especially with Omicron causing uncertainty. Hopefully things will improve soon.

Hi @Alison Hunt Here's an article that you might find helpful: https://support.atlassian.com/jira-software-cloud/docs/manage-capacity-in-advanced-roadmaps/ Hopefully the third video on here will be helpful for you as…

You're very welcome, hope it goes well for you.

Hi @Vanesa Markova I'm not sure you can but everyone who sends an email to the email address set up in your Jira service management project will create a new issue with a new issue ID. So if you sent out an email saying reply to this email to get your ticket, every response will create a new issue in your service…

Hi @Maria Tomazini Did you manage to solve your issue? Have you brought in the sprint field: 'Plans' are the Premium feature - Advanced Roadmaps. Here's a nice video of how Atlassian uses it - https://www.youtube.com/watch?v=fz7GthQSP0o Here's a tonne of other cool…

There's a very helpful FAQ at the bottom of this page: https://www.atlassian.com/software/jira/premium and the link to try Jira Software Premium for free is on here too. Once you upgrade to premium you should see a 'Plans' tab where you can set up new plans in Advanced Roadmaps.

No problem, there's lots of great info on the Atlassian website and documentation. You've done the right thing to dig around for what you need. I'm glad you found some useful info.

Hi @Andrey Rudnev Here's some info about JSW premium https://www.atlassian.com/software/jira/premium And here is some further info about JSM premium https://www.atlassian.com/software/jira/service-management/pricing The key additional features bin my opinion are JSW: * Advanced Roadmaps * Project archiving * Sandbox *…

Hi @Kelly Arrey You wouldn't be able to link a level of hierarchy at different levels so no, you can't skip a level. You can use labels and custom fields to group by and filter in Advanced Roadmaps so you may want to consider 'tagging' issues as 'goals' by creating labels for them or your own custom field. It depends on…

Hi @Max Krippendorf This article gives you some great tips on how to use JQL to meet you request: https://support.atlassian.com/jira-service-management-cloud/docs/write-jql-queries-for-slas/https://confluence.atlassian.com/servicemanagementserver/using-jql-queries-specific-to-slas-939926424.html If you wanted to find all…

Hi @Jasmine Andrews You could use Jira automation to create the new requests based on the user raising a single request from the portal. As shown below you can use a condition that will only run when a defined request type is raised. In the example above only one sub-task is created but you can add as many as you like, and…

Hi @Donald Harris You don't need to do anything to the projects, but you do need Jira Software Premium to use advanced Roadmaps. You can create a new plan and bring issues in from any combination of projects, boards and filters and then view and interact with them from your plan in advanced Roadmaps. It helps if you give…

Hi @Pete Piro You can create a new board in one project and bring in the issues from another project. You can create new boards under board settings. Alternatively Advanced Roadmaps is great for viewing multiple projects at once, but it's only available as part of Jira Software Premium so this might not be an option for…

You might need to ask your administrator to give you access. It's worth double checking you have premium as you need it for advanced Roadmaps. Definitely be friends with your Jira admin :) 

Hi @Scott Bernoth You'll need to add a post-function to your workflow to change the resolution when you transition the issue into 're-opened' This documentation explains how to do that quite nicely. https://confluence.atlassian.com/jirakb/clear-the-resolution-field-when-an-issue-is-reopened-in-jira-cloud-1026039861.html…

Hi @Neil Smith If you're on Jira Software Premium then you have access to Advanced Roadmaps which allows you to bring in issues from any set of projects, boards or filters. In the plans tab if you select new plan you can choose the projects you want to display issues from. It will be all of them but there are a number of…