donovan Atlassian Team

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  • Hi @Brenden Beatty and @Brian Dunavant Our add-on does not actually store any spreadsheet data, and never accesses documents that the add-on is not installed in. This add-on requires upload/download (read/write) access to determine if it might possibly overwrite data that it needs to warn the user about, but we never store…
    in Try the new Jira Cloud add-on for Google Sheets Comment by donovan October 2019
  • Hi, Normally, "Get Data" will include a row of column headers, even if Jira returns no results. Are you getting even that? If you try this again, and it fails, could you please leave feedback via the integration and select "Can Contact". That will give us an approximate time and your user id, which we can use to…
    in Try the new Jira Cloud add-on for Google Sheets - No results Comment by donovan May 2019
  • @David Vielhuber as Tanguy mentioned above, it is a little hard to predict but there's a workaround that can make it a little more deterministic. There are a couple of tickets gathering interest on this subject, notably https://jira.atlassian.com/browse/API-54 and https://jira.atlassian.com/browse/API-40
    in Try the new Jira Cloud add-on for Google Sheets Comment by donovan March 2019
  • Hi @Paul Volk , that is exactly correct. The prefix is "customfield_", so you should be able to ask for "customfield_10026" in your =JIRA() query. You can also specify the name of the field, actually (as long as it is unique in your Jira instance). That said, there are still several Jira types that we don't yet support, so…
    in Try the new Jira Cloud add-on for Google Sheets Comment by donovan March 2019
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