Anna Odrynska - Alpha Serve Community Champion

Hi @Claus Busk Andersen Welcome to the Comminity! Here is some guidance if you're using Power BI Connector for Jira from Tempo: If you’d like to export data for all projects, there’s no need to select them, just leave the project filter empty, and the connector will include data from all available projects. The project…

Hi paritosh.verma@envestnet.com Welcome to Atlassian community! Please, submit a support request here: https://aserve.atlassian.net/servicedesk/customer/portal/16 Anna

Dear @De Meulenaere, Paul , Thank you for the comment! Have you reported the issue faced to our support team before? If not, please submit a ticket here: https://aserve.atlassian.net/servicedesk/customer/portal/16 We'll investigate and provide a proper reply. Anna

Hi @Gaya Renukanath Mahendraker You can follow this path to find the needed fields: Jira Service Management tab -> the "Service Management Custom Fields" table -> the "Request Type" field If this doesn't help, please contact apps support team: support@alpha-serve.com - they will help to guide you accordingly. Anna

Dear @Lucy Chien, Chialing If you're facing issues with Power BI Connector for Jira app by Alpha Serve, please submit a support request to our team and we'll eagerly assist you: https://aserve.atlassian.net/servicedesk/customer/portal/16 Anna

Hi @Lilit Tsaturyan Did you have a chance to try any of the Power BI templates available in the app? Here is more info on each template: https://aserve.atlassian.net/wiki/spaces/POWERBI/pages/2735243265/Power+BI+Dashboard+Templates You can try to use Jira Sprint time…

Olá @Gustavo Neto Bem-vindo a Atlassian Community! Se você estiver usando o Power BI Connector for Jira da Alpha Serve, envie uma solicitação de suporte aqui: https://aserve.atlassian.net/servicedesk/customer/portal/16 Nossa equipe de suporte estará ansiosa para ajudá-lo! Anna

Hi @Jean Wang If you're using Power BI Connector for Jira (by Alpha Serve), you can easily find Histories data in a separate table inside Jira Work Management tab - see screenshot attached. Anna

Hello @Megan Gavette Welcome to the Community! If you're using Power BI Connector for Jira by Alpha Serve, then you need to use Access token for authentication. Please refer to the following step-by-step guide: https://aserve.atlassian.net/wiki/spaces/PBCFJC/pages/2711060481/How+to+Create+Access+Token In case you need more…

hi @Santhosh Raj If you're open to use the apps, you can find a few on the Atlassian Marketplace, for example you can check our Power BI Connector for Jira. Anna

Hello, Thanks for your question.If the application is indeed suspended, you can consider contacting the Atlassian team for further examination:https://atlassian.com/company/contact/purchasing-licensing Additionally, it may be helpful to clarify the situation with the plugin's vendor first. For instance, Support contact of…

Hi Tarieli, It is possible to build any reports you need in Power BI with the use of Power BI Connector for Jira, as it supports the Zephyr Scale data export. And you'll be able to integrate your Power BI report back into Jira dashboard with this app. Hope this helps! Cheers, Anna

Hi @[deleted] If you're open to try paid apps - take a look at Power BI Connector for Jira for integration. it is a no-code solution allowing you to easily fetch the needed data from Jira to Power BI, customize this data set and do whatever you need in Power BI. If you're just starting with Power BI, then a templates will…

Hi @Lorenzo Lonati Power BI Connector for Jira application is not supporting data export from Timeboard Timeplanner app at the moment, as they are not integrated. Though, all Tempo apps are supported for export, including Tempo Planner, Timesheets and Cost Tracker. Anna

Hi @Jean Wang Could you please specify which connector you're using? Anna

Hi @Stijn_Mensink There is no default way to automatically update Power BI reports based on Jira data, regardless the integration you select. We recommend to our customers who are using Power BI Connector for Jira app to set up the scheduled refresh on the Power BI side. Thus, they get the data updated automatically to the…

Hi @Loay Maher Haggag Both Alpha Serve and Appfire connector apps have server versions, but they are no longer available for new sales according the Atlassian End-of-Server policy. Anna

Hi @Nikola Perisic Server apps are no longer available on the marketplace for the new sales. Anna

Hi @bartfriederichs You can take a look at Vault app, it is designed exactly for this purpose: https://marketplace.atlassian.com/apps/1230914/vault-password-manager?hosting=cloud&tab=overview Hope this helps, Anna

Dear @Don S. Thompson Thank you for using our app. Please reach out to our support team: support@alpha-serve.com - they will eagerly help you! Anna from Alpha Serve 

Dear @mari_guernsey I can comment on the "using the app" part of your question :) Here is a detailed steb-by-step guide how to do this using Power BI Connector for Jira app: - install the app - configure the application - export data to Power BI In case you get interested in this option, feel free to schedule a live demo…

Hi @Patricia González If you're considering our Power BI Connector for Jira app, you will be able to export the historical data to track issue changes easily. Feel free to schedule a live demo session to see how this works. All the best, Anna from Alpha Serve

Dear @Ristei George This is Anna from Alpha Serve, we are vendors of Vault Password Manager application. If you ever need any assistance with using the app, don't hesitate to contact us - our support team will be happy to help: * support@alpha-serve.com * https://aserve.atlassian.net/servicedesk/customer/portal/44 Best…

Hi @Marc French Sorry to have missed your message. I'm Anna from Alpha Serve, we are vendors of the Vault Password Manager app. Features that you mentioned are in the backlog. Their release in planned for Q3 2024. Don't hesitate to contact us in case you need any assistance: support@alpha-serve.com Cheers, Anna

Hi @Jeroen Gouma If you're still looking for options, you can take a look at the following: * There are apps on the Marketplace helping to manage assets in Jira and build reports on them; * It is also possible to build any of assets reporting in Power BI/Tableau. If you're open to consider this option, take a look at our…

Hi @ian.silver If Assets reporting is still something on your desk, note that is also possible to build any of assets reporting in Power BI/Tableau. If you're open to consider this option, take a look at our integration apps: Power BI Connector for Jira / Tableau Connector for Jira. Both of them allow to export Assets data…

Hi @ade_rusyana It is also possible to build any of assets reporting in Power BI/Tableau. If you're open to consider this option, take a look at our integration apps: Power BI Connector for Jira / Tableau Connector for Jira. Both of them allow to export Assets data to the relevant BI tool for further report building. Hope…

Hi @Mariana Silveira Sales It is also possible to build such reports in Power BI/Tableau. If you're using any of these tools or are open to consider them, you will need to integrate them with your Jira instance, export the needed assets data and then build any of the reports. Cheers, Anna

Hi @Sam Starett The best channel to get assistance in support@alpha-serve.com. The team will be glad to help you. Cheers, Anna

Hi @Natasja Eloff We're happy to inform that dashboard templates are now available in all versions of Power BI Connector (Cloud, Server, DC)! Cheers, Anna