Jesse Klein Atlassian Team

Comments

  • Hello there, This is Jesse from the Statuspage support team. Unfortunately, when it comes to notifications, the message will only send out in the language that it is sent out in. What I have seen some people do is to have the notification written out in the different languages that need to be covered. Alternatively, I have…
  • Hello Dachi, This is Jesse from the Statuspage Support Team. I think the best way to go about doing this is to keep the maintenance itself going on but change the component status from under maintenance to operational. This would allow you to track when there is no downtime while keeping the scheduled maintenance active.…
  • Totally understand Kishan, We do not have a public Jira for raising and voting these requests but I have already added this to the ticket we have open for engineering. If you have access to raise support tickets, you may also request it there and we can link that ticket to the request. Thanks for sharing your information.…
  • Hello Kishan, This is Jesse from the Statuspage support team. Unfortunately, there is not currently a way for this to be done. We have made this by design to not allow an incident to be updated after it has been resolved. The reason for this has to do with transparency to subscribers. We think that it would make more sense…
  • Hello Rydoo, This is Jesse from the Statuspage support team. One of the options is to use component subscriptions:https://support.atlassian.com/statuspage/docs/enable-component-subscriptions/ You can select which components people subscribe to and then people that only care about certain components can to subscribe to just…
  • Hello there, Thanks for the question about adding your own system metrics. I will try to address these for you as best as I can: Attempt 1: I do not see Runscope showing up on the list of the providers we use for metrics. I would not be able to really go into details with Runscope. Is there any documentation there that…
  • HI Joshua, I totally understand that you wouldn't want to have every maintenance created. It would be nice to be able to narrow that down further. I would be happy to bring this forward to the product team to take a look as a feature request. I can't guarantee that this would change anytime soon, however, they will…
  • Hello Roy, Thanks for reaching out about adding a Mattermost integration. I would be happy to forward this along to our product team as a feature request. They will take a look at it for us. Thanks for the suggestion! I hope you have a nice day! Regards, Jesse
  • Hello Joshua, Thanks for the question around the Slack App functionality. This tool in particular is meant to take your Activity Log and dump whatever is in there into a channel (or whatever you configured). It can be super useful when you want updates sent to Slack for your team. When you schedule a scheduled maintenance,…
  • Hello Prajwali, This is Jesse from the StatusPage support team. What it sounds like you want to do is create a customization to view the data on your StatusPage differently. This is something that would be possible to do with custom CSS and HTML. There is nothing native to make that happen. Take a look…