Mark Fowles Insider

Hi Wessel, I think the problem is that you are using the incorrect syntax for the custom field variable in your save reply email template. You are using the Trello Automation syntax rather than the SendBoard syntax for custom fields. SendBoard saved replies should include your custom field like this: {%Ingepland_op%} I…

Hi There. I noticed you mentioned the SendBoard Power-Up, but from your description you don't seem to be using it. When using SendBoards Email for Trello Power-Up, if an archived card receives a reply, it will automatically be added back to the board with the reply added as a comment. If you're not wanting to actually send…

Hi Nic. Mark from SendBoard here. We do understand that sometimes you might not want to be added to a card after sending an automated reply. So we've started planning some additional flags you can add when you kick off the automation. e.g. #dontaddmetocard But your idea to add a second automation rule to remove yourself is…

Hi Nic, Mark from SendBoard here. If you have the Email for Trello Power-Up installed on both boards, and both boards are part of the same Trello workspace, then you should be able to move cards freely between the two boards. And replies to emails you send should be added as comments to the existing card. If this is what…

Thanks so much for the feedback @Brittany Joiner , @Tinker Fadoua and @Jack Brickey :) Keep a look out for another tip next week that will take Email for Trello to a whole new level!

I've used this Power-Up too and it was super easy to get started. Especially being able to just drag a Custom Field onto the form and have new form submission automatically populate the custom field value. We wrote an article just a few weeks ago about how to link a Google form to Trello using Zapier, but this is way…

@Patrick Welsh I'm a cofounder of SendBoard, the company behind Email for Trello. A lot of our customers track orders in Trello and use Email for Trello to engage with their contacts directly from the Trello card. Having all the order information and email communication on the card is a really neat way to track an order…

Interesting question @Brandon Vasquez ! @Brittany Joiner is right that Email for Trello could work for you. If you can imagine each of your leads being a card in Trello, then you could use Trello automations to send out templated emails to your leads as they move through your pipeline. But if it's just a once-off blast to…

Hey @Andy Adams, What you are looking to do is possible with SendBoard. Once you have configured your email address you can remove the forwarding rules so that inbound emails are never sent to Trello. Emails you send will still be sent from your own domain. And you can use saved reply templates with SendBoard or Trello…

Hi there, Mark from SendBoard here. We are always looking for new ways to further protect the privacy of our users. So please drop us an email at hello@sendboard.com if you have ideas for how we can improve. I can't think of why you would not be able to remove SendBoard. All I can suggest is that you ensure that your first…

Hi Michael, Mark from SendBoard here. If you are seeing the same problem with email-to-board AND with the SendBoard Power-Up, then I suspect it's a bigger issue than simple config. Perhaps you have a Butler rule that is automatically archiving or moving cards? If you look at the activity feed in the right-hand menu of your…

Hi @arockia jacco Sorry that I am very late to the party here. Check out www.sendboard.com - We created this Power-Up to allow teams to set up an email helpdesk - right within Trello. It works like Zendesk/Freshdesk - allowing customers to engage with you via email. You can use your own email address like help@example.com…

+1 from me.

Hi Theres, Mark from SendBoard here. I thought this was an interesting challenge, so I put together a suggestion using Butler. I'm not sure if it is exactly what you are looking for, but you might find it helpful. What I did is create a new Card Button in Butler called "Save As Comment". When you click this button, it…