Trudy P Claspill Community Champion

Hello @Jeanne Collins There are a few ways to accomplish this. Check out this article:How to Allow Users to Create Issues Anonymously Another option, as mentioned in this post, is to have the users submit the tickets via email, and set the email handler to set the Reporter to an already licensed user.

Quando tento acessar esse site, a mensagem que recebo é: "Página indisponível "Seu site da Atlassian Cloud está indisponível no momento. "Por favor, verifique o status da Atlassian para problemas conhecidos. Se não houver problemas conhecidos e sua página não aparecer novamente em 5 a 10 minutos, entre em contato com nossa…

Yes, that is correct. When you use the CSV import to update an existing issue you have to provide the issue key, summary, and any fields you want to update.

Hello @Tiago Santos Adding to what the others have said... A Scrum board Backlog screen has two major sections where it lists issues. There is the section that shows the Active (started) and Planned (not yet started) Sprints and the issues assigned to them. There is another section labeled Backlog that shows all the issues…

Hello @Jelena Nikolic Welcome to the community. That is a reference to the Estimation Statistic that is chosen in the Board Settings/Estimation page of the Scrum board associated with the project. If you change the configuration for the board, that will be reflected when looking at the reports associated with that board.

Hello @라푼(Raphoon) Are both the projects Company Managed or Team Managed or are they different? It should say at the bottom of the navigation pane on the left what type of projects these are. Are they Software projects, Service projects, or Business projects?

Hello @Sonia Organ Welcome to the community. What information are you getting in your subscription filter? Can you share that filter with us? For the filter where you are filtering on the Team name, can you share that filter with us? Does the user receive any emails at all from Jira?

Hello @mcziomer Does the information in either of these posts help address your need? https://community.atlassian.com/t5/Jira-Software-questions/Is-it-possible-to-display-the-overview-of-releases-in-Confluence/qaq-p/1794223…

Hello @V V S N Sudheer Vissa Here are some links that might help you. https://www.google.com/search?q=jira+server+application+link+network+error https://confluence.atlassian.com/confkb/application-link-shows-network-error-for-jira-956699358.html…

Hello @Gopal Welcome to the community. What actions are you executing? What is the result? Do you get an error message?

こんにちは @尾形 邦彦 、 あなたの問題は解決しましたか？もっと助けが必要ですか？

こんにちは @尾形 邦彦 、 コミュニティへようこそ。 この問題を乗り越えましたか？あなたが尋ねたこの他の質問に基づいてあなたがしたと思います。…

Hello @Aldo You can find the REST API documentation here: For Jira Server/Data Center: https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/ For Jira Cloud: https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/

Hello @Drew Glicker Is this a Company Managed project or a Team Managed project? If it is a Company Managed project, what is the filter for the board? Do you have a lot of Quick Filters (or Custom Filters) defined? Are you using Swimlanes (or Group By)? If so, what do you have that set to? What browser are your users…

Hello @Juan Manuel Lorenzo Mussin Welcome to the community. I am going to try to echo back to you your problem statement. You have a Status value of "on consultation" You have a custom field named Internal Status which you set to "waiting for response". You want to send an email 2 days after you have set Internal Status to…

Hello @Kurt Oeffner Can you provide links to the documents you are referencing that say "Navigate to the Teams view"? Can you provide a screen image of what you are viewing when you say "It currently display 40h/week"? Or tell us how you navigated to that screen? Can you tell us if you are working with a Software, Service,…

Hello @monroesmith It appears that you can update a user's time zone preference in their Atlassian account profile with the REST API: https://developer.atlassian.com/cloud/admin/user-management/rest/api-group-users/#api-users-account-id-manage-profile-patch

Hello @Blair Click on the Manage Subscription option to the right of each item. You should see the option under Payment Options.

Hello @Lana Abu Hameedah You cannot make the Jira Cloud UI display more than 1000 issues. There is a change request to enable that. You can vote on it here: https://jira.atlassian.com/browse/JRACLOUD-45639 If you need to get more than 1000 issues, the above change request includes a link to an article about how you can do…

Olá @ricardo_santos , A imagem que você compartilhou já mostra o total de horas registradas em cada problema. Você pode fornecer mais detalhes sobre sua pergunta? Como a saída não atende às suas necessidades?

Hello @Bruno Henrique Nascimbem Mariano de Souza Welcome to the community. Can you provide more information? Can you tell us how you got to the screen in your image?

@Apryl Harris When an Epic (B) is created by cloning an existing Epic (A), this rule will then clone the child issues of (A) and make the new issues children of (B) * This works only for a Company Managed project. * This does not include cloning Subtasks of the child issues being cloned in this rule. * This does not…

Hello @Teja Bhaghavathi You are not providing the answers to all the questions I am asking. Regardless, I am going to provide you with an example. For this rule: Parent goes to TESTS when the last subtask goes to TESTS, all the other subtasks are already in TESTS or CLOSED . First I'm going to restate the same thing in the…

Você pode compartilhar conosco a URL do site que você está tentando acessar? Estou me referindo ao campo na parte superior da janela do navegador onde você insere o endereço do site, como "https://xyz.atlassian.net"

Hello @Stefan M Service Management projects have a limited number of options for setting up customer notifications. You can see the available option by going to Project Settings > Customer Notifications. Notifying the custom when a specific field changes is not one of those options. What you could do is create an…

Hello @Satcad Exactly how did you delete the customer from the project? Did you follow the process outlined here: https://support.atlassian.com/jira-service-management-cloud/docs/remove-a-customer-from-a-service-project/ Notice that it says a custom removed in that way remains visible in the project for record keeping…

Hello @Steve Pinard Welcome to the community. You posted your Jira Align topic in the Jira Service Management forum. In case you were unaware, there is a forum specifically for Jira Align here: https://community.atlassian.com/t5/Jira-Align/ct-p/jira-align

Also, that seems like a new question topic, not a continuation of your original question. Is that the same thing you're talking about in this post? https://community.atlassian.com/t5/Jira-Service-Management/Smart-Value/qaq-p/2176688

Hello @Dean There are several third party apps available in the Atlassian Marketplace that enable you to synchronize issues between Jira instances. Here's a search to help you get started finding them. https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=issue%20sync I also found a post that mentions…

Hello @Suneeta Gupta Welcome to the community. Can you please provide more information to explain what you mean? What are the symptoms of the problem? Can you provide screen images?