Trudy P Claspill Community Champion

Hello @Ashish Srivastava Welcome to the community. If the development and testing work for an issue must be tracked separately then you need to create separate issues for the work. You could always manually create a "testing" issue (and optionally link it to the "development" issue). You would then need to estimate that…

Hello @Michael David You could do this with Issue Security and automation that added the mentioned user to a group or role that has permissions to see that issue. The user would also have to have the Browse Permission permission for the project. Issue Security would need to be used on all issues in the project to hide the…

Hello @William Hunter Welcome to the community. Can you walk us through the steps you are using to create the Plan? There is an option to create Plans as part of Advanced Roadmaps, but that is available only in the Premium subscription and your post is tagged to indicate you are using a Free subscription.

When you use the issue endpoint with an issue key you can use the expand parameter to get the entire change log for the issue. You would need to parse through that information to get the entries relevant to the custom field.

Hello @Lars Schou Øhrberg __ @Lars Øhrberg Welcome to the community. You are asking a large scope question. You would be better served by seeking an Atlassian Solution Partner to help you with this, as these forums don't usually address in detail questions about how to set up and configure multiple projects/products,…

Hello @Kamil Beer Credit for this response goes to @Majken Longlade The products may be accessible to you through another site. If you go to https://start.atlassian.com and click on Show All Products in the upper right, you will see all the products to which you have access and the Site that is hosting the product. The…

Hello @Preem Prakassh Dayaal Click on the Application Navigator in the upper left corner as shown below. Does it already list both Jira instances there? If so, use that to move between the two Jira instances? If that list does not include both instances, do you see the Manage List option at the bottom, as shown in the…

Hello @Jespir Ragbotra Have you created issues of the type at that parent level? If you are creating an Enterprise Strategies Issue Type, then in the Parent Link field you should be able to type in the Issue Key for an issue of type Enterprise Objectives. If you are creating a Story issue type, then you would need to…

Hola @Leticia Bossus , Bienvenido a la comunidad. ¿Puede proporcionar imágenes de pantalla para mostrarnos a qué se refiere cuando dice que los campos están bloqueados? ¿Qué problema está tratando de resolver, que cree que se resolverá desbloqueando los campos? Además, los campos Enlace épico y Nombre épico no se utilizan…

Hello @Pinaki Lahiri Welcome to the community. First let us clear up terminology. Issues are contained in Jira Projects. Boards are a way to visualize and manipulate issues. Boards are based on filters that select issues. The filter can select the issues based a variety of criteria including which project the issues is in…

Hola @Erika Pranka , Bienvenido a la comunidad. ¿Qué tipo de proyecto es? ¿Es administrado por la empresa o por el equipo? Eso se mostrará en la parte inferior del panel de navegación a la izquierda. ¿Es software, servicio o negocio? Eso se mostrará debajo del nombre del proyecto en la parte superior del panel de…

Hello @jolyont Are you working with a Team Managed project or a Company Managed project? With a Team Managed project there is currently no way to detect that an issue is either "in the backlog" or "on the board". Issues in either location can be in any of the allowed statuses. With Company Managed project Kanban boards…

Hello @rajashekar Welcome to the community. Atlassian provides an abundance of documentation concerning server to cloud migrations. You can start here: https://www.atlassian.com/migration/plan/cloud-guide

Hello @Preem Prakassh Dayaal The Application Navigator panel can be used to navigate between Cloud products. If both product URLs are not currently shown there, a Jira Administrator in each system can modify the lists to include the link to the other sites.…

You are correct. That information can be found here: https://support.atlassian.com/jira-cloud-administration/docs/what-are-issue-types/ You can add a new issue type and name it "New Feature" though. Note that it will not be handled like the Epic issues. It will instead be handled like the standard issue types; Story, Task,…

@Ievgen Zheltukhin When you have a question that is not the same as the original topic (dealing with billing for apps vs. migrating/merging instances) you should create your own new Question post in the community. Tacking on a tangential question to a post that is over a year old is considered a bad practice.

Do you have both Company Managed and Team Managed projects on your system?

Hello @SACHIN D. THAMKE Adding to what @Amélie Duplany said, if you do have Jira Administrator permissions, then to add a Global Rule you need to 1. Click on the gear icon near your avatar in the upper right corner. 2. Select System. 3. Select Global Automations From there you can create a rule and specify all projects or…

Hola @Tamara , Bienvenido a la comunidad. No puede eliminar tipos de problemas del esquema de tipo de problema predeterminado. Si necesita un Esquema de tipos de problemas que no incluya todos los tipos de problemas, haga una copia del Esquema de tipos de problemas predeterminado. A continuación, puede realizar cambios en…

Hello @Edward Young Welcome to the community. The problem with issues not staying nested under the Epic is a known issue. You can watch that issue here: https://jira.atlassian.com/browse/JWMCLOUD-266 Concerning your second issue, what are you referencing for "other boards"? Are you referencing Company Managed projects or…

Hello @Malin Rathjen I don't have experience specifically with trying to bring Asana data into Jira, but it is possible to create Subtasks and issue Comments through a CSV import to Jira. The CSV file needs to specify the Issue Type for each issue. That is where you indicate that a given item is a Subtask. When you want to…

Are the users receiving any emails at all from Jira for any activity? Has each user checked their Personal Settings to ensure that they have not disabled email notifications? Has each user logged in to Jira at least once?

Hello @Krista Nicol Sprints are created from Boards and Boards are based on filters. Does the user have the Manage Sprint permission in all the projects within the scope of the board filter? Can you share that filter with us?

Hello @Trena Norcia Do you need to give access to a Company Managed project or a Team Managed project? Do you have both Company Managed projects and Team Managed projects on your system?

It is possible for an administrator to delete the issue types that are provided by the product. Which Jira product(s) do you have installed; Jira Software, Jira Service Management, and/or Jira Work Management. I have all three. I'm not sure which one includes the New Feature issue type. What issues types do you see on the…

The Audit Log shows that you made your configuration change, on Nov 7 and the rule has not been triggered since then. The rule Trigger says it will run when an issue is transitioned from In Progress to Done in the project specified in the Rule Details Scope. Has such an issue transition occurred?

For information on installing third party apps into your Jira system refer to https://support.atlassian.com/jira-cloud-administration/docs/integrate-apps/ I can't provide you with the steps for using a specific app. You need to first decide which app you want to try. You will need to get the information for how to use the…

Hello @Jeevaranjan Take a look at this post to see if it helps. https://community.atlassian.com/t5/Jira-questions/Jira-user-management-Disabling-the-inactive-users-with-no/qaq-p/1099232

This appears to be a duplicate of https://community.atlassian.com/t5/Confluence-questions/Migrating-issues-on-the-images/qaq-p/2186266

Hello @Bhavani Mahesh Bhrugubanda Are you trying to get the history of changes of values for a custom field in issues, or are you trying get changes to the configuration of the field like Context definitions?