Trudy P Claspill Community Champion

The other possibility is that you are not referencing the field correctly within the automation. Have you confirmed that "LogTime" is the correct smart value for that field name? To check on that, please use this how-to article: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/ Regarding…

You would need to reopen the closed sprint, put the issues back into that sprint, properly set the status of those issues, then re-complete the sprint. That is the only way to change the status of the issues in that sprint's report.

As per the documentation when you move an Epic and keep it as an Epic issue type it will remain linked to its child issues. No other issue type has that relationship with child issues through the Epic Link field, so when you changed the issue type also it loses the ability to show the Child Issues/Issues in Epic section.…

Hello @Tim Holme Are the source projects Company Managed projects or Team Managed projects? For Team Managed projects, the values used for Status are considered unique values to each project even if they are named identically. And these values are considered different than identically named values from Company Managed…

You don't need the three conditions after the trigger. The first two conditions (indicated by "1") can be incorporated into the JQL statement in the trigger. The third condition (indicated by "2") is already in the trigger. You don't need to have that there at all. If there are less than 1000 issues in the project that…

Thank you for the additional information @Gail Kasey Unfortunately I do not have any experience with Xray. I would recommend for future posts if you are asking about functionality associated with a third party app, do specify which app that is as part of your original post.

Hello @Jehu Pineda Can you provide a screen image of your data? Where is the data entered? Is this data being pulled from another system, like Jira, or is this a table of data you have entered directly into a Confluence page?

Bonjour, Il existe une fonction d'archivage des problèmes et/ou des projets. Cette fonctionnalité est disponible uniquement pour les abonnements Premium et Enterprise de Jira Software Cloud. Il n'archive pas automatiquement les problèmes. Si vous travaillez avec un projet Scrum, lorsque vous terminez un Sprint, les…

Hello @Smax Welcome to the community. Your post is tagged as being for jira-server. With which version of Jira are you working? And is it Jira Server or Jira Data Center? What exactly do you mean by the project exists under an admin account? Projects don't exist under accounts. Projects exist in a Jira instance. And what…

Bonjour @Gyllchrist AGO , Oui, vous pouvez supprimer une version qui ne contient aucun problème. Un administrateur de projet peut accéder à la page Versions du projet, rechercher la version, cliquer sur le bouton ... à droite de cette version et sélectionner Supprimer.

Hello @Gail Kasey Welcome to the Jira community. Is this actually related to the Jira product, and if so to the Jira Software Cloud product specifically? I'm not aware of a Document Generator feature in Jira Software Cloud.

What is the Scope of your Rule (from the Rule Details tab)? What are the details of the Schedule Trigger?

We really need to see the details of your Automation Rule to provide better guidance. You said the rule is running every 2 days. Does that mean you are using the Schedule trigger? Are you using a JQL filter with the trigger in that case? 

@Anuradha When you moved the Epics to the new project did you change their type from Epic to Feature? If you look in the History for the moved Epic you should see entries for each time a child issue was added to it, which will include the issue key for the child issue.

@Mark Segall The post is tagged as jira-server. Assuming that is correct, Team Managed projects are not possible there.

Hello @Erica Fernandez What is your hosting type for Jira? Are you working with Jira Cloud or Jira Server/Data Center? If you are working in Jira Cloud, are you working with a Company Managed or a Team Managed project? Are you work a Software, Service, or Business/Work Management project?

Hm, I am at a loss at this point. My thought was that the sprint is actually associated with a different board which might be why it doesn't display in reports shown for your primary board. I recommend that you have a Jira or Site Admin open a support case directly with Atlassian Support to investigate this more.…

I second @Nic Brough -Adaptavist- 's comment. However, if you must do this, Automation for Jira has a Log Work action, so technically it could be done. You would need to devise a rule that would run periodically and select the issues against which time needed to be logged and then log the time. However, the Log Work action…

Adding to this to address a specific part of @Dave Symonds 's question, there is no JQL option to filter issues based on Boards. Boards themselves are based on Filters and an issue can be within scope for any number of filters and therefore within scope of multiple boards. If you want to constrain the automation to the…

Adding a note to this... Normally an issue can be assigned only to one Active or Planned sprint, plus any number of already closed sprints. You typically cannot have one issue assigned to one Planned or Active sprint and then simultaneously assign it to another Planned or Active sprint. The issue would be pulled from the…

Hello @Alicia.Peebles You are allowed to define more than 30 Quick Filters in Board Settings > Quick Filters. Where are you encountering the limitation?

Hello @Delphine FALCOZ Welcome to the community. The issue has to be in a status that is mapped to the column farthest to the right on the board in order for it to be considered Complete when you complete the sprint. It does not matter what the status of the issue is. It only matters that the status is mapped to the…

(1) indicates that the when this particular rule execution occurred there was no value in the LogTime field for the issues that triggered the issue. When there is no value in that field in the triggering issue, nothing else will work since everything else is based on that field having a valid value. Confirm that the issue…

Поле «Изменить дату начала» отличается от поля «Дата и время создания». Вы не можете изменить дату и время создания задачи. Это устанавливается автоматически при создании задачи. Пользовательские даты для выбора временных рамок применяются к датам изменения статуса задачи, а не конкретно к дате создания задачи. Поле…

@Lena Sargsyan Use the Add Shortcut option. You will need to copy the URL for the board and fill it in with this option.

Hello @Willie Lagraauw Thank you for that screen image. From that image I can see that your filter is selecting information from just one project. When I mentioned that you might need to change your board filter, I was referring to editing the filter JQL shown above. That will not be necessary in this case because it is…

@Matthew Nico Can you provide an example with dates for each of your stated conditions? is either past 9 months or when it is older than 9 months. To me those sound like the same thing. Your operator is incorrect if you want to find issues that are older than 270 days. It needs to be "Start date" <= -270d

Hello @jaka_pondan Based on the response on this post: https://community.atlassian.com/t5/Jira-Service-Management/How-to-allow-Jira-Service-Desk-Customer-to-view-issue-filters-on/qaq-p/1321293 ...it appears that specifically for a Service project you cannot grant access to search results without granting the user product…

Hello @Willie Lagraauw Please clarify exactly what you mean by you "linked" your service project to a software project. What steps did you take to accomplish this, as there is no native functionality to "link" one project to another. With regard to changing the filter for the board, please show us the filter used by the…

Hello @Willie Lagraauw Welcome to the community. Are you using a Standard plan or a Premium plan for your Jira environment? With Standard plans, Roadmaps can be created only for issues in one project. If your board filter does not constrain the board content to issues from only one project then you will not be able to…