Trudy P Claspill Community Champion

Hello @Baran Cakici Here is the documentation for how to make bulk changes to issues. https://support.atlassian.com/jira-software-cloud/docs/edit-multiple-issues-at-the-same-time/

If I have understood your requirement correctly, this rule should work. This assumes the issue that has the "issue_key" field is in a Company Managed project, as the Epic Link field is not used in Team Managed projects.

This page talks about the levels of permissions specific to the Confluence product: https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/ This page provides information about managing permissions in Confluence, calling out the differences in the free plan.…

Este documento detalla algunas diferencias en la funcionalidad. https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/ Generalmente, si la funcionalidad está disponible en el plan gratuito (por ejemplo, Automatización para Jira), funcionará igual que en los planes pagos. Hay…

Hello @shaunmichaelshehab_gmail_com Welcome to the community. Do you want the total number of incidents resolved over that entire time period? Within Service Management you can make a custom report for incidents resolved using the predefined Resolved series. You can add several Resolved series to the report, each one with…

Hola @Luis Alejandro Deobarro Navarro , Consulte la página siguiente: https://www.atlassian.com/software/jira/service-management/pricing

Hello @Shanara Sadeque Welcome to the community. You can create filters in the Advanced Issue Search screen, save those filters, and set up subscriptions to the filters to have the results emailed to you on a schedule. This page explains how to search for issues.…

Glad to help! If your question has been answered it would be great if you mark this Answer as Accepted. That helps other community users find the posts with helpful answers.

Hello @Oliver Trang Jira does not natively offer that level of control over field editing. Are you open to paying for third party apps to achieve your requirement?

The new structure for the rule would look like this: (Ignore the field I'm checking in the trigger)

Issues disappearing because they are "done" applies only to Kanban boards, not Scrum boards, just to be clear.

Hello @Julia Osteen Welcome to the community. There is a limit to the number of items that can be displayed on a board, but it doesn't matter if you are using a Free or Paid subscription. For a Business/Work Management project that limit is 1000 issues. https://jira.atlassian.com/browse/JWMCLOUD-23 For a Software project…

Hello @Ravi Kanth How do you determine that the project is "unused"? There is a REST API that you can use to archive a project. https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-projectidorkey-archive-post You could, theoretically, create an Automation rule that would…

Jira does have email handlers but the content of the email is strictly added as a Comment on the named Jira issue. If you have the option to create a script then I would advise you to construct that script to utilize the Jira REST API to make the changes that you need to the specified Jira issue.…

Hola @Andrés Ramírez , Bienvenido a la comunidad. La fecha de finalización que se muestra en el Informe de Sprint es la fecha en que se utilizó el botón Completar para el Sprint. No puedes cambiar eso. Se configura automáticamente. Cuando vuelve a abrir un sprint, puede modificar la fecha de finalización planificada…

In case somebody else comes across this post in searches I want to point out that when you reopen a sprint, yes, you can edit the planned end date. However, the date shown in the Sprint Report is the actual date when the Complete process was executed for the sprint, not the planned end date you manually set.

Hello @Melissa Klein I see your response to @Robert Wen_Cprime_ that you've read the article a few times. Have you completed those instructions? Are you able to create Initiative issues in your project? What exactly are you struggling with?

Please post a new image of your Automation Rule as it currently is configured.

Hello @michael_topic Are you equating your Story Point values to some measure of time? There is not a native solution specifically for comparing Story Points and Time Spent as these are really two different types of values with no absolute correlation natively in Jira. An issue may be worked on in multiple sprints. There…

Hello @Melissa Klein Welcome to the community. Your post is tagged that you are using the Standard plan. Advanced Roadmaps is available only with the Premium and Enterprise plans. Are you actually using one of those plans? If so, this document explains how to set up the custom issue hierarchy.…

Substitute "Epic Name" for Summary and you can use a simple Edit Issue action to set Epic Link. I would recommend that you also do some experimentation in Advanced Issue Search to see the results for a variety of JQL statements for "Epic Name" ~ "<some text string>" Text comparison sometimes produces unexpected results.…

Hello @Sierra Larsen I think this may end up being an involved dialog. I recommend you start a new Question, and add a link here to your new question in case somebody searches and finds this post. In your new question please show us the column/status mapping for the boards you are using. Also the Filter Query for each…

When you look at the Deprecated issues on the board do you see the green checkmark on them?

If you need users to be able to create issues without a Jira Software license, then a Service project is the correct solution. An alternative you can consider is making copies of the Service project issues into a Software project. Then you would be able to create a roadmap in the Software project for the copies of the…

As I said, you can't use this smart value in a JQL because JQL doesn't support searching for issues based on times in individual worklogs. Instead you would have to use an Advanced Compare condition. Unfortunately the Timespent value is a string, so the comparison is done based on string comparison rather than numeric…

These are the date/time format settings for my instance.

If you are referring to the "Export XLSX (form data)" I have not used that option before. Try it and see what happens.

Hello @Jack Wiltshire I'm dubious about your answers that - the project is Team Managed and - that you were successful in making the issue a child of the new Epic by setting the Epic Link field and - that you want to compare the text in Client for Epic to the Epic Name field of existing Epics. Epic issues in Team Managed…

Hello @Sreenadh Is there an issue security scheme implemented for the project?---Yes whenever change requester approved then only the status will change. That is not an Issue Security Scheme feature. Issue Security is used to hide/make visible issues for users. Refer to…

"context" is not a field type. Is it a text field? A selection list field? And it would still be very helpful to know if you are working with a Team Managed or Company Managed project. I think you must be working with a Company Managed project because Team Managed projects don't have an Epic Name field in their Epic issue…