Trudy P Claspill Community Champion

The way I would probably build this rule (unless I'm missing some requirement) would be: Trigger: Schedule (with no JQL) Action: Lookup Issues (put the JQL here to get the list of issues for a specific Assignee) Advanced compare: {{lookupIssues.size}} gives you the number of issues returned by the Lookup Issue action.…

What do you have in your Trigger? Is it just a time/schedule, or does it also include a JQL statement? Are you explicitly naming a single Assignee in the JQL statement? Where did you get information about the "count of" syntax you use in your comparison? I've not yet been able to find information on that. The link to the…

Hello @Christian Schmidt Welcome to the Atlassian community! I have tagged your post so that the Atlassian Team will see it and help you.

I'm glad I could help you! If you don't have that option enabled, then you are not a Jira Administrator. Another way to check if you are a Jira Administrator is to click on the gear icon near your avatar. If you are a Jira Administrator then you will see some or all of the Jira Settings options.

Hello @David.lazo Welcome to the Atlassian community! Do you mean that you are filtering the roadmap using the Components value? What does the roadmap look like when you don't apply Components?

Hello @sprasad Why do you think the "blocks" relationship is reversed? Why do you suspect there is a problem with displaying linked issues? Please provide screen images and detail what you think is wrong in them.

Hello @SJ In my opinion the results are correct. Your query is asking for issues that have not had a status change in the past 7 days. That is a bit different than asking for issue that had a status change more than 7 days ago. The status of TO-2568 has not changed in the past 7 days, assuming that Open is the initial…

Hello @Mike Fink Welcome to the Atlassian community! How is the rule not working for you? What does the Audit Log for the rule show?

I saw an email with a reply that you have maybe since edited or deleted, about you confirming your Jira Admin access. If you are interested in debugging the project creation process, let me know. What you should see are options similar to this. Select Projects > Create Project. Get a screen similar to this Click on Scrum.…

Hello @Jean Ann Harrison As I said, only a Jira Administrator can create a Company Managed project. Since you are not a Jira Administrator, you would not have that option. The Jira Administrators for your system have apparently enabled the option to allow users to create Team Managed projects. You are not going to find…

Hello @Afshan Naz Welcome to the Atlassian community! What steps did you use to convert the story to an Epic? Is the issue in a Company Managed project or a Team Managed project? When viewing the project look at the bottom of the navigation pane on the left for that information.

Hello @Jennifer Morris This community for Questions about Team Managed projects is specific to Jira Cloud. Team Managed projects are a different project architecture than Company Managed projects. Projects on Jira Server/DC platforms are all Company Managed projects. Given that, are you simply trying to duplicate a board…

Hello @Evelyne Schmid Can you share with us your solution?

Hello @Jean Ann Harrison Welcome to the Atlassian community! What settings are you trying to change? In Jira Cloud there are two types of project architecture - Company Managed and Team Managed. Only Jira Administrators can create Company Managed projects. You might be familiar with accessing board settings for such…

I don't think I have the "create issue box" feature that you have. Can you provide more information on how your accessing that, and maybe a screen image? Is that a feature you have within Excel, or are you within the Jira application when you access that?

Hello @Maximilian Floß Are you working with Epics in a Team Managed project or a Company Managed project? Look at the bottom of the navigation pane on the left for this information. I think you must be working with a Company Managed project because you mentioned Epic Name and Summary, and Epic Name applies only to Company…

Hello @Dillon Scicluna Welcome to the Atlassian community! You can use a rule like this (substitute your field where I used Fix Versions). The first half of the rule will run to update the Stories when the Epic is updated. The second half of the rule will be run as a separate invocation of the rule based on the Stories…

Hello @Tariq Welcome to the Atlassian community! Can you clarify what you mean by you "pasted them in"? Did you use the CSV import feature to import the issues? Can you provide a complete screen image? Obscure any confidential data. The portion of the screen that you provided is not enough context for us to know what you…

Hello @Kalpaj Kuber Parmaj Regarding deleted issues, once they have been deleted they are permanently gone. You cannot search for issues that no longer exist. Regarding moved issues there is no option to search for issues based on the fact that they were moved. If you have the original ID for the issue, you can enter that…

Hm, I am at a loss. Other community leaders that have access to the Group By function have not been able to reproduce the issue so far. If you are working on a paid subscription to the Jira product I advise you to have a Jira Administrator open a support case directly with Atlassian to do additional investigation.…

I may have been incorrect. I did an experiment created one custom field of each type. I then added all those custom fields to one of the Issue Types in the project. I then navigated to the List view, and clicked on the + to add additional fields. Initially not all of the custom fields I added displayed. I refreshed the…

Ok. What I was asking you to try was to uncheck the options in the Group By feature. If you don't group the issues, does the Epic Link display in the cards?

Hello @Ericha Flateau Welcome to the community! You can import issues into Jira Cloud from a CSV file. Refer to https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Hello @salbaladejo You will need to go to your identity provider service to reactivate that account.

Hello @gordon.varney Welcome to the Atlassian community! The sprint board should have the issues organized into Columns where the different Statuses for issues are mapped to the Columns. You should not have To Do, In Progress, and Done issues in the same column. Additionally, issues in an agile board are typically…

Hello @Abah Unekwuojo Welcome to the Atlassian community! You have posted your question in a user community for the Atlassian Jira product. How is your question related to that product? If you are following instructions provided by some document or tutorial, can you provide the link to that? That might help us redirect you…

Hello @Michael Mangan Welcome to the Atlassian community! You are not able to configure which fields will be available in that list. There is currently only limited support for which fields will appear in that list. What type of custom field are you trying to add?

At this point I advise that if you are on a paid subscription you have a Jira Administrator open a case directly with Atlassian Support to find out if this is a known issue for which they have a work-around, or if it is an issue they were unaware of, or if it is intended functionality.…

I'm not sure what you mean by "When I uncheck the "category" it works as it should,". Does that mean when you don't use the Group By option then the Epic Link field does display on the card (when it is checked in the Card Customization options)?

There is an open change request asking for the Extended Project Admin option to be added to Jira Cloud. https://jira.atlassian.com/browse/JRACLOUD-70190 Otherwise in Jira Cloud there is not an equivalent option to allow non-Jira Admins permissions to make such modifications for Company Managed projects. Jira Cloud has a…