Trudy P Claspill Community Champion

Hello @Leo Hernandez Are you using the Calendar feature in a Work Management project, or another Calendar feature? With the native Jira Issue Calendar gadget on a Jira Dashboard you can choose the date field to use.

Hello @Frank Merla You should be able to use Advanced Field Editing to put the value into your custom field. You would need to find the smart value for the Resolution field.

How are you going to trigger your rule, exactly? Are you going to use a manual trigger? A scheduled trigger? Some other type of trigger? Also, how are you going to use the Epic and its tasks as a template? How are you going to copy them? Regarding identifying the first task in the sequence, you need to make something about…

Does the issue triggering the rule have values in the Fix Version/s field? Are you getting any comment added to your issue when the rule runs? I have created a rule that I trigger manually that simply adds a comment with nothing more than the following in the comment text {{triggerIssue.fixversions}} I trigger this rule on…

It sounds like you are not a Jira Administrator. In that case you will need to contact the Jira Administrators for your Jira system to ask them to make the change.

In that case my suggestion should work: * Create a custom Number field for "Days on Hold" and add that to each issue type where you want to track the information. * Create an automation rule that runs once a day to look for issues in the Hold status and increment that "Days on Hold" field for each such issue.

The value you are comparing {{lookupIssues.size}} to should not be in curly braces.

With the JQL in your filter the rest of the actions in your automation rule will be applied to the Epics the JQL retrieves. The first half of your automation will be looking for child issues of the Epics. The second half of your automation will be looking for Subtasks connected directly to the Epics, not to the child…

@Ingrid de Bont If some of the issues in your Backlog were in a previous sprint, did not get completed in that sprint, and were put back into the backlog at the end of the sprint, then the Sprint field will not be empty. Look at the Sprint field for the issues that are missing in your filter output. Does it look something…

Clarification - {{destinationIssue.key}} or {{issue.key}} gets you the AA-1 issue. You need to add to that smart value to get the parent of AA-1.

You would need to use the More Options feature in the Edit Issue action to edit the parent issue custom field using JSON code to append the task from the subtask to the text already in the field in the parent issue. This page provides information on the Advanced Editing feature:…

Yes, the Pie Chart gadget is native to the Jira Software product. This documentation talks about how to create and edit dashboards, and has links to other dashboard and gadget related pages: https://support.atlassian.com/jira-software-cloud/docs/create-and-edit-dashboards/

Hello @Pat H Welcome to the Atlassian community! What type of graph are you wanting to produce? The Pie Chart gadget available to add to a Jira Dashboard can show wedges based on the Resolution field, and can be based on a saved filter. 

Hello @RameshPrasad S Welcome to the Atlassian community! Be advised that you have posted in a user community. This is not a direct contact method for reaching Atlassian support or development. If you would like to make a product suggestion, your Jira Administrator can provide that information to Atlassian Support by…

Hello @eurydice_kemi_brun Welcome to the Atlassian community! Can you share with us an image of the screen where you are seeing the fields greyed out?

Based on this issue, it would seem that mentions work only in the System fields for Description and Comment. https://jira.atlassian.com/browse/JRACLOUD-32563 When I put the Description field on a secondary tab and mention a user in it, that user is receiving the notification. If you are using a custom field, it would seem…

Hello @Jim Gilliam Welcome to the Atlassian community! I used Google to do a search for "jira cloud for technical writers" and found several articles on the topic. The question really is what is the team's process for their work-items/deliverables? Jira is very customizable. Even if you don't use "agile" methodology in the…

Hello @harish rai Welcome to the Atlassian community! Jira does not offer that customization feature for the Release Burndown report. I would guess that one reason is that the Release Burndown chart is configured to project an estimated completion date for the Release. This is in contrast to a Sprint Burndown chart which…

Hello @Cindy Coleman Welcome to the Atlassian community! Can you provide a screen image of what you are seeing?

For anybody that stumbles across this, the topic of automating notification for multiple assignees that have X number of issues assigned was started fresh in this post: Automated-Email-to-Managers-Containing-JQL-Results 

Hello @Patrick Davis Welcome to the Atlassian community! If you are not using Story Points, what would you use as the basis for measuring Story-level progress rolled up to the Initiative?

Hello @Patrick John Flanagan Welcome to the Atlassian community! Can you provide more information about what you are looking for? Do you have an example of a screen that has this? Are you trying to add a Space selection field to a page in Confluence?

Hello @Mathew Imregi Your post tags indicate you are on the Standard plan. The user limit is 35,000 for that plan. If you don't think you're anywhere near that number of users, then perhaps your plan was downgraded to the Free plan, where the limit is 10 users? Can you specify the steps you followed to navigate to the page…

Hello @FredYeung Welcome to the Atlassian community! What type of field is the field in the subtask? Are you trying to update the same custom field in the parent issue or a different custom field? If a different field, what is the type of that custom field in the parent issue.

Hello @chhatwal_simran The built in Pie Chart gadget will display a maximum of the top 10 values and all others will be grouped under Other. You can't make it display all values as independent wedges unless there are 11 or less. There are no options to change how this works. You might modify the results by modifying the…

Hello @ahipskind Welcome to the Atlassian community! Where are you getting the idea that an "Export" option should be available? I don't believe the Backlog screens provide an Export option directly. That is an option that is available on the Advanced Issue Search screen. There is also an Export Issues button if you click…

Hello @Kathleen Hamilton How do you identify the first task in the sequence of child tasks? How are you planning to trigger the rule to set the dates?

Your problem is in understanding which issue, AA-1 or BB-1, is actually triggering the rule. What type of link are you creating between AA-1 and BB-1? Which one becomes the "source" issue? Refer to my Answer above about distinguishing which issue in the relationship is the source issue. The source is not always the one you…

Hello @David.lazo Are you referring to the progress bar that displays below the Epic? Or are you referring to the duration bars that appear to the right in the calendar? Is this roadmap associated with a Kanban board or a Scrum board?

Hello @Geoff Schipske You can use Automation for Jira to automatically set the Labels field. https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/ However, do note that issues are not created "on a board". A board is a way to view and manipulate issues. Boards are based on…