Trudy P Claspill Community Champion

Please show us the rule you have constructed so far to create the subtasks.

Hello @Munir Patel If you print into your Audit Log the value of your variable {{xDueDate}} do you get a value? I think the first problem is that when you create that variable you need to be setting it to {{issue.duedate}}

Hello Thomas Welcome to the Atlassian community! That is not a bug. The functionality is working correctly. The Rank of an issues is relative to all other issues globally in Jira. It does not consider whether the issue is in a sprint or a backlog or neither (i.e. on a Kanban board). When you move the issue from a sprint to…

Hola @Leandro Ezequiel Sanchez , ¡Bienvenido a la comunidad de Atlassian! ¿No puede encontrar un solo problema que ingresó o no puede encontrar un proyecto completo? Para buscar problemas creados recientemente, puede usar la pantalla Búsqueda avanzada de problemas e ingresar un filtro para seleccionar el problema según la…

Hello @Phil Are you working with issues in a Company Managed project or a Team Managed project? If you are working with issues in a Company Managed project, you can modify the card layout to display the other data fields. Here is an example where Story Points is the Estimation Statistic, and Original Estimate and Time…

Hello @Ifat Keren Are these notifications that are being sent to Customers for Jira Service Management, or notifications sent to licensed Jira users for Jira Software? If the latter (Jira Software) then you cannot modify the notification template natively. Refer to the answer on this post.

Hello @Olivia Wilson Welcome to the Atlassian community! Sprints exist in boards, not in projects. Regardless, are the board getting data from Company Managed projects or Team Managed projects? If you go to the Advanced Issue Search screen and do start to enter a search for issues thus: sprint = start typing in the name of…

I believe your syntax is incorrect. Change the part I bolded: Sprint in openSprints() AND labels in (XYZ) AND resolution = Unresolved AND project= XYZ AND "Epic Link" = 123 AND issue in subtasksOf('"Epic Link" in (123)') ORDER BY Rank ASC To this: Sprint in openSprints() AND labels in (XYZ) AND resolution = Unresolved AND…

I'm glad we could help you! If your problem has been solved, please consider marking the Answer thread as Accepted to help other users find posts with working solutions.

It looks like instead of having a Roadmap option in a board you use the Plan menu to create your roadmap. https://confluence.atlassian.com/jirasoftwareserver0820/discover-advanced-roadmaps-for-jira-1095248891.html

What is the Renderer for the Description field in the Field configuration used by that project that contains the issue? What browser are you using? To contact Atlassian Support a Jira Administrator can open a case through this link: https://support.atlassian.com/contact/#/

This community is not necessarily different than the other community. I prefer to teach people how to use the tools vs. simply giving them the completed documented solution. If you learn how to use the tool then you can develop solutions without having to wait on other people to provide you the solutions. I am happy to…

Hello @Sucharitha Revanuru You are now asking a different question about a different automation need than your original post. Please start a new Question thread.

The filter is not designed to return issues where the assignee was set to the specified users during the time period. It is retrieving issues where the assignee was one of the specified users during the specified time period, regardless of when the assignee field was set. If you want only the issues where the assignee was…

For my custom fields I created two Version multi-select fields. The TRIGGER for the rule is Field Value Changed for the Fix Versions field. After that I created two Condition: IF/Else blocks If field1 is not empty Then copy field1 to field2 Else Set field2 to nothing ACTION: Re-fetch data If Fix Versions is not empty Then…

Hello @spaks Can you share your solution with us? Also, please consider marking the appropriate Answer thread as Accepted to help other users find posts that provide working solutions.

You're welcome! If your question has been answered and your problem solved, please consider marking this Answer thread as Accepted to help other users find posts that include working solutions.

You can learn more about the Partner program here: https://www.atlassian.com/partners/join#solution-partners There is a link to a brochure there that talks about the differences between Silver, Gold, and Platinum for companies that are interested in becoming partners.

Hello @Alberto Garcia Caballero Welcome to the Atlassian community! I'm not sure what you mean by "field tab". Can you provide any sort of screen image of "field tabs" to help us understand your issue?

Вы можете увидеть это на диаграмме Burndown. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-burndown-chart/ --- You can see that in the Burndown Chart. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-burndown-chart/ Which report is right? If a sprint with tasks…

Please show us the current rule and the Audit Log for when it was executed.

What does the Audit Log show for the execution of the rule? Notice the Audit Log option above the Rule steps, below the rule title and link to the Rule Details page. Can you confirm for us that you are indeed working with issues in a Team Managed project? I actually was just constructing this same rule in response to…

Hello @Rebecca Lewis What version of Jira Data Center are you using?

Hello @corey_seamster Welcome to the Atlassian community! If you don't use that quick filter, do you see the subtasks in the board? If you run that same filter in the Search Issue screen do you get the results you expect?

Hello @Jean Ann Harrison The point of a Backlog is to show issues that need to be worked on. A Backlog list will not show issues that are already "done". If you want to see all the issues in a project including the "done" issues, you need to use the Advanced Issue Search or Issues option in the left-side navigation panel…

Hello @Marina Shelestiuk Welcome to the Atlassian community! I see that you are trying to use the lookupIssues object. You must use a Lookup Issues action before that to compile the set of issues for which Story point estimate will be summed up.

It appears that Atlassian does not intend to provide a method for Administrators to manage subscriptions created by others: https://jira.atlassian.com/browse/JRACLOUD-73354

Hello @Nik Hristov Welcome to the Atlassian community! If your work normally can't be completed within the timeframe of your sprint, then your work is too expansive or your sprint is too short. A guiding principle of Scrum is that you plan your sprints with what you can commit to delivering by the end of the sprint. By…

Hello @John David Welcome to the Atlassian community! If you are working with Company Managed projects it is technically possible to have issues in a Software project be children of an Epic in a Business project. However, within the Business project you will not see those child issues in the List or Board views. You would…

@M0214104 For the issues that is being processed by the automation, can you view that issue in the UI and set the Sprint field directly? The Sprint field must be available to edit on the screen for that issue in order for you to be able to edit that field through an Automation rule.